It was ok. Due to COVID restrictions, I would honestly wait until they are lifted to do an all-inclusive. I've been to a few since covid and the experience just isn't the same, most of the restaurants are not open, lines for certain food at the buffet are too long, you have to drink from little kiddy plastic cups, staff is bare minimum so they can make money (of course). Certain areas are closed, or only open for limited hours.
This hotel will nickel and dime you if you, so you can enjoy a nice pool, beach and gym for what you pay. If you are lucky you can reserve the italian restaurant at night for a different dining experience. If you aren't able to do that, then it's just the buffet and some pizza, fries and hamburgers they serve by the beach.
There was no items inside of the fridge, there are no other snacks...the kids wanted some chips or candy. We had to pay a taxi to take us to a store. They have a little shopping area in the middle but don't sell one mint etc. The taxis are extremely expensive and there are no ride apps at all.
When, if , you try to buy something from the shopping area, the first thing they ask is where you are from so they can rack up the price for as much as possible depending on your country of origin....I can't speak for other countries, but being from the USA it's a total turn off. They probably don't get many westerners there anyway.
The animation team is too sweet and they worked so hard to include everyone in activities. I give them a 10.