Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Diamant Spa Resort

4.5 out of 5
Diamant Spa Resort
Via Skasa 1, Santa Cristina Val Gardena, BZ

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 1 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Low quality food. Very disappointed, never happened to eat so poorly in a resort in Val Gardena. Quality over quantity!
Stayed 4 nights in Mar 2024
Response from fam. Mussner on 22 Mar 2024
thank you for your feedback. sadly you haven't said anything during your entire stay :) We also have something to say: we have never seen such unpolite and loud children! have a nice evening

4/10 Poor

Andrea, Tyler

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked a junior suite which listed to have 1 double bed and 2 single beds. The listing also showcased two rooms one with the double bed and another with the two single beds. Upon arrival the room was a single room with just a double bed and a sofa bed. We were told we were crazy for believing the room could have hosted the double the singles and we should have expected the sofa bed. The room and facilities were quite out-dated, the "shower" was a bath-tub with a shower head, and no curtain or glass divider to contain the water. The quality of the buffet was also very sub-par, with breakfast being served with the desserts left-over from dinner, and the variety and quality of food being very basic. At dinner if desserts were finished before 8:30, they wouldn't be replenished. The spa situation was also underwhelming, with the hot-tub being drained, the internal pools kept at a very low temperature and the inside/outside pool being poorly heated and covered to "save energy". We have stayed at multiple hotels in this areas in the last few years, and this hotel doesn't deserve the 4stars it claims. Especially for the $585/night we spent to stay in these facilities.
Stayed 3 nights in Feb 2024
Response from Mussner on 26 Feb 2024
good evening I'm not suprised to get your feedback. you got the Junior suite booked, with one double bed, which can be transformed in two twin beds. and there is also a double sleeping sofa wich you did not want to use. in our area there exist no hotels with two double beds in one room, one is always a sleeping sofa. we have rooms with shower and rooms with tub if you don't specify that you want a shower, we can not know it!! You forgot that you were expecting to have 2 bedrooms in a 30 sqm room... aaaa yes you said that you are not an architect, but honestly 30 sqm are the same all over the world and you don't need to be an architect to figure that out. the indoor pool has 31 degrees and the outdoor 33 degrees. all the Jacuzzis 34 degrees. concerning the food I'm really surprised as you always told the waiters that everything was fine.... We wish you all the best on your more than 200 nights in hotels all over the world (as you told us :) )

10/10 Excellent

Harry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an outstanding family run resort that has been in the family for over fifty years. The spa is exquisite and affordable. The breakfast buffet hosted by the owner is excellent. This is centrally located near Santa Cristina with a breathtaking view of Cristallo from the hotel (I recommend a mountain view room -- which happily is also affordable). This was my third time to St Ulrich/Santa Cristina and I will definitely stay here again.
Stayed 4 nights in Jun 2022
Response from Mussner on 28 Jun 2022
Thank you so much. We hope to see you again soon :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice family-owned hotel with great service, excellent indoor and outdoor pool and SPA; close to Ortisei with many quality restaurants and in 5 min drive to ski chair lifts in Santa Cristina Valgardena / Monte Pana and 10 min drive to Selva DI Val Gardena Wolkenstein, part of Sellaronda ski tour.
Stayed 7 nights in Feb 2019
Response from Diamant on 26 Feb 2019
Thank you :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was just amazing, half bord was worth every penny. Location is descent (not in the village) and overall hotel is comfortable, suites are good size as we stayed in 227. It is good value for the money comparing to other hotels in the area.
Stayed 4 nights in Feb 2019
Response from Diamant on 26 Feb 2019
Thank you :)

8/10 Good

Andrey, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly spa hotel with good cuisine
We stayed in Diamant in the 2nd half of March, end of ski season and enjoyed our stay . Best features for me were: friendly stuff, excellent cuisine (we had half board), great wine list , one of the best spa and pool areas in Italian alps, nice views from the balcony in the room, good entertainment for kids (playing room, pingpong, billiards, football machine), relative proximity to Val Gardena and Cella Ronda skiing areas (3-4 minutes by car or shuttle to the lifts). Hotel is located between Santa Cristina and Ortesei , both are 15 minutes walk away, so I recommend to take half board .
Stayed 8 nights in Mar 2018
Response from Fam Mussner on 10 Apr 2018
Thank you for your rewiev, we are glad you could enjoy your stay and hope to welcome you in our hote lsoon Family Mussner

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Luca

Stayed 1 night in Jan 2024

10/10 Excellent

Fabrizio

Liked: Cleanliness, staff & service, room comfort
Bellissima SPA, ottima location e il ristorante. Peccato per la vicinanza della strada principale che non rilassa a finestre aperte ma insonorizzazione delle camere è notevole.
Stayed 2 nights in Sep 2023

8/10 Good

Rico

Liked: Cleanliness, staff & service, property conditions & facilities
Empfehlenswert
Stayed 1 night in Jul 2023

10/10 Excellent

Emilie

Stayed 6 nights in Mar 2023

8/10 Good

cristina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
tutto eccellente. da migliorare il servizio a tavola

8/10 Good

Silvia

Liked: Property conditions & facilities
Bel soggiorno
Esperienza positiva. Personale molto gentile. Cibo ottimo, bella piscina. Letto comodissimo. In generale, forse avrebbe bisogno di qualche restyling. Nel complesso, merita sicuramente
Stayed 2 nights in Dec 2022

8/10 Good

romina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

Petr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kurt und Agnes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Hotel zu weit abgelegen.Abend Spaziergang?Promenade
Stayed 7 nights in Jun 2019

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bo här om pool är viktigt!
Vi var där på sommaren. Hotellet ligger inte inne i någon av byarna, men man får busskort så det är väldigt enkelt att ta sig runt. Stor satsning på pooler, tror de fanns ca 5 stycken. Maten är bra, men det finns bättre halvpensioner. Stort ställe.
Stayed 2 nights in Jul 2018

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatica e relax
Hotel molto caratteristico e curato, in una bella posizione davanti alle cime delle Dolomiti della Val Gardena. La cucina è molto varia e davvero ottima, così come il servizio: tutto lo staff è disponibile e gentile. Unica pecca, ma comune ahimè a tutte le attività della zona, è il costo spropositato per l'acqua (3,70€ per 0,75l ...) ai pasti.
Stayed 4 nights in Aug 2017

8/10 Good

Lapo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo soggiorno!
Ottimo rapporto qualità prezzo. Servizio attento e cordiale. Molto pulito. Alcune zone comuni' forse da rinnovare (illuminazione tavoli sala pranzo e tipologia divani). Lo consiglio.

10/10 Excellent

ROSSELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Diamant.all'insegna del relax
Ottimo albergo silenzioso con area wellness eccellente Dista da ortisei circa 2 km raggiungibili a piedi con un bel sentiero x selva e santa cristina Ottimo servizio di pulman L'albergo fornisce anche i biglietto Navetta x le piste x chi scia Silenziosissimo adatto a chi vuol stare.tranquillo e godersi il riposo