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JW Marriott San Francisco Union Square

Photo gallery for JW Marriott San Francisco Union Square

Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe

Overview of JW Marriott San Francisco Union Square

JW Marriott San Francisco Union Square

4.5 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Business services
Map
515 Mason Street, San Francisco, CA, 94102

Explore the area

  • Popular Location555 California Street12 min walk
  • Popular LocationSan Francisco Museum of Modern Art13 min walk
  • Popular LocationMoscone Convention Center15 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Room options

About this area

San Francisco

JW Marriott San Francisco Union Square is located in Union Square, a neighbourhood in San Francisco, and is in a shopping district and near the beach. Golden Gate Bridge and 450 Sutter Building are local landmarks, and travellers looking to shop may want to visit Pier 39 and Union Square. Looking to enjoy an event or a game while in town? See what's happening at Oracle Park or Chase Center. Sailing and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding nearby.

What's nearby

  • 555 California Street - 12 min walk
  • San Francisco Museum of Modern Art - 13 min walk
  • Moscone Convention Center - 15 min walk
  • TransAmerica Pyramid - 17 min walk
  • Lombard Street - 11 min drive

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

About this property

JW Marriott San Francisco Union Square

4.5-star luxury hotel located in Union Square
At JW Marriott San Francisco Union Square, you can look forward to a corner/local shop, a terrace and a hair salon. The on-site restaurant, Level III Restaurant, features Californian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Valet parking (surcharge), an electric car charging station and express check-out
  • A 24-hour front desk, a lift and express check-in
  • ATM/banking services, tour/ticket information and a gift shop
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All 344 rooms offer comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the cleanliness, size rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with Netflix, streaming services and premium channels
  • Coffee/tea makers, heating and daily housekeeping

Languages

Chinese (Mandarin), English, Farsi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert), COVID-19 Guidelines (CDC) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 83.22 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Level III Restaurant
  • Level III Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Corner/local shop
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (4352 square feet)
  • Meeting rooms - 15

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bathroom (partially open)
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs/11 kg

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD25 per accommodation, per night. This fee does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 83.22 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is JW Marriott San Francisco Union Square pet-friendly?

Yes, JW Marriott San Francisco Union Square allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 16 Dec 2022 start from €199.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JW Marriott San Francisco Union Square?

Valet parking is available for USD 83.22 per night.

What time is check-in at JW Marriott San Francisco Union Square?

Check-in is from 4 PM - midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott San Francisco Union Square?

Checkout is at 11 AM.

Where is JW Marriott San Francisco Union Square located?

Located in Union Square, this luxury hotel is within 2 mi (3 km) of Union Square, Pier 39, and Moscone Convention Center. Lombard Street and Oracle Park are also within 2 miles (3 km). Powell St & Post St Stop and Powell St & Sutter St Stop are within a 5-minute walk.

Can I cancel my reservation for free at JW Marriott San Francisco Union Square and receive a full refund?

Yes, JW Marriott San Francisco Union Square offers free cancellation on select room rates, because flexibility matters! Please refer to JW Marriott San Francisco Union Square cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 569 out of 1003 reviews" "
" "5 - Excellent 57%
Rating 4 - Good. 256 out of 1003 reviews" "
" "4 - Good 26%
Rating 3 - Okay. 96 out of 1003 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 52 out of 1003 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 30 out of 1003 reviews" "
" "1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Neil
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, excellent staff and well organized
Stayed 1 night in Nov 2022

4/5 Good

Victoria
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in Nov 2022

4/5 Good

Carolyn F.
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overcharged for mini bar- things we did not eat; could not get fridge for drinks open.
Stayed 1 night in Oct 2022

5/5 Excellent

Desirae
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite San Francisco hotel. My husband and I come every couple months for stays in the city and this is by far our favorite. From the time we step foot out the car the experience is sublime really top tier hospitality. ALL of the staff we have encountered have been exceptional and always accommodating, it's incredible. The rooms are beautiful, clean, and of course comfortable. Being in Union square there is plenty to see and do, this will be our go to for the foreseeable future!
Stayed 1 night in Aug 2022

5/5 Excellent

Kimberly
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and central to union square
Stayed 2 nights in Sep 2022

5/5 Excellent

Nicole
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent My room was great Service was fast
Stayed 1 night in Aug 2022

5/5 Excellent

John
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, staff & location
Stayed 4 nights in Aug 2022

5/5 Excellent

Destiny
Stayed 1 night in Aug 2022

5/5 Excellent

Michele
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

5/5 Excellent

Charles
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022