Solana del Matorral Hotel Guide - All Inclusive Hotels in Solana del Matorral, Pajara

"A beautiful, massive and luxurious hotel and resort! You're spoilt for choice when it comes to food, desserts and drinks, which are all delicious!!! Lots of different activities to do!! Great quiet location in the south of the island! If you're a party animal and want to go club hopping, this island is not for you. Have fun!! I did!! Thanks to all the staff at the hotel!!"

"The hotel is great when travelling with infants. "

"Lovely hotel with friendly staff. Pool area was good with plenty of sun beds for the amount of guests. Due to the token system I recommend taking a bottle so that you can use it for water/soft drinks as if you want a hot drink at the same time you can’t have another cup. Food was good, breakfast was the best meal of the day for me. Also the sports bar doesn’t open until 7pm, if you want to watch something before then the staff will put it on but you have to watch on the tv outside. "

"Clean room, top staff."

"Fabulous Staff. Entertainment was excellent. Luca I think the guys name was, he really got the crowd going. Excellent location. Right next to the beach. Food was good."

"A good hotel, generally excellent staff, but the front desk is a bit lawless with staff being overwhelmed by guest numbers at times."

"Not our best holiday by far, can’t put my finger on it But everyone & everything was hard work, felt constantly you were doing something wrong.. The bookings all had to be done on app, for breakfast / lunch / dinner had to be placed night before & if you want to change it omg, it was like I asked them to redecorate!!! You were left standing waiting for table for at least ten minutes , when the place was half empty..( I know they were under staffed ) but I have cancer & a walking stick , which they could see but still left us standing.. The restaurants were all freezing , they left door open & the wind was blowing through & again when I asked them to close the door ( as you could see everyone else was freezing, they didn’t like it !! Breakfast a bird constantly flew in & was nibbling at the bread. The spa booking system the same , you walked to spa & asked to come in & ‘have you booked’ No because I didn’t know it would be cloudy & want to come in & keep warm… you should book first She says… so go to main reception to book in & they tell me to book at spa !!! We had a suite, which was nice but the balcony view was a high solid wall , so when sitting you couldn’t see through.. many other balcony’s had mesh walls, which would have been better. We asked for the my boys suite to have a sofa bed made up & they pulled out a single from under sofa ! The rooms were not emptied of empty bottles / coffee pods everyday.. The noise in bathroom from other toilets flushing was very loud. "

"The cleaners did a good job. The waiting on staff were generally terrible (complaint had to be put in for one of them) and the entertainment was very poor. Add in the fact a very dated and sexist policy that meant to enjoy an evening meal at the hotel all men had to wear trousers and you can see why the low stars for the review. "