Shell Point Hotels

"When I was checking in the staff was not welcoming. Acted like we were bothering the for checking in. They do not clean your room, you have to ask. Just giving you a heads up. Breakfast was not the best. "

"The hotel, although right by the airport, was very quiet and tucked away. Everything was clean and the breakfast was good! The staff wasn’t overly friendly but they did what they needed to get us checked in. The hotel has a washing machine and dryer on site which was nice! "

"The bathroom looked dated even though the hotel was updated last year. The bed was not comfortable. "

"Location to beach was great. As soon as you walk out from the hotel, there's the pool and right after that you're walking onto the beach."

"Pros- walking distance to beach & Coligny park. Rooms were clean and the hotel has been updated. Reasonably priced. Allows pets. Water pressure was good & water hot. The manger was very kind & you could tell truly cared about his hotel guests. Cons- the room key system was broken during half of our stay & required us to have a staff member unlock our door as we came & went. The water fountain in the lobby was broken, the ice machine was broken on our floor aches there was no coffee in the lobby until I mentioned it to the manager who made sure there was coffee there next day, however, that coffee was gritty with grinds. There are no coffee machines in rooms. "

"Check in was pushed back over an hour. Projected time was 4pm but we did not get checked in until after 5. No additional accommodation was made for having to miss dinner reservations that same evening. We went to the XO bar and received horrible service. The waitress acted as if we were inconveniencing her and did not seem like she wanted to be there. When attempting to get drinks at the pool bar it took over 15 minutes to get a single drink. Those staff also seemed very disinterested and acted as if they did not want to be there. All and all this is not the experience I would have expected from an Omni and I will not be going back. "

"This was our second stay in 6 months and that should say everything. An all round great resort of the perfect size with immaculate grounds and great amenities. Great to have two heated pools and a large jacuzzi. Direct access to private beach is cherry on top.We love to stroll around the property, watch turtles, birds as well as play games around one of their fire pits late in the evening. They also have all kind of food options within the property. I don’t think we will stay anywhere else at Hilton Head."

"I had a very pleasant stay at this hotel. The staff was consistently helpful, friendly, and attentive to any requests, which made the experience even more enjoyable. The property itself was clean, well-maintained, and comfortable throughout my visit. Overall, it was a smooth and relaxing experience, and I would gladly stay here again."

"Beautiful property with so much to do. Great for families. We loved the executive suite with full ocean view on the 5th floor and it was incredible! "