On the beach, white sand
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Reviews of Gran Hotel Sardinero

4 out of 5
Gran Hotel Sardinero
Plaza de Italia 1, Santander

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 417 reviews" "
Rating 8 - Good. 95 out of 417 reviews" "
Rating 6 - Okay. 16 out of 417 reviews" "
Rating 4 - Poor. 3 out of 417 reviews" "
Rating 2 - Terrible. 1 out of 417 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Chung

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

8/10 Good

Lely, Pinecrest

Liked: Cleanliness, staff & service, property conditions & facilities
This was my second time staying at this place, the staff has always been super nice and attentive. Rooms are comfortable, although it would be great to have a full size mirror in there. And just a tad more space in the room so you can open the suitcase and still be able to walk around the bed. There were just a few things i wasnt so happy with at breakfast buffet, there were some chiped plates, as well as not so clean glasses, there were some day old pastries displayed and saw a couple of bugs walking around the cabinet (not the food) where the food is displayed.
Stayed 4 nights in Feb 2024

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is exceptional. Hotel is a landmark of Santander.
Stayed 5 nights in Sep 2023

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Enrique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente en todos los aspectos
Stayed 1 night in Sep 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 1 night in Sep 2023

10/10 Excellent

Carmen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in every way. Friendly and helpful staff. Comfortable rooms. Location is ideal—steps away from the beach and ice cream shops! Gorgeous lobby. Picturesque views.
Stayed 5 nights in Aug 2023

10/10 Excellent

Mathew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, we would stay again.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

MARIA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice!
Stayed 2 nights in Apr 2023

10/10 Excellent

andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location,best shower , great bed.? Could be a 5 star! Highly recommend, especially the junior suite, beautiful view.
Stayed 2 nights in Jun 2023

10/10 Excellent

ARTURO, LEWISVILLE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and location beach front Very modern and new designs architecture and spaces Will come back in a near future
Stayed 1 night in Jun 2023

10/10 Excellent

CRISTIAN

Travelled with group
Liked: Staff & service, property conditions & facilities
Excelente hotel, in front of beach, nice staff
Stayed 1 night in Jun 2023

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The architecture n ambiance was elegant n bedding was comfortable n soft. Great sleep! Loooved it!
Stayed 2 nights in Jun 2023

10/10 Excellent

pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional
Stayed 1 night in May 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a perfect location.
We have stayed here many times. It is so convenient for the beach and restaurants and only a 6 euro taxi drive into Santander. Everyone is really friendly and the hotel restaurant and cafe bar are great. The resort is really Spanish which we love.
Stayed 3 nights in May 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stopover on our way to take the Santander - Plymouth ferry. A great location on an area with good restaurants. The hotel staff were welcoming and the room was comfortable.
Stayed 1 night in Apr 2023

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Lovely room, wonderful clean hotel in a good location and great food in the restaurant.
Stayed 3 nights in Apr 2023

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent food and good view
Stayed 1 night in Apr 2023

10/10 Excellent

Dailyn

Liked: Cleanliness, staff & service
Very nice place with a beautiful view
Stayed 1 night in Mar 2023

10/10 Excellent

Philippa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome
We had a lovely 2 days in Hotel Sardinero, we were given a sea view room which was spacious and very clean and comfy. Reception was very friendly and knowledgeable and we had a very pleasant stay
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I always stay in santander on this hotel. Had a room with ocean view very nice place to stay. Love it

10/10 Excellent

Maximiliano, Hypoluxo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close in front of the beach and 25 min walking to the main district in Santander.
Stayed 2 nights in Oct 2022

8/10 Good

Waleed, Springfield Gardens

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Oct 2022

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Everything was very clean and our suite was lovely, facing the sea with little balconies. The bar area and restaurant let the hotel down… both being functional rather than inviting. The bar area outside the front of the hotel was better, but only in fine weather. The breakfasts were perfectly adequate, but a little more imagination could be used… some salad items added beside the charcuterie, and the fried eggs usually looked like they had been around for a long time!! Having said that, the fresh orange juice and the Spanish omelettes were delicious. All the staff were friendly and helpful.
Stayed 7 nights in Oct 2022

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location, overlooking the beach. Very knowledgeable staff, always ready to answer questions and willing to take the time to research if they don't know. Loved it enough to stay an extra day!
Stayed 2 nights in Oct 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

alejandra

Stayed 2 nights in Sep 2022

8/10 Good

Clyde

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable large room
Hotel was OK. It has a good location right by the beach. Restaurant closed very early around 20:30 which seemed a bit strange but so did some of the restaurants nearby. It may have been related to the bank holiday the following day. Car park is accessed by a car lift.
Stayed 1 night in Aug 2022
Response from Gran Hotel Sardinero on 14 Sept 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern 4* in the best location in Santander
Very nice hotel, modern, clean and great location. Probably one of the only hotels in Santander which is is modernised. The price and 4* rating are appropriately aligned. The only criticism I have about my stay is that the pillows in the room are absolutely awful, thin, poor quality and not comfortable. Breakfast buffet is nice with a large selection.
Stayed 1 night in Aug 2022
Response from Gran Hotel Sardinero on 3 Sept 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

JAMES

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and wonderful experience.
Stayed 1 night in Jul 2022
Response from Gran Hotel Sardinero on 26 Jul 2022
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. Looking forward to see you again soon!

8/10 Good

Francisco

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice, confortable hotel. Great Location. The bar/cafeteria noisy. The terrace outside could use more protection from wind
Stayed 4 nights in Jun 2022
Response from Gran Hotel Sardinero on 12 Aug 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Dirección Gran Hotel Sardinero on 12 Aug 2022
Muchas gracias por la valoración que ha hecho del Gran Hotel Sardinero y por recomendarnos a otros clientes. Esperamos verle muy pronto de nuevo con nosotros. ¡ Un saludo ! Dirección Gran Hotel Sardinero"

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Dirección Gran Hotel Sardinero on 12 Aug 2022
Muchas gracias por la valoración que ha hecho del Gran Hotel Sardinero y por recomendarnos a otros clientes. Esperamos verle muy pronto de nuevo con nosotros. ¡ Un saludo !

10/10 Excellent

Siddhartha, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos on expedia don’t do justice to the property. It’s very clean and classy. The quality of linen et all is high end and gives a feel of luxury.
Stayed 1 night in Jun 2022
Response from Gran Hotel Sardinero on 8 Jul 2022
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. Looking forward to see you again soon!

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. We will be back
Stayed 3 nights in Jun 2022
Response from Gran Hotel Sardinero Managament on 21 Jun 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places I've stayed. For the price, feels special. Loved the power blinds and how dark they made the room. Can't beat it's proximity to Sardinero beach. This is where rich Spaniards stay, but it didn't seem overpriced.
Stayed 2 nights in Jun 2022
Response from Gran Hotel Sardinero on 14 Jun 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2022
Response from Dirección Gran Hotel Sardinero on 21 Jun 2022
Muchas gracias por la valoración que ha hecho del Gran Hotel Sardinero y por recomendarnos a otros clientes. Esperamos verle muy pronto de nuevo con nosotros. ¡ Un saludo !

6/10 Okay

Ana

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Muy poca empatia!!
Hotel precioso y bien situado, muy confortable y silencioso, situado en primera linea de playa pero con muy mal servicio. Viajaba por trabajo y me levanté a las 6.30 porque supuestamente la cafeteria abría a las 7. Nadie fue capaz de hacerme un café ni en el bufete ni en la cafeteria porque las 7.30 son las 7.30, ni mas ni menos!! Una pena, no volveré!!!
Stayed 1 night in May 2022
Response from Dirección Hotel Sardinero on 11 May 2022
Entendemos perfectamente su observación y muchísimas gracias por hacérnoslo saber. Nuestras más sinceras disculpas y desde ya trabajaremos con nuestro equipo para solventarlo. Vamos a instalar un corner en la recepción, para clientes que tengan su salida antes de la hora de apertura de nuestro desayuno. Esperamos que en su próxima visita podamos estar a la altura.

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The rooms and comunal areas were good. I didn't like being told if I wanted dinner I had to take it in the café and not the dining room. Consequently I didn't have dinner there.
Stayed 2 nights in Apr 2022
Response from Hotel Sardinero on 3 May 2022
We greatly appreciate your feedback and sorry for the inconveniences about our timetables restaurants and cafeteria . We hope to see you soon !

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the hotel wete outstanding. Very helpful.
Stayed 2 nights in Apr 2022
Response from Gran Hotel Sardinero on 29 Apr 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Ana Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent and so were the staff
Stayed 2 nights in Apr 2022
Response from Gran Hotel Sardinero on 7 May 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay as always
We always love staying at this hotel. It is in the perfect situation, the rooms are clean and comfortable and the team welcoming. Restaurant and cafe excellent.
Stayed 3 nights in Apr 2022
Response from Hotel Sardinero on 11 Apr 2022
Dear Sarah, We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

Alicja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with front ocean view
Fantastic hotel located by the Santander beach with very helpful and friendly staff. Hotel room has modern interior and comfortable bed. Area near the hotel is very quiet at night, so I had good quality sleep. Internet is not that strong if you need to work or attend video conferences like me, I ended up using my mobile data. Additionally, I was missing a kettle to make myself a coffee in the room, other than that, I enjoyed my staying and would definitely return.
Stayed 2 nights in Mar 2022
Response from Hotel Sardinero on 22 Mar 2022
We greatly appreciate your feedback. We are very happy to know that you have enjoyed your stay. We hope to see you soon !

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got to visit, you really must.
The young ladies at Reception were really exceptional and this was one of the best hotels we have stayed at in Spain. Beautifully updated without losing any of its charm or originality. And the location was awesome too with those surfing beaches a two minute walk away. And Santander was fascinating and worth every minute.
Stayed 2 nights in Mar 2022
Response from Hotel Sardinero on 22 Mar 2022
Thank you so much for the excellent feedback. We are happy that you enjoyed your experience with us. Looking forward to see you again soon!