Naples Hotel Guide - Santa Maria del Carmine hotels in Naples, Italy.

"A bit run down. Otherwise, everything else was great."

"Great location, great hotel!"

"The hotel is beautiful, and very clean! Unfortunately the staff were not polite or friendly at all. The hotel is not located in the best area, farther from things but since we only were there for a night it was good. "

"Very warm welcome - Grazie"

"The pool is not usable during my time there, so a bit frustrated if missed information "

"Clean room. My only concern was the check-in: We arrived on a Sunday and I think we were the only ones in the building. A staff person was supposed to open the door remotely but did not buzz us into the building at the confirmed arrival time. Otherwise, the room and amenities were lovely and we received great tips on where to eat and visit."

"I have very mixed opinions on this hotel. Some things were great : Location less than 4 min walk from the train station. Close to many areas and only 30 mins walk to port. Room size was comfortable for one person. Shower was excellent with lovely toiletries. You have lots of options at breakfast. Food is of a high quality and staff welcoming and helpful. The following would have made my stay more comfortable given I was there for 4 nights One complementary bottle of water Access to coffee / tea making facilities in room or reception Wine available in minibar Tissues available in bathroom However my main complaint was the heat. The room was extremely warm. You can’t control the temperature well in your own room. I woke up a lot due to being too hot. It was too noisy to keep my window open as I was overlooking a busy street. I did open it periodically. I enjoyed my stay here and while I have listed 4 small suggested changes my main reason for not giving 5 stars is the room temperature. "

"Great location. Friendly staff. Very comfortable."

"Friendly and very helpful staff. Newly renovated rooms. Minibar was stocked and free of charge with wonderful selection of water, drinks and snacks. Breakfast buffet had a nice variety. "