Jacksonville Hotel Guide - Shoppes At Amelia Concourse hotels in Jacksonville, United States of America.

"We have stayed here several times in the past and had never had to pay for parking. This was not made clear in the reservation we made with you. The hotel has been refurbished and the rooms are large. We would have liked to have an easy chair to sit in. "

"Highly recommended"

"Great room, great staff, and great location."

"Clean and recently remodeled. Lots of construction workers so breakfast was sparse. Staff was doing their best but had only worked there 3 days so still learning"

"- check in was difficult since our host failed to include front door code in check-in instructions, we had to contact Brandon for door code- door code did not work upon exiting the property and we had to use Brandon's back up method (actual keys)to secure our property- Brandon said he'd send someone to fix the front door lock, that never happened- no shampoo or soap in the shower- broken ice maker and water dispenser in fridge- window blinds broken and filthy- ottoman ripped up- couch in living room uncomfortable and no side tables to place beverages on- no futon as mentioned on website, just a bunkbed- other beds with lumpy mattresses made sleeping miserable- shower curtain filthy and stained- bedroom door closet door was unattached, just leaning against a wall- no guest instructions in the home- backyard was dirt with a few weeds- couch was so dirty we used towels to sit on- excessive dirt and grime on both porches- 'outdoor furniture' as advertised consisted of two folding chairs and an ashtrayWe are frequent users of VRBO and have never had a bad experience like this one. We regret staying there and hope VRBO can de-list this property so that other users don't have to suffer this experience. It's not up to VRBO standards.We are asking for a refund due to inconvenience and the many reasons as listed above.We have plenty of pictures to back-up our complaints."

"Excellent location, within walking distance of everything. Convenient onsite parking. Our room was clean , and the daily breakfast was delicious. Julie, at the desk, was terrific. "

"I didn’t stay. When I got there, it was a hotel under construction and not yet open for use. Expedia won’t give me my money back because it was non refundable. Not my fault the hotel is not finished. Out $531.00 Linda Rykowski "

"Excellent experience! Owner was communicative and made us feel welcome! Perfect spot for a dreamy visit to Amelia Island/Fernandina Beach:-) Highly recommend! "

"Good"