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Reviews of Hotel & Condominios Jaroje

2.5 out of 5
Hotel & Condominios Jaroje
Mixie S/N esq. Vialidad 5 Sector M, Bahías de Huatulco, Santa María Huatulco, OAX

Reviews

7.8

Good

Rating 10 - Excellent. 9 out of 30 reviews" "
Rating 8 - Good. 14 out of 30 reviews" "
Rating 6 - Okay. 2 out of 30 reviews" "
Rating 4 - Poor. 4 out of 30 reviews" "
Rating 2 - Terrible. 1 out of 30 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The pool and cleanly was great. The WiFi never worked and the way the mechanics work of the room were confusing.
Stayed 1 night in Sep 2019

2/10 Terrible

Reyna C

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Was transferred to another property with no choice. Hotel room had noisy a/c, TV had poor reception, little hot water, no fridge or ice machine. Pool was ok. Maids were great. Hotel had good location.
Stayed 12 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
The beds were much too hard to sleep on. I slept on the couch instead. The people were very friendly and helpful but did not speak much english. The maid cleaned the room daily and made beautiful towel sculptures. There were sugar ants in the kitchen that I could not get rid of. The ceiling fans had a mind of their own was hard to get the right speed. Ac is in the bedrooms but not the living area.
Stayed 10 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al concerns addressed quickly. Ants were sprayed . Ceiling fan was repaired . Dim lights were exchanged. Staff excellent. Small things would make this place better. Towel racks or hooks in the bathroom. Two chairs in the rooms. Real glasses or cups.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Pros: - The rooms, pool, grounds, common areas all super clean - The location is excellent. You're close to town, close to the beach, right behind the Chedraui. And it's quite quiet at night, except the darn crickets and neighbour's dog sometimes has a moment in the middle of the night - Price is right
Stayed 12 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The pool has a sheltered area either table and chairs. The staff catered to our requests
Stayed 9 nights in Jan 2019

8/10 Good

kurt, vancouver canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huatulco
I was totally surprised when arriving in Huatulco, clean, excellent road, the friendliest, nicest people who look you straight in the eyes with a big smile, a true one. The location of condominium JJaroje is great, 2 blocks to a fine beach and 3 to where all the action is. Very clean room made up every day, pool towels with shade by the pool. Nothing in need of repair. My room was the furthest away so the wifi was weak and would kick out at times but also was very quiet and private Great price for a room with 2 queen size beds
Stayed 14 nights in Mar 2018
Response from ROLANDO on 3 Apr 2018
Thanks for your comments.... we appreciate your business

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huatulco family trip 2018
Amazing place to stay with kids we had a great time at this condo cooking and playing loteria we felt just like home grocery syore right across the street and la crucesita mercado less than 5minute taxi ride Next time we are in huatulco for sure we will be staying here again the staff is very friendly and helpful
Stayed 4 nights in Feb 2018
Response from JAROJE on 17 Mar 2018
Gracias por su comentarios

6/10 Okay

Verified traveller

Liked: Cleanliness
tough day at check in, long day travelling and didn't get what we thought.......1 hour later they honored our booking.....lots of children at th pool
Response from Manager on 4 Mar 2016
Specificly in tris reservation you booked by mistake a diferent room than the one you were expecting, but we upgraded you with NO CHARGE that was what the delay was for.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio. Recién remodelado. Personal muy amable
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Muy bien
Stayed 2 nights in Feb 2019

10/10 Excellent

DANIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
UN LUGAR MUY RECONFORTANTE, SIENDO MUY EXIGENTES EL INTERNET TENIA UN POCO DE FALLAS, PUEDEN DEJAR 2 CONTROLES DEL AIRE ACONDICIONADO.
Stayed 4 nights in Jan 2019
Response from Rolando on 24 Jan 2019
Gracias por su comentario lo tomaremos en cuenta

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
La alberca no estaba funcionando, fue lo único que no le gusto, la atención muy buena, los cuartos muy limpios, las personas de servicio fueron muy atentas en todo momento, un muy buen lugar y a 5 minutos caminando de la playa de Chahué.
Stayed 2 nights in Dec 2018
Response from Rola do on 22 Jan 2019
Muchas gracias por sus comentarios. Ya esta la alberca al 100% una disculpa

8/10 Good

Verified traveller

Muy lindo
Me gusto mucho esta todo tranquilo y todo es muy limpio muy recomendable
Stayed 2 nights in Aug 2018

8/10 Good

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción para ir con familia
El servicio y la atención es muy buena. El condominio es bastante amplio y cómodo.
Stayed 3 nights in Jul 2018

8/10 Good

Jorge, Texcoco, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una muy buena opción para hospedaje en familia
La reservación fácil y rápida por Expedia.com, a un buen precio. El check in fue ágil y de forma muy cortés. El trato por el personal fue agradable y siempre con amabilidad.Su ubicación es excelente pues está entre el centro de La Crucecita y el puerto de Santa Cruz, Huatulco, pudiendo llegar a cualquiera de ellos de forma rápida e incluso caminando. En los Condominios Jaroje no solo pernoctamos, sino que en verdad sentimos la tranquilidad para descansar en vacaciones.
Stayed 2 nights in Mar 2018
Response from ROLANDO on 6 Apr 2018
Agradezco sus comentarios

4/10 Poor

Elpidio

Disliked: Staff & service, room comfort
Condominios incomodos para descansar.
Condominio sin clima en sala-comedor, sin cortina en cocina, la gente pasaba por detras y veia todo, si privacidad en sala comedor, camas duras y el personal con poca actitud de servicio y poco amables.
Response from ROLANDO on 5 Apr 2018
Lamentamos que haya tenido experiencia negativa en nuestro establecimiento.... entiendo que el tener que pagar objetos dañados genera inconformidad, pero de cualquier manera tomaremos en cuenta sus comentarios para mejorar

4/10 Poor

Verified traveller

Disliked: Room comfort
Nada que ver con uno de 4 estrellas como se anunci
Desepcionante, le falta ventilación al baño, limitaron el papel higiénico, limitan el préstamo de toallas adicionales la tv es para señal análoga y la calidad de imagen pésima Buena ubicación,
Stayed 4 nights in Dec 2017
Response from Rolando on 12 Jan 2018
Tomaremos ene cuenta sus comentarios para mejorar

10/10 Excellent

Humberto, Cd Mx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable
Habitación con buen espacio y alberca para hospedarse en plan familiar
Stayed 3 nights in Jan 2018
Response from Rolando on 12 Jan 2018
Muchas gracias por sus comentarios

10/10 Excellent

EGAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
Response from ROLANDO on 28 May 2018
GRACIAS

8/10 Good

CLAUDIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bueno solo le falta servicio de restaurante
Estuvo bastante bien
Stayed 3 nights in Jul 2017
Response from ROLANDO on 28 May 2018
Estamos trabajando en eso..... pero tenemos opciones muy cerca de las instalaciones

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones amplias y limpias.
Buena experiencia familiar. Muy buena ubicación.
Response from rolando on 28 May 2018
Muchas gracias por sus comentarios

8/10 Good

JUAN MANUEL

Liked: Cleanliness, property conditions & facilities
Response from ROLANDO on 28 May 2018
Muchas gracias por sus comentarios

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio
Bien en gral solo el aire de las habitaciones muy antiguo
Response from ROLANDO on 28 May 2018
Muchas gracias por sus comentarios..... YA CAMBIAMOS LOS CLIMAS Y LAS TELEVISIONES

8/10 Good

Luis Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 13 Dec 2016
Agradecemos sus comentarios

10/10 Excellent

jose lopez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
genial
me diverti mucho todo muy bien exelente servicio
Response from General Manager on 13 Dec 2016
Agradecemos sus comentarios

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
pas de chaises longues autour de la piscine.Pas de cafetière ni de grille-pain dans les condos.On doit laisser une pièce d'identité pour avoir un peu de vaisselle en plastique.Très rudimentaire comme endroit mais par contre,c'est très propre.
Response from Manager on 4 Mar 2016
We took action on your comments and we bougth coffe makers for the condominiums and the doble rooms. Thanks