Silverdale Hotels

"Clean room. Very friendly staff"

"Dirty and nasty. Was only in the ho"

"Hotel was clean. Staff was friendly and helpful. Renovations are being made in one side of the hotel but it’s isolated. Don’t effect our stay."

"Very friendly and attentive staff. Close to shopping and restaurants! "

"Beautiful Hotel, Super Clean! "

"On February 27th, Friday, after I got into my room at the Stardust #212 and discovered the A/C produced only hot air (super hot). Maintenance couldn’t fix it and took the A/C unit off the window. Didn’t offer me a different room. So, I slept with a hole on the wall and cold winter wind. I called on Saturday to explain the situation and asked for a different room but the service desk told me I’ll have to pay $50 for an up charge fee. So, I asked for the maintenance to repair it and see if they can fix it. I went to dinner with a group of people then came back and the A/C is still produced super hot air with a very bad odor. I went to the front desk and explained what happened to the manager on duty. She was shocked and offered me a different room at #510. Then, she asked for the photos of the A/C unit and the opening on the wall to outside. She said she will send them to upper management. Nothing further after that and no discount was offered to me. A very cold winter casino experience. Worst of my hotel stays for sure."

"Yes"

"Yes the room was spotless and the staff were very helpful and courteous. "

"The room was very clean and very comfortable bed the staff were extremely nice and the included breakfast was very good thank you "