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Grand Hyatt San Francisco Union Square

Photo gallery for Grand Hyatt San Francisco Union Square

Featured image
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk
Premium bedding, pillow-top beds, in-room safe, desk

Overview of Grand Hyatt San Francisco Union Square

Grand Hyatt San Francisco Union Square

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
345 Stockton St, San Francisco, CA, 94108

Explore the area

  • Popular Location555 California Street8 min walk
  • Popular LocationSan Francisco Museum of Modern Art10 min walk
  • Popular LocationMoscone Convention Center11 min walk
  • AirportSan Francisco, CA (SFO-San Francisco Intl.)19 min drive

Choose dates to view prices

About this area

San Francisco

Grand Hyatt San Francisco Union Square is located in Downtown San Francisco, a neighbourhood in San Francisco, and is in the city centre and near a metro station. Lombard Street and Pier 39 are notable landmarks, and the area's natural beauty can be seen at Presidio of San Francisco and Golden Gate Park. Looking to enjoy an event or a match while in town? See what's going on at Oracle Park. Guests appreciate the hotel's location for the sightseeing. It's also convenient for public transportation: Powell St & Sutter St Stop is just steps away and Powell St & Post St Stop is 3 minutes on foot.

What's nearby

  • 555 California Street - 8 min walk
  • San Francisco Museum of Modern Art - 10 min walk
  • Grace Cathedral - 10 min walk
  • Moscone Convention Center - 11 min walk
  • TransAmerica Pyramid - 13 min walk

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Sutter St Stop - 2 min walk
  • San Francisco International Airport (SFO) - 19 min drive

Restaurants

  • Where to eat
  • OneUP Restaurant – Open daily.
  • OneUP Lounge – Open daily.
  • Coffee Cart – Open daily.

About this property

Grand Hyatt San Francisco Union Square

Eco-friendly San Francisco hotel in Downtown San Francisco, walk to San Francisco Museum of Modern Art
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business centre and valet parking. All 668 rooms feature comforts such as pillowtop beds and premium bedding, while conveniences include fridges and coffee makers. In-room free WiFi and iPod docking stations are standard, as are flat-screen TVs with cable channels.
Grand Hyatt San Francisco Union Square offers 668 forms of accommodation with iPod docking stations and a safe. Pillowtop beds feature premium bedding. 55-inch Flat-screen televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This San Francisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual and transgender (LGBTQ) guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 78.66 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • To-go breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: USD 36 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Art gallery

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (30000 square feet)
  • Meeting rooms 25

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100, per accommodation, per stay, plus a deposit of USD 100 per stay
Dogs welcome
2 per room (up to 50 lbs/23 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 29.06 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: USD 36 per person (approximately)
  • Valet parking fee: USD 78.66 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • In-room microwave fee: USD 25 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Hyatt San Francisco Union Square
Hyatt Hotel San Francisco Grand Square Union
Grand Hyatt San Francisco Union Square Hotel
Hyatt Francisco Union Square
Grand Hyatt San Francisco Union Square Hotel
Grand Hyatt San Francisco Union Square San Francisco
Grand Hyatt San Francisco Union Square Hotel San Francisco

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 901 out of 1558 reviews
5 - Excellent 58%
Rating 4 - Good. 434 out of 1558 reviews
4 - Good 28%
Rating 3 - Okay. 117 out of 1558 reviews
3 - Okay 8%
Rating 2 - Poor. 51 out of 1558 reviews
2 - Poor 3%
Rating 1 - Terrible. 55 out of 1558 reviews
1 - Terrible 4%

4.5/5

Cleanliness

4.5/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room and bed great non- intrusive staff looks like they have a great bar but didn’t try it
Stayed 2 nights in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet, concierge and front desk help were friendly and helpful. Great location.
Stayed 1 night in Oct 2021

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great staff. There were loud partiers in the street below until about 4am making it almost impossible to sleep.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location!
Stayed 2 nights in Oct 2021

1/5 Terrible

Travelled with family
Liked: Cleanliness
Disliked: Amenities
I was extremely upset because in addition to advance payment of the hotel room , they had the audacity of telling me at the time of check out that I have to pay $30 for each day as destination fee. WHY DID THEY NOT TELL ME WHEN I WAS MAKING THE ADVANCE PAYMENT FOR THE HOTEL ROOM ??THEY MUST MUST NOW TELL ME THE REASON. I am upset beyond words. Their cheek and temerity are indicative of unacceptable action on their part. If I had known in advance, I would probably have gone to another hotel. So please , let me have an early response. Thank you.
Stayed 3 nights in Oct 2021