Cortona Hotel Guide - Santa Margherita Basilica hotels in Cortona, Italy.

"Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site. We absolutely loved the room and the privacy. The rooftop suite is the best in the house! Claudio in the bar and Salvatore the sommelier are stellar to guests, they turned around the entire experience! I let them know what had happened upon arrival and they immediately got the GM to reach out to us. Lara, the GM is amazing and quickly made our experience turn into something so special, as we wanted! She is an incredible woman and turned our stay into an incredible experience! The breakfast is nothing less than wonderful and the service in their restaurants are so attentive and the food was delicious. Hands down, I would love to go back again. They certainly made things right by making our romantic stay, exactly what I wanted. They made us feel heard and valued and welcomed at this once in a lifetime experience. We made friends that we will cherish and memories that we will never forget! Claudio, Lara and Salvatore really made our stay exactly what we needed and wanted! "

"Most comfortable room and bed beds that we stayed in the whole time we were in Italy! Also, the breakfast was 10 out of 10! Much better than the five star hotel that we stayed at in Rome and Florence. "

"The personnel were warm and accommodating. The breakfast was amazing! The views were wonderful!"

"Casa Bacco is a comfortable, quiet, well furnished, spacious and well situated house that has been modernized and updated to high standards. What I especially enjoyed was being in the middle of a real neighborhood, hearing the neighbors chat, the children play, listening to the church bells ringing, and seeing the amazing sunsets over the Valley from the windows of the house. My best advice would be not to have a car because parking around Cortona is nearly impossible. I had to park my car a great distance away (which was fine, to a point, because once you're in Cortona you don't need to leave, and I was taking a two week language course at Polymnia). My stay was heavenly, and the people who manage the property were kind, attentive and always ready to provide assistance. The Church of San Francesco is a three minute walk from the house, and the nearest gelateria is only a six minute walk. A person doesn't need much more than that!"

"great view, very clean, friendly staff"

"Best sleep I’ve had in a long time. Very quiet area. Beautiful views. Absolutely gorgeous. Water and coffee were provided. Clean. Bruno was very patient with us with the language barrier. We also had trouble getting to the place because we were not getting service on our phone till we connected to WiFi. Bruno met us and showed us where to park after showing us the way to the apartment. Very steep climb up to the apartment from the parking area, but Cortona is overall steep. You will climb up and down several times a day to get to the piazza, exploring and eating meals. It’s just the way it is. Kitchen was fully equipped. Heating worked great. No complaints. "

"Luca was an outstanding host! He was truly warm and welcoming and made us feel at home. The views are stunning and change minute by minute as you soon realize you are in the sky amongst the clouds. "

"Very friendly and helpful staff. Nice rooms"

"The photos for this property does not do it justice. The view from the terrace and the pool is just beyond amazing. Everything is nicely layout. It is an older property but everything felt authentic to the age of the house and the town. The bed where really comfortable, the pool was wonderful as was the garden. Luca, our host, was lovely and even help us out when we could not find milk in the town center. The walk up the hill is not for the faint of heart but if you zig zag up the hill you discover how amazing Cortona is. "