Miami Hotel Guide - Shops at Sunset Place hotels in Miami, United States of America.

"Everything was good 😇💕"

"Honestly, this hotel was far less glamorous than we had anticipated. At check-in it was chaotic, no one to help with bags or car $55 a night for Car is preposterous, but I guess par for the course. The worst problem was the dark room. On the third floor there is zero natural light there is no lighting in the room and it is impossible to get to even see what’s in your suitcases without a camera flashlight. In addition, the elevator situation was ridiculous. Everybody is confused it is humorous, but not very efficient. You cannot just push the button of where you want to go. There’s some sort of secret password from the card to the elevator and everybody is confused all of the time. The pool deck is lovely but not enough seating on Thursday through Sunday. Food options were limited breakfast closed earlier than we would like. I’m sure that people are hard-working but overall the price point and amenities did not equate to a great choice overall, we were there for a wedding and grateful to be part of it, but unimpressed with the overall experience. "

"No coffee, no tissues, no hand towel, $10 extra for parking, very bad reception for telephone, no local tv."

"Room had roaches woke up with welps all over my body for possibility from bed bug or dirt sheets then to park my car in the parking spot for the hotel it tock a hour and a half because the girl in the front kept falling sleep"

"Enjoyed my stay at this property. Everything was clean and all of the staff were very friendly. Pool chair pads need to be updated though. They looked and felt like deflated air mattresses. "

"Great location close to everything Coconut Grove. Friendly staff. Very nice."

"Love this hotel, however the noise level was really high on Thursday night/early hours of morning. Front desk might give a heads up and some ear plugs. I also travel with a white noise machine which I had on and my sister and I still heard it - really loud (we were on 4th floor). Love the hotel though!"

"Staff are incredible. This place is one of a kind in an oasis of luxury from the the property surroundings to the large rooms with super comfy beds and pillows. 10:10"

"Loved the spiral staircase for our family!"