Smith Village Hotels

"Great stay!"

"Good: polite and professional staff, clean room, comfortable bed, well-functioning in-room air conditioner, free wifi strong enough for online gaming, decent free breakfast Not-so-good: housekeeping staff raiding the guest breakfast bar more than an hour before it should be closed, some troubled people living in the hotel long-term and hoarding luggage carts in their rooms and not keeping tidy, only one working ice machine"

"Good hotel"

"great service at the desk, clean rooms and great breakfast:-)"

"Friendly staffs but was assigned to same floor as the volleyball teams so hear running teeth and down all night therefore couldn’t sleep and then early morning morning running Also the noise on and off from aircon is rather loud so woke up every time ! Nice location to nearby interests."

"Had a short stay here but would absolutely stay again. The staff were all friendly and helpful, room was extremely clean and comfortable, and also had black out curtains! I like that it was kind of tucked away from everything which made it a little difficult for my maps to find the correct way to get to the parking lot. However, once I did no problems at all."

"Okana is a super fun place for families, and the kids absolutely loved the indoor water park. The rooms feel almost brand new and were in great condition overall. Everything was very clean, and I appreciated the thoughtful amenities like shampoo, conditioner, body wash, lotion, coffee maker with coffee, and an in-room safe. My only concern is with some workmanship details that could become bigger issues over time. The sink faucet in our room was not tightened properly to the counter and wobbled, and the wall-mounted light above the nightstand was loose, rotating and falling out of position. If similar issues exist in other rooms, it could create a maintenance headache down the road. Management may want to have contractors go back through the property to tighten faucets, secure fixtures, and address these small installation details now before they turn into larger problems. Overall, we had a great stay and would definitely return."

"Wonder staff, room was clean! Love the view"

"Great Value. Clean, efficient, safe. Perfect for overnight stay with my dog and family member. Would stay there again. I like simple, good value and don't need alot of frills. This hotel fit my needs well. Be care ful getting the right hotel. There are a few in the area and signs aren't well marked."