Reception

Reviews of Hotel Cetina Sevilla

4 out of 5
Hotel Cetina Sevilla
Calle Puente y Pellon 22, Seville

Reviews

9.6

Exceptional

Rating 10 - Excellent. 164 out of 200 reviews" "
Rating 8 - Good. 26 out of 200 reviews" "
Rating 6 - Okay. 8 out of 200 reviews" "
Rating 4 - Poor. 2 out of 200 reviews" "
Rating 2 - Terrible. 0 out of 200 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property location, room accommodations, breakfast, and great staff.
Stayed 2 nights in May 2024
Response from M. Gámez on 15 May 2024
Dear Joanne , Thank you very much for your comment. We are glad to know that you have enjoyed your stay with us and that the location in the center made it easier for you to visit the beautiful city of Seville.We hope to welcome you again very soon.A cordial greeting .

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It was clean, quiet, and comfortable. My only complaint is I wish there were USB chargers by the bed. Otherwise, everything was good and the staff was friendly.
Stayed 2 nights in May 2024
Response from A. Gamez on 13 May 2024
Thank you very much for sharing your experience with us. It comforts us to know that everything was to your liking and we will continue trying to improve all aspects so that we can meet your expectations. We will be happy to welcome you again whenever you wish. We send you our regards and wish you the best.

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place for the Hotel. Very clean and convenient for shopping, sightseeing, food. Clean and new facility.
Stayed 2 nights in May 2024
Response from Front Desk on 10 May 2024
Good afternoon. We are pleased that you enjoyed your stay at our hotel and Seville. We hope to see you soon.Best regards.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Sevilla
Stayed 3 nights in Apr 2024
Response from M. Gámez on 4 May 2024
Dear Sergio,Thank you very much for your comment, we are very happy to know that you enjoyed your stay with us.We will be able to welcome you again very soon,All the best .

10/10 Excellent

Olga, boynton beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from M . Gamez on 30 Apr 2024
Estimada Olga .Muchísimas gracias por su valoración . Esperemos poder recibirles de nuevo muy pronto . un saludo

10/10 Excellent

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was helpful and super friendly with great dining recommendations.
Stayed 3 nights in Apr 2024
Response from M .Gámez on 25 Apr 2024
Dear Dianna ,Thank you very much for your comment, we are very happy to know that you have enjoyed your stay with us.We hope to welcome you again very soon in Seville or in one of the beautiful hotels of the Cetina chain.All the best

8/10 Good

Eleftheria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights at the hotel. The first night they gave us the accessible room which was in the ground floor next to the entrance and reception. It was very noisy. The staff were very friendly and the next day changed our room which was much better! Overall great stay but before you book make sure you request a room with natural light and not on the ground floor.
Stayed 4 nights in Apr 2024
Response from M .Gámez on 25 Apr 2024
Dear Eleftheria,We are pleased to know that you have enjoyed staying with us and that you were finally happy with us.All our rooms have windows with natural light, but some of the rooms on the upper floor are located in typical Sevillian patios. These patios do have natural light and air, since they are open on one side.However, we hope to be able to welcome you again very soon in Seville or in one of the beautiful hotels of the Cetina chain.All the best

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and super clean . Modern styling and great breakfast. Would have given the hotel 5 stars across all the categories if they provided finishing touches like bathrobes, slippers and had more facilities . To be honest that would not stop me from returning here . It is a perfect location and easy to walk wherever you want to be . I would return
Stayed 2 nights in Apr 2024
Response from M . Gámez on 25 Apr 2024
Dear Julia ,Thank you very much for your comment, we are very happy to know that you have enjoyed your stay with us and that we have met your expectations.Regarding bathrobes and towels, the higher category rooms have them, however if you need them we can provide them without problem.We hope to welcome you again very soon,All the best

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from M.GÁMEZ on 27 Apr 2024
Dear Curt,Thank you very much for your evaluation, we hope to welcome you again very soon.Best regard

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Helpful staff.
Stayed 2 nights in Apr 2024
Response from M. Gámez on 19 Apr 2024
Dear Lisa,Thank you very much for your comment, we are glad to know that you enjoyed your stay with us.We hope to welcome you again in Seville or in one of the beautiful hotels of the Cetina chain.All the best

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exceptionally clean. The staff were lovely and helpful - when we discovered that all of the places we were considering for dinner were closed on Monday (at 2130 Monday), the man working the desk provided us with a list of options sorted by tapas bars and restaurants, and we quite enjoyed one of his picks. Breakfast was substantial and very good. When we accidentally left the “do not disturb” sign on our room for most of one day, the cleaning staff still managed to refresh it during the brief time we were out. I will recommend this hotel to others.
Stayed 3 nights in Apr 2024
Response from M. Gámez on 19 Apr 2024
Dear Megan,Thank you very much for your comment, we are happy to know that your expectations were good and that you felt comfortable and at home.We hope to be able to welcome you again very soon in Seville or in some of the hotels of the Cetina chain.All the best

10/10 Excellent

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, walkable to all major tourist destination and excellent customer service, will definitely stay again!
Stayed 2 nights in Apr 2024
Response from M. Gámez on 19 Apr 2024
Dear Fang,Thank you very much for your comment, we are happy to know that the location of the hotel made you enjoy the city of Seville.We hope to welcome you again very soon.All the best

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing property! Set in a lovely neighborhood, a great cafe right across the street and a block from the "mushrooms." I look forward to staying here again in the very near future.
Stayed 1 night in Apr 2024
Response from M. Gámez on 19 Apr 2024
Dear James Our highest priority is to know that you have enjoyed your stay with us and that you have felt at home.We hope to welcome you again very soon in Seville or in one of the hotels of the Cetina chain.All the best

10/10 Excellent

Mariana, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, solo tiene el problema de no tener un parqueo cerca
Stayed 2 nights in Apr 2024
Response from M. Gámez on 8 Apr 2024
Dear Mariana ,Thank you very much for your comment, our greatest satisfaction is knowing that you have enjoyed your stay with us.We hope to be able to welcome you again very soon.All the best

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Everything from the hotel to the staff was A
Stayed 1 night in Mar 2024
Response from M. Gámez on 21 Mar 2024
Dear Brian,Thank you very much for his comment.We hope to welcome you again in Seville or in one of our Cetina chain hotels.All the best

10/10 Excellent

Lynda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Comfortable and clean, great location in the heart of the old city.
Stayed 5 nights in Feb 2024
Response from M.Gamez on 2 Mar 2024
Dear Lynda,Thank you very much for your comment, we are very happy to know that you have enjoyed your stay with us.We hope to welcome you again very soon at our hotel in Seville or at one of our beautiful hotels in the Cetina chain.All the best

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Frontdesk on 25 Jan 2024
¡Muchas gracias por su review!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hub for Exploration and Comfort
Our recent stay at Hotel Cetina Sevilla was great, and we enjoyed every aspect of our visit. This hotel is a gem for anyone looking to explore the city with ease, indulge in delightful dining options, and experience a great level of cleanliness and comfort. The prime location of the hotel is a major highlight. Situated in close proximity to key tourist attractions, it made exploring the city a breeze. The convenience of being centrally located greatly enhanced our overall experience. The surrounding area was teeming with fantastic restaurants, cafes, and eateries, ensuring that every craving could be satisfied within walking distance. The overall ambiance of the hotel was both welcoming and sophisticated.
Stayed 3 nights in Dec 2023
Response from Frontdesk on 1 Feb 2024
Dear guest, Thank you so much for sharing such a detailed experience about your stay with us. We appreciate your time in commenting it to us, and we really hope that in future you decide to come back to enjoy even a better experience with us. Regards

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thank you
The hotel was excellent and the staff were too. thank you for making our trip truly exceptional and making us so welcome
Stayed 4 nights in Dec 2023
Response from A. Gamez on 25 Dec 2023
Thank you very much for sharing your experience with us. We are very happy to know that his stay lived up to his expectations. We hope you can visit us again on another occasion, we will be happy to welcome you again. We send you a big greeting and wish you all the best.

10/10 Excellent

Wan Kei

Stayed 3 nights in Dec 2023
Response from Frontdesk on 9 Jan 2024
Dear Wan, Thank you so much for the score given, we hope to see you back in future. Regards

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Hotel Cetina Seville. It's very rare for the hotel staff to reach out to guests prior to their arrival so I was very pleased and impressed by the service provided by Juanjo, who even helped in finding options to get to the hotel. The room we got was very clean, modern, and the beds and pillows were very comfortable. Among the hotels we stayed at in Spain, the breakfast buffet in Hotel Cetina was by far the best.
Stayed 3 nights in Nov 2023
Response from J. Valencia - Frontdesk on 9 Dec 2023
Dear Kathryn, Thank you very much for your review about your stay with us. We really appreciate your feedback, and we work really hard day after day to improve our facilities and hospitality with guests. We are very happy to see that you appreciate our efforts. We hope to see you back in future, Regards!

10/10 Excellent

Muqiu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in heart of old town, super convenient. You can walk to all places easily. A lot of great restaurants around. Great decoration in the hotel. The room has large space. Higher recommend!
Response from M. Gamez on 13 Feb 2024
Thank you very much for your comment, we are very happy to know that you have enjoyed your stay with us and that you have felt comfortable. We will be delighted to welcome you again very soon in the beautiful city of Seville or in one of the hotels of the Cetina chain. Regards,

10/10 Excellent

Mildrey

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great costumer services. The front desk guy was very helpful and nice. Breakfast was great. Very clean property and nice staff. Location is amazing. I’ll stay here again.
Stayed 4 nights in Nov 2023
Response from Frontdesk on 29 Nov 2023
Dear Mildred, Thank you so much for your good review about our hotel. We are glad to read your appreciation about our facilities and service. Regards!

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from L. Hidalgo. on 22 Nov 2023
Dear Sarah, Thank you so much for sharing your experience with us. We are very happy to know that you have enjoyed your stay. We are looking forward to welcoming you back very soon. Kind regards, L. Hidalgo.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff, thanks for the warm welcome and eating recommendations Laura! Conveniently located, clean, spacious rooms. Nice boutique feeling hotel, would recommend.
Response from M.GÁMEZ on 17 Nov 2023
Dear Ariel,Thank you very much for your comment, we are happy to know that you enjoyed your stay with us and we hope to welcome you again very soon.All the best

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Recently stayed at Hotel Cetina Sevilla on a mother/daughter trip and would highly recommend booking if you are planning a trip to Sevilla. Front desk staff was friendly and accommodating. Rooms were very clean and comfortable, and breakfast had a nice variety. The location was excellent for taking in Sevilla's tourist sites - farthest was Plaza de Espana, which was a 30 minute walk. Plenty of shopping and restaurants in the area. My only suggestion for light sleepers would be to request an inner or back room as the street below can be noisy. P.S. - the little pizza shop right across from the hotel had fantastic pizza!
Stayed 7 nights in Oct 2023
Response from L. Hidalgo. on 26 Oct 2023
Dear Cynthia, Thank you so much for sharing your experience with us. We are very happy to know that you have enjoyed your stay. For us, the most important thing is that you feel at home. We are looking forward to welcoming you back very soon. Kind regards,

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location / a very quiet hotel in great condition / lovely breakfast served by great staff.
Stayed 4 nights in Oct 2023
Response from L. Hidalgo. on 26 Oct 2023
Dear David, Thank you so much for sharing your experience with us. We are very happy to know that you have enjoyed our privileged location. We are looking forward to welcoming you back very soon. Kind regards,

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the hotel, the staff were always friendly and helpful. The breakfast was very good and the room was modern and comfortable.
Stayed 5 nights in Oct 2023
Response from L. Hidalgo on 25 Oct 2023
Dear Andrew, Thank you so much for sharing your experience with us. We are very happy to know that you have enjoyed your stay. For us, the most important thing is that you feel at home. We are looking forward to welcoming you back very soon. Kind regards.

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Frontdesk on 15 Oct 2023
Thank you so much for your review!

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, however, there was no view. Very clean rooms and property, nice breakfast with lots of options, excellent location, a short walk to most of the things you want to see in Sevilla.
Stayed 3 nights in Sep 2023
Response from A. Gamez on 3 Oct 2023
Thank you very much for your review, it is a pleasure for us to know that you had a good experience with us and that the location of the hotel was helpful for your visit to the city. We will be delighted to welcome you again on another occasion. We send you our regards and wish you all the best.

10/10 Excellent

Bertha, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente !! Súper ubicado !
Stayed 3 nights in Sep 2023
Response from Hotel Cetina on 22 Sept 2023
Gracias por su comentario, nos alegramos mucho de que le haya gustado nuestro hotel Bertha, esperamos verla de vuelta por aquí.

10/10 Excellent

LYNN, Wetherby

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern and in a great location.
Stayed 2 nights in Sep 2023
Response from A. Gamez on 20 Sept 2023
Thank you very much for your review, it is a pleasure for us to know that your stay was pleasant and that you were able to enjoy the city comfortably. We will be delighted to welcome you again, we wish you all the best. Sincerely

6/10 Okay

Jean-Francois, Boisbriand

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room 001 and 002 (the one I got) are directly in the lobby of the hotel. There a bar at 10 meters from my door. Those rooms are VERY noisy and everybody from the lobby can see in the room if the curtains are not close… so no light in the room. Room 002 is made for people with a handicap with all the equipments! On a positive note, hôtel is well situated and rooms look nice.
Stayed 2 nights in Sep 2023
Response from frontdesk on 16 Sept 2023
Thank you for you time in giving us a score, and we really appreciate your feedback. Next time, we will try to give you different rooms to make your experience of the hotel even better. Regards

10/10 Excellent

Fernando, TOA ALTA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. They were very attentive to us. Is a well kept boutique hotel. Everything seemed new in our room. Juanjo at the reception was excellent with us. David at the bar too. In short, a place where I would return.
Stayed 2 nights in Aug 2023
Response from A. Gámez on 1 Sept 2023
Thank you very much for your comment, we are very happy to know that you had a pleasant stay with us and that we met your expectations. It will be a real pleasure to welcome her again whenever she wishes. We wish you all the best, best regards.

10/10 Excellent

Mrs Mersedeh

Liked: Staff & service, property conditions & facilities
Everything! Perfect hotel in a perfect location!
Stayed 5 nights in Aug 2023
Response from Recepcion on 27 Aug 2023
Dear Mwersedeh,Thank you very much for your comment, we are glad to know that you enjoyed your stay with us and that the location made it easy for you to visit the city.We hope to receive you again soon,All the best

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return
Very nice hotel friendly stall Would stay again
Stayed 2 nights in Aug 2023
Response from Frontdesk on 17 Aug 2023
Thank you so much for such a good score! Regards

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean hotel ideally located in a heart of Seville.
Stayed 2 nights in Aug 2023
Response from L. Hidalgo on 12 Aug 2023
Dear Julia, thank you so much for sharing your experience with us. We are very happy to know that we have exceeded your expectations and that you have enjoyed your stay. We hope to welcome you back very soon, Kind regards.

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel Cetina on 1 Aug 2023
Thank you very much for your comment, we are glad that you enjoyed your stay in our hotel. We hope see you soon!

10/10 Excellent

Kevin

Stayed 1 night in Jul 2023
Response from Frontdesk on 31 Jul 2023
Dear Kevin, thank toy so much for this score! We hope to see you back in future

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique
Stayed 2 nights in Jul 2023
Response from Hotel Cetina on 12 Jul 2023
Thank you for your comment, we are glad that you like the hotel.

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from Hotel Cetina on 12 Jul 2023
This photo is great!We are very grateful for your stay at the hotel. They were very kind and smiling at all times.We will be happy to see them again soon. Regards.

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Jun 2023
Response from Recepción on 2 Jul 2023
Dear Ravi. Thank you so much for such a good score. We are happy to read your comment, regards!

6/10 Okay

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2023
Response from Hotel Cetina on 12 Jul 2023
Thank you for your comment, we are glad that you like the hotel. See you soon.

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 3 nights in Jun 2023
Response from J. Valencia on 26 Jun 2023
Dear KatieThank you so much for your review. Your score makes us feel really happy, we work everyday to guarantee the quality of our services and facilities. Thank you!

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from J. Valencia on 26 Jun 2023
Estimado FranciscoMuchísimas gracias por su comentario, nos alegramos de que haya dejado una nota tan positiva sobre su estancia. Un saludo

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend location of Hotel Cetina Sevila close to shopping and dining!
Stayed 3 nights in Jun 2023
Response from A.Gámez on 21 Jun 2023
Muchas gracias por su reseña, nos alegra mucho saber que disfruto de nuestro hotel y apreciamos mucho que valore la ubicación de nuestro hotel. Estaremos encantados de volver a recibirles cuando deseen, le deseamos todo lo mejor y esperamos volver a verles pronto, un cordial saludo

10/10 Excellent

Alyssa

Stayed 5 nights in Jun 2023
Response from J. Valencia on 26 Jun 2023
Dear AlyssaThank you so much for such a good score. We are happy to read your comment, regards!

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Frontdesk on 13 Jun 2023
Thank you so much for your review! Regards

8/10 Good

R

Stayed 4 nights in May 2023
Response from Frontdesk on 2 Jul 2023
Thank you for your review!Regards

10/10 Excellent

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Large modern rooms with nice bathrooms, nice & plentiful breakfast. Only downside was no external window only internal over a closed courtyard.
Stayed 5 nights in May 2023
Response from Hotel Cetina Sevilla on 31 May 2023
Thank you very much for your score, we are very happy to know that you were comfortable with us and that you have a good experience of the hotel and our city. It will be a pleasure to receive you again whenever you want. We send you a cordial greeting and wish you the best. We hope to see you again soon.