Serres Hotels

"First of all, my husband & I fell in love with Carcassonne, this hotel, and the staff (Jean, Stephen and Tiffany) who were friendly and helpful. We were excited to be staying inside the castle walls. The room was clean, spacious, quiet, and facing the castle walls. The inside of the hotel had an Old World feeling, warm, and decorated for Christmas. In short, it was lovely! We took a taxi from the train station. The driver said it was forbidden for him to enter the city walls so he dropped us off at a parking lot where he instructed us to push a call button for the hotel driver to get us. Sure enough in a few minutes a driver picked us up (free ride). "

"Great place"

"très bon accueil, chambre propre et calme, rien à dire"

"Clean room , lovely friendly staff, walkable to the city"

"Calme ,propre et super accueil Que du positif! "

"Great staff, excellent location, spotlessly clean. "

"Excellent"

"The hotel is charming. The staff was gracious and helpful. Everything was clean and tidy. The breakfast was lovely - fresh and delicious buffet with plenty of options. Don’t miss the store off the reception area with lots of local treats to take home. "

"The room was spacious and clean. We did not know about the height restriction for parking, but we found a space nearby. We loved the location - just a few minutes walk to the Cite. All the staff were very friendly and helpful. We didn't use the kitchen facilities but there looked to be everything you'd need. We liked that there was a TV in the lounge and also in the bedroom. This was a stopover for one night but we could have stayed much longer. The price was great value for a property with self catering facilities so close to the Cite."