Search Chalets in Shepton Mallet

"The food was very limited, all frozen rubbish. Expedia advertised breakfast, no breakfast included. The rooms were dirty. Ours was obviously over the kitchen as it smelt of dirty cooking fat. You could hear the people talking in the next bedroom. The bed was really small and you rolled into the middle."

"Suburb location with plenty of shops close by"

"My mum and I had an absolutely wonderful stay at this hotel. It's the second time we have stayed here, and I would definitely recommend it. The staff are amazing, so nice and friendly! The breakfast was top quality and the pool was really clean. I love this hotel, I cannot fault it at all 🙂"

"This hotel needs to check messages of special requests. This hotel needs to have twin rooms with accessible bathrooms. People sometimes need both a twin room and accessible access to the bathroom. Staff were helpful and did their best in overcoming the challenges. Location was also good. "

"A very nice overnight stay. Room was great. "

"Clean, good value & excellent location "

"Room was luxurious and clean "

"Check in OK, My room Key did not work 3 times I had to visit reception to get in then to find I had a connecting room, which I did NOT book or want went down again to see manager after being told the room type I booked was all connecting, It dose NOT say that on your web site only that connecting rooms are available. Now I know I will not book that room type but you should state that that is what they are. The manager moved me at no extra charge."

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