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Hilton Sorrento Palace

Photo gallery for Hilton Sorrento Palace

Primary image
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Deluxe Quadruple Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Overview of Hilton Sorrento Palace

Hilton Sorrento Palace

4.0 star property

4.4/5 Excellent

Top rated for cleanliness (4.6/5)

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant
Map
Via Sant' Antonio 13, Sorrento, NA, 80067

Explore the area

  • Popular LocationPiazza Tasso12 min walk
  • Popular LocationMarina Grande Beach16 min walk
  • Popular LocationSorrento Marina17 min walk
  • AirportNaples (NAP-Naples Intl.)87 min drive

Room options

About this area

Sorrento

Located in Sorrento, Hilton Sorrento Palace is connected to the convention centre. Travellers eager for a bit of culture can stop by Pompeii Archaeological Park, while those wishing to experience the area's natural beauty can explore Marina Grande Beach and Baths of Queen Giovanna. Kayaking and scuba diving offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.

What's nearby

  • Deep Valley of the Mills - 9 min walk
  • Sedile Dominova - 11 min walk
  • Piazza Tasso - 12 min walk
  • Marina Grande Beach - 16 min walk
  • Sorrento Marina - 17 min walk

Getting around

  • Sorrento Station - 12 min walk
  • Naples International Airport (NAP) - 87 min drive

About this property

Hilton Sorrento Palace

4-star luxury hotel connected to the convention centre
Consider a stay at Hilton Sorrento Palace and take advantage of free breakfast, a poolside bar and a rooftop terrace. Treat yourself to spa services, such as Ayurvedic treatments or a massage. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a garden and a playground.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool, with sunloungers and pool umbrellas
  • An outdoor tennis court, valet parking (surcharge) and an electric car charging station
  • A vending machine, a computer station and a TV in the lobby
  • Tour/ticket information, luggage storage and concierge services
  • Guest reviews speak well of the pool and location
Room features
All guest rooms at Hilton Sorrento Palace offer perks, such as 24-hour room service and air conditioning, in addition to amenities, such as late-night fare and safes. Guests reviews give good marks for the size rooms at the property.
More amenities include:
  • Bathrooms with bidets and shower/bath combinations
  • 40-inch LCD TVs with satellite channels
  • Childcare services, coffee/tea makers and heating

Languages

Dutch, English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.9 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Street parking available

Food and drink

  • Free breakfast available daily
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Pagoda Pool Bar
  • L'agrumeto barbecue and m

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Private winery tours
  • Seasonal outdoor pool
  • Spa services
  • Tennis

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Children's pool
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (90353 square feet of space)
  • Meeting rooms - 24

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

91% of travellers were happy with check-in
Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s seasonal indoor pool is open November-March.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Hotel Sorrento

Frequently asked questions

Does Hilton Sorrento Palace have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 6:00 PM.

How much does it cost to stay at ?

As of 26 Sept 2022, prices found for a 1-night stay for 2 adults at on 24 Oct 2022 start from €245.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Sorrento Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hilton Sorrento Palace?

Self-parking is available for EUR 17 per day. Valet parking is available for EUR 17 per day.

What time is check-in at Hilton Sorrento Palace?

Check-in is from 4:00 PM - midnight.

What time is check-out at Hilton Sorrento Palace?

Checkout is at 11 AM.

Where is Hilton Sorrento Palace located?

This family-friendly Sorrento hotel is located on the waterfront, within 3 mi (5 km) of Marina Grande Beach and Baths of Queen Giovanna. Pompeii Archaeological Park and Vesuvius National Park are also within 25 mi (40 km). Sorrento Station is 12 minutes by foot.

Can I cancel my reservation for free at Hilton Sorrento Palace and receive a full refund?

Yes, Hilton Sorrento Palace offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Sorrento Palace cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 433 out of 803 reviews
5 - Excellent 54%
Rating 4 - Good. 269 out of 803 reviews
4 - Good 33%
Rating 3 - Okay. 67 out of 803 reviews
3 - Okay 8%
Rating 2 - Poor. 27 out of 803 reviews
2 - Poor 3%
Rating 1 - Terrible. 7 out of 803 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Jose
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing with beautiful amenities. Close to the marina, center and train station. Their breakfast was one of a kind with vast variety -highly recommend!
Stayed 5 nights in Sep 2022

5/5 Excellent

Jordan
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location of the Hilton! Less than 15 minute walk to downtown, the pool is incredible, breakfast is included, and the staff was excellent!
Stayed 4 nights in Sep 2022

5/5 Excellent

Everton
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Great location
Stayed 2 nights in Aug 2022

5/5 Excellent

Michael J
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful. Great view from hotel, great pool, good poolside bar, excellent Japanese restaurant on the top floor, staff was great. The only issues were the bees by the pool harassing us and the pool towel staff was grumpy. Not sure why.
Stayed 3 nights in Aug 2022

3/5 Okay

Alexis
Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Ok
Stayed 4 nights in Aug 2022

4/5 Good

Shirley
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

5/5 Excellent

Judith
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool. We liked the breakfast. The room was spacious and the bathroom very nice. The view is incredible. Dinner was very expensive and portions were very small.
Stayed 5 nights in Aug 2022

5/5 Excellent

ROBERTO
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellence
Stayed 3 nights in Jul 2022

5/5 Excellent

Aleksandar, Oakville
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was phenomenal as was the food. Had everything you needed, only upgrade needed was a few more weights in the gym. Convenient location and ability to book excursions etc.
Stayed 6 nights in Jul 2022

5/5 Excellent

Michelle
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 10-12 min easy walk to Sorrento city center. Room was big, spacious, comfortable and clean. Staff was extremely helpful and welcoming. Great and big spread for breakfast. Nice pool and terrace area.
Stayed 3 nights in Jul 2022