Santo Stefano Hotels

"Very clean, great location and lovely staff. Would definitely recommend. "

"Great new hotel in a quiet area and about 10-15 min walk to center but further from other areas "

"Great hotel, well appointed and quiet rooms (despite being on a busy square), attentive staff and casual vibe.slightly out of the main action, but an easy 15 minute stroll to all the centre. Tram outside the front door makes it super accessible. "

"Great “new modern” hotel type where the main focus is not on the rooms but on the amenities around the hotel. Multiple dining/bar spaces; fantastic roof top pool and great social spaces in the lobby. Conveniently located near the train station as well as a quick walk to the touristy areas yet far enough away that it’s quiet and away from crowds. Only two downsides: we were awoken by the fire alarm in the middle of the night. Nothing the hotel can do about that, however it was chaotically disorganized outside so perhaps a fire drill with the staff might be in order; and we felt like we were going through high-level security every time we came back to the hotel in the evening.. The same gentleman asked us for our keycards multiple times each evening when entering a different space and/or directed us to confirm we were guests with the front desk - this was obnoxious and off putting. At one point we told him he saw us less than an hour ago and again the evening before.. perhaps they have issues with folks walking in off the street, however our private country club back home doesn’t take it to this level.. it’s a social club, not the UN Headquarters. All said, we would stay again when in Florence when not in a villa, and will try out their other locations during our next travels."

"Clean room and great staff"

"Overall it was a nice stay. But the first day we were in a room with the tiniest bathroom for two people to use. It was so small my husband was complaining hitting his head against the opposite wall while seated at the toilet. The shower curtain was so short that the water was running out and on to the bathroom floor. However, after complaining about the issues, we were shown a much better room and we were transferred to that room at no extra cost. The staff from the housekeepers to the managers were all very nice, friendly, and accommodating."

"Clean room, friendly staff, nice and pleasant breakfast "

"This hotel was amazing. I am traveling solo and location was perfect. Breakfast was delicious and the Staff was so helpful. Specially Antonella. Looking forward to back. "

"good!"