Santa Catalina Beach

The Location is placed very near to all amenities although if you didn’t know the area, it would not instantly seem so and you have to walk around the perimeter of the complex to get to the main street as there is no gate cut-through. For expediency I have bullet pointed the positives and the negatives and score at the end. Negatives; • No Washing machine. • Very basic cooking facilities i.e. Microwave & Electric Hob. • No broom or dustpan and brush or pegs to hang washing. • No iron without payment. • No water in fridge or any complimentary coffee/tea on arrival in apartment. • No pool towels, additional door key for each occupier, Room Safe access, Air con/ TV remote without payment or deposit and must be in cash. • TV is basic and had cobwebs behind. Unable to plug i.e. a fire stick in as only one socket for the TV. • Poor or no night entertainment. • No communal feel around bar area. • Towels not all changed. Positives; • Has three pools & play areas for kids if you have them. • Has a little shop in complex for fresh bread, milk, drinks and the other basics. • Reception open 24/7 • Astro turf 5- a- side Football pitch and Tennis court. • Gym/Indoor Pool & Sauna although not really used by anyone while we were there. • New Aldi supermarket about 10 minute walks away. • Comfortable apartment for short stay only. Air con in bedroom only. • Comfortable beds. Compare to other surrounding apartments we have stayed in before in this area, it’s quite poor. 6/10

The hotel was amazing , all the staff were very friendly and professional, very helpful, every single staff member were smiling all the time, even when they had worked a lot of hours, nothing was to much trouble for them, right across the board, restaurants staff, bar staff house keeping staff , entertainment staff, all of them an amazing team that made our hoilday perfect . It was our first time going to a Riu hotel and we will certainly be going back, I work in hospitality so I know how hard it is , and I could tell that the staff all mix in together brilliant and thank you for an amazing time with entertainment every night perfect . Christine Lines

Friendly staff, rooms clean BUT the pool area lets it down. Not enough sunbeds, broken steps.