Santa Lucia Cotzumalguapa Hotels

"Advertised a premium room with a view and stuck is in a no view worst room on the property. Classic bait and switch with overselling premium rooms. Didn't find an amicable resolution offered us 15% discount to come back. No thank you! Spend your hard earned money elsewhere "

"Checkin was confusing. Could have had better communication. More like an AirBnb than a hotel. "

"Safe place, fresh breakfast, great staff, a place to go back."

"The bathrooms are in awful condition. The worst we ever had "

"Would not stay here again. No English speaking staff. No washcloths. No A/C. Room was supposed to come with breakfast daily, no breakfast. The bed was extremely hard. There were no stores in the proximity of hotel. It just wasn’t a pleasant experience. "

"Super friendly and accomodating staff! Loved the architecture and the rooftop terrasse"

"The front desk lady was not pleasant or welcoming, beautiful place but you need to professionally train your staff to treat customers better "

"Property was beautiful. It took about 5 minutes for the hot water to pour from the shower."

"Lo unico que la habitacion que nos toco numero 2 el tv no funciono solo se mantuvo en un solo canal pero todo lo demas muy bonito y el desayuno sabroso .y buen servicio ."