Minura Hotel Sur Menorca & Waterpark
4.0 star property

Upscale hotel with water park and fitness centre

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your current months are May, 2024 and June, 2024.
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June 2024

Minura Hotel Sur Menorca & Waterpark

Photo gallery for Minura Hotel Sur Menorca & Waterpark

Water park
Property grounds
Desk, blackout curtains, bed sheets
Outdoor dining
Lobby

Overview of Minura Hotel Sur Menorca & Waterpark

Reviews
6.6

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is €80
Price available on 30/4/2024

Explore the area

Map
Carrer dels Equinoccis, s/n, Urb. Biniancolla, Sant Lluis, Menorca, 07710
  • Popular LocationSplash Sur Menorca1 min walk
  • Popular LocationPunta Prima Beach17 min walk
  • Popular LocationBinibèquer Beach4 min drive
  • AirportMahon (MAH-Minorca)15 min drive
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Room options

Premium Duplex (4 adults, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Double Room, Balcony, Sea View (2 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 20 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Family Suite (2 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Family Suite (2 adults and 3 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Family Suite (3 adults and 1 child, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Family Suite (3 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Double Room (no balcony - 2 ad + 2 ch - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

Double Room (no balcony - 2 adults - no water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, Sea View (2 adults, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Double Room (no balcony - 1 ad + 1 ch - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, Sea View (2 adults and 1 child, water park)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Suite (4 adults and 1 child, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Double Room (no balcony - 1 ad + 2 ch - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Suite (4 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Double Room, Balcony (2 adults, water park)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony (2 adults and 1 child, water park)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony (3 adults, water park)

Highlights

Balcony or patio
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Double Room, Balcony (2 adults and 2 children, water park)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sleeps 4
  • 2 Large Single Beds and 2 Double Sofa Beds

Premium Suite (3 adults and 1 child, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (3 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (4 adults, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 3 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Suite (2 adults and 4 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Bed

Premium Suite (3 adults, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Apartment (3 adults - no water park included)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Double Room (no balcony - 2 ad+1 child - waterpark)

Highlights

Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Apartment (3 adults and 1 child, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Double Room, Balcony (2 adults - no water park included)

Highlights

Balcony or patio
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony (3 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

Double Room, Balcony, Sea View (2 adults - no water park included)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
  • 20 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Double Room, Balcony, Sea View (3 adults - no water park included)

Highlights

Balcony or patio
Air conditioning
Heating
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Premium Duplex (4 adults and 1 child, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Double Room (no balcony - 3 adults - no water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
Hairdryer
Desk
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

Premium Duplex (4 adults and 2 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
2 bathrooms
  • 40 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Large Single Sofa Bed

Premium Apartment (2 adults and 3 children, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 40 sq m
  • Sleeps 5
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Premium Apartment (3 adults, water park)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
TV
Blackout curtains
2 bedrooms
Hairdryer
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed, 1 Single Bed and 1 Double Sofa Bed

Similar properties

About the area

Sant Lluis

Located in Sant Lluis, Minura Hotel Sur Menorca & Waterpark is near the beach. Cala Torret and Mao Town Hall are local landmarks, and some of the area's activities can be experienced at Mahón Harbour and Bodegas Binifadet. Travelling with kids? Consider Splash Sur Menorca and Centre Zoologic Lloc De Menorca. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with hiking/biking trails.

What's nearby

  • Splash Sur Menorca - 1 min walk
  • Cala Biniancolla - 4 min walk
  • Punta Prima Beach - 17 min walk
  • Binibèquer Beach - 4 min drive
  • Mahón Harbour - 13 min drive

Getting around

  • Mahon (MAH-Minorca) - 16 min drive

Restaurants

  • La Venta - 5 min drive
  • Sa Pedrera Des Pujol - 4 min drive
  • La Bolla - 10 min drive
  • Paupa - 4 min drive
  • Sa Musclera - 7 min drive

About this property

Minura Hotel Sur Menorca & Waterpark

Upscale family-friendly hotel
At Minura Hotel Sur Menorca & Waterpark, you can look forward to a poolside bar, a terrace and shopping on-site. Free WiFi in public areas is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Bike hire, a local area shuttle and an electric car charging station
  • A water park (surcharge), a nature reserve and outdoor furniture
Room features
All 252 rooms boast comforts such as air conditioning, as well as amenities such as safes.
More amenities include:
  • Showers, hairdryers and shampoo
  • TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

All-inclusive details

All-inclusive room rates at Minura Hotel Sur Menorca & Waterpark are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
Dining availability limited at one or more venues

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Yoga

Entertainment

On-site entertainment and activities
On-site live performances

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking within 50 metres
  • Street parking available
  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Books
  • Children's pool
  • Foosball table
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Water park

Family friendly

  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 November to 30 April:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 20 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Club Hotel Menorca
Club Hotel Sur
Club Hotel Sur Menorca
Club Sur Menorca
Club Sur Menorca Sant Lluis
Hotel Club Sur Menorca
Hotel Club Sur Menorca Sant Lluis
Hotel Sur Menorca
Menorca Club Hotel
Sur Menorca Club Hotel
Hotel Club Sur Menorca Sant Lluis Es, Minorca, Spain
Hotel Club Sur Menorca Sant Lluis
Club Hotel Sur Menorca

Frequently asked questions

Does Minura Hotel Sur Menorca & Waterpark have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Minura Hotel Sur Menorca & Waterpark?

As of 19 Apr 2024, prices found for a 1-night stay for 2 adults at Minura Hotel Sur Menorca & Waterpark on 30 Apr 2024 start from €79.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Minura Hotel Sur Menorca & Waterpark pet-friendly?

No, pets are not allowed at this property.

How much is parking at Minura Hotel Sur Menorca & Waterpark?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Minura Hotel Sur Menorca & Waterpark?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Minura Hotel Sur Menorca & Waterpark?

Checkout is at noon.

Are there all-inclusive benefits at Minura Hotel Sur Menorca & Waterpark?

Some rate plans available at this hotel are all-inclusive.

Where is Minura Hotel Sur Menorca & Waterpark located?

This family-friendly Sant Lluis hotel is located near the beach, within a 5-minute walk of Splash Sur Menorca and Cala Biniancolla. Punta Prima Beach and Illa de l'Aire are also within 1 mile (2 km).

Minura Hotel Sur Menorca & Waterpark Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 28 reviews" "
Rating 8 - Good. 12 out of 28 reviews" "
Rating 6 - Okay. 5 out of 28 reviews" "
Rating 4 - Poor. 2 out of 28 reviews" "
Rating 2 - Terrible. 5 out of 28 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean,selection of food was excellent. Staff were very pleasant and the animation team were first class. All ideal for ourselves and our nine year old grandson.
Stayed 3 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Decent hotel
Hotel was good and conveniently located. Water park opposite was amazing. Had pool view room so had lots of noise from the hotel until 11pm. Air con unit was poor. Wifi was poor. Sink blocked from first day but hotel fixed it straight away. Sheets not changed daily. Some new towels had stains.
Stayed 7 nights in Jul 2022

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2022

10/10 Excellent

Cristaly

Stayed 1 night in Oct 2021

2/10 Terrible

EXEL

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don't go there
My son got food poisoning with temperature up to 39 from hotel food, another kid also got food poisoning and went to hospital on the same day food is no where near fresh.Additional charges for: using water park 6 p.d, changing towels 6, natural coffee at the bar 1,5. Even for all inclusive option. At the main restaurant natural cofee is not available. Overall feels like all inclusive is like cheap option by the way they act to you. Im not going there again even for free...
Stayed 7 nights in Jul 2021

8/10 Good

migwell, scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
pretty good value, pool maybe not quite large enough for hotel but nice quite garden area for sunbathing as well.

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Room's Not as described by Hotels.com
I stayed at this hotel for a wedding I was attending with friends. When I booked this room through Hotel.com it stated the following I copied & pasted: Guestrooms. Rooms open to balconies. The 252 air-conditioned guestrooms at Hotel Club Sur Menorca include minibars and safes. Televisions are equipped with satellite channels. Bathrooms offer bathtubs, bathrobes, hair dryers, and complimentary toiletries. The room's have none of these as was told by reception after I went to reception as thought I had been put in wrong room. Would I stay here again NEVER, if was not for wedding no way would I. Very surprised no other review mentions rooms not as advertised. maybe these reviews are not printed?

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
C’était bien mais
Par où commencer, concernant l’hôtel pour ma part il ne vos absolument pas 4*, les chambre sont pas aussi belle que sur les photos, les murs cassés, salle de bain très petite,draps sale. l’hôtel est beau de l’extérieur et dans le hall mais c’est tout, les odeurs désagréables. Pour parler du buffet , par contre très t’es bon avec du choix donc sur ça rien à dire. Et pour le personnel, ont tient à remercier samantha,et d’autres personnes qu’on a pas pu prendre le prenom qui accueil toujours avec le sourire et qui essaye de parler avec nous malgré la barrière de la langue mais par contre un certain Pedro qui nous montre clairement qu’on est pas les bienvenus c’est dommage. L’hôtel est bien pour une famille avec des enfants car il y a beaucoup d’activité (mini parc, piscine, toboggan géant, spectacle le soir et j’en passe) donc sympa mais je ne reviendrai pas
Stayed 11 nights in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Stayed 7 nights in Oct 2022

8/10 Good

Nisha Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ok, but the people are amazing
We chose the hotel because of the waterpark and that was really fun. The rooms were quite small for us as a family, but maybe we should have taken a bungalow. The rooms were though quite expensive for its low comfort. Food etc was ok. The hotel shows were great and the animations for adults (sport games) were so much fun too. We laughed so much..Mario, Francesco, Valerie etc were just awesome people. The hotel is not attached to any beach, which we usually like..but there was a waterpark. Public transportation was also very convenient from the hotel.
Stayed 6 nights in Aug 2022