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Reviews of Hotel Lorelei Londres

5 out of 5
Hotel Lorelei Londres
VIA CALIFANO 2, Sorrento

Reviews

9.6

Exceptional

Rating 10 - Excellent. 126 out of 149 reviews" "
Rating 8 - Good. 18 out of 149 reviews" "
Rating 6 - Okay. 3 out of 149 reviews" "
Rating 4 - Poor. 2 out of 149 reviews" "
Rating 2 - Terrible. 0 out of 149 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melani

Liked: Cleanliness, staff & service, property conditions & facilities
We have just left Lorelei Londres after a 7 night stay. It is our first time to Italy and we started here. The Hotel and staff are simply wonderful. Always extremely helpful and couldn’t do enough for us. We had a junior suite room with a balcony and jacuzzi with amazing views of Sorrento. The Restaurant staff were just were all wonderful, and Valentina was just a wonderful bright and cheery face to see every morning. After the 2nd day she knew our breakfast preference and always brought us the cake of the day. Edna made our amazing coffees every morning also knowing our preferences. Restaurant for breakfast does not open till 7am however Edna made us a take away this morning prior to 7 as our transport was picking us up at 7am. Location was just perfect approx 15 mins walk into main town Sorrento. The sunset bar was simply Devine overlooking the bay of Sorrento. I would absolutely stay here again.
Stayed 7 nights in Apr 2024

10/10 Excellent

Roman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, do yourself a huge favor and eat dinner at their Michelin star restaurant. The staff was extremely kind and knowledgeable. Beautiful views off our balcony.
Stayed 1 night in Mar 2024
Response from Hotel Lorelei on 6 Apr 2024
Dear Mr. Roman,thank you so much for your kind words about our hotel and restaurant.We are glad you enjoyed your time here with us.We hope to see you soon. Best wishes!

10/10 Excellent

Sonja

Stayed 7 nights in Dec 2023

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great water view. Close walk to city square and train station. Concierge were very helpful with any questions, gave great suggestions for dinning options within walking distance and very personable. Breakfast staff and food were great.
Stayed 4 nights in Dec 2023
Response from Maria Esposito on 14 Dec 2023
Dear Mr.Wayne,thank you so much for all your kind words about our staff and hotel.We really appreciate your feedback.We hope to see you again soon.Best wishes!

10/10 Excellent

Manav

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, good food and beautiful rooms with even prettier views.
Stayed 2 nights in Nov 2023
Response from Maria Esposito on 14 Dec 2023
Dear Mrs.Manav,thank you again for choosing our hotel.We really appreciate your kind words about our hotel.We hope to see you again soon.Best wishes!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service View Breakfast
Stayed 2 nights in Nov 2023
Response from Maria Esposito on 30 Nov 2023
Thank you for your kind feedback.We hope to see you soon.Best wishes!

10/10 Excellent

Jeanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was second to none. Exceptional! Breakfast at the hotel was some of the best I’ve ever had. Loved our balcony hot tub. Great area, close to everything.
Stayed 3 nights in Nov 2023
Response from Maria Esposito on 30 Nov 2023
Thank you so much for your kind words about our staff and breakfast.We are really happy that you enjoyed your room too.We hop to see you again.Best wishes!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023
Response from Maria Esposito on 22 Nov 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023
Response from Maria Esposito on 22 Nov 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Jeanette

Stayed 3 nights in Oct 2023
Response from Maria Esposito on 22 Nov 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

8/10 Good

elena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 2 nights in Oct 2023
Response from Maria Esposito on 25 Oct 2023
Thank you so much for choosing our hotel for your stay in Sorrento.We hope to see you again.Best wishes!

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever!!
Every thing was beyond expectations.
Stayed 3 nights in Oct 2023
Response from Maria Esposito on 21 Oct 2023
Dear Mrs. Elisabeth,thank you so much for your kind words about our hotel.We are glad you enjoyed your time here with us.We hope to see you soon.Best wishes!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Superb!
Absolutely brilliant hotel. We stayed for 3 nights during our visit to Sorrento and the hotel is stunning. They have really classy and tastefully designed interiors. We stayed in the junior suite, the room was spacious and bright with its own wraparound balcony which boated an outside jacuzzi bath, sun loungers and a table and chair. The views are stunning and the staff were just incredible and could not do more to make our stay perfect. The attached restaurant is a must-visit and the breakfast is very very good. Absolutely 100% worth staying and we will certainly come back again!
View from balcony of Vesuvius
View from Sunset Bar
Marina piccola
Hotel
Stayed 3 nights in Sep 2023
Response from Maria Esposito on 21 Sept 2023
Dear Mr&Mrs. Meddings,thank you so much for all your kind words about our hotel and our staff.We always try to do our best to satisfy all our guests' requests, letting their stay memorable.We really appreciate your feedback.We hope to see you again soon with your children.Best wishes!

10/10 Excellent

Heather Rose

Stayed 3 nights in Sep 2023
Response from Maria Esposito on 22 Nov 2023
Thank you very much for staying with us.We hope to welcome you again next time.Best wishes!

10/10 Excellent

Anne r

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked early for our trip and found that the room rate dropped significantly as the date of the trip neared. We had a lovely room with a gorgeous view and small terrace. The staff are amazing and the outdoor patio for breakfast has a breathtaking view.
Stayed 4 nights in Aug 2023
Response from Maria Esposito on 6 Sept 2023
Dear Mrs. Anne,we are glad you enjoyed your stay with us, and we really appreciate your kind words about the hotel and especially about our staff.We try to always do our best to let our guests'stay memorable.We hope to see you soon again.Best wishes!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular! The staff was attentive, courteous and very respectful! The beach club was very enjoyable too. We had a magical stay!
Stayed 6 nights in Aug 2023
Response from Maria Esposito on 26 Aug 2023
Dear Mr,.Peter,thank you very much for all your kind words about our hotel and staff.We hope to welcome you back soon.Best wishes!

10/10 Excellent

Duane

Stayed 4 nights in Aug 2023

4/10 Poor

Darrin

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is in am incredible location. The views and balconies are incredible. However, our room had a bad odor eminating out from the bathroom that got continually worse as our stay progressed (we stayed 4 days). The staff swemed surprised when we broufht it up and saod they would look into it. They said thwy fixed it after we came back from am excursion but never said how. The smell quickly came back. In addition, everytme we called room service or the front desk they had to call us back later because they didn't know how to help us and had ro ask somebody (even just for simple drinks like amaretto). Housekeeping also would only partially freshen up our room. We had to constantly ask for towels,.or soap, or water, even after they had serviced the room. Overall,.the staff was friendly but did very helpful. When we asked for a taxi to town or a car service ww asked foe only those who took cards but they kept setting us up with those who didn't take cards. This place has potential but really missing out on the important details that falls in line with a luxury resort on the Amalfi Coast.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jose, Miami

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff, specially Maria in the front desk.
Stayed 5 nights in Jul 2023
Response from Maria Esposito on 26 Aug 2023
Dear Mr. Jose,thank you again for have chosen us.We really appreciate your kind words about our staff.We hope to see you soon.Best wishes!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From before even stepping onto the property we were treated with the most incredible service. Luana & Maria would respond to any email regarding our stay, reservations, or bookings promptly. They were beyond helpful with planning our itinerary and guiding us. They recommended boats for a trip along the Amalfi Coast & activities such as olive oil tasting, cooking classes, & lemon garden tours. Once we arrived to the property we were greeted with warmest smiles and services. The hotel itself was stunning, with breathtaking views of the sea, Mount Vesuvius, & Sorrento. The rooms were large, spacious, and very clean. Housekeeping always brought us anything and everything we needed. Every morning at breakfast, Valentina, George, & Max would have the biggest smiles and provide us with anything and everything we needed. By the 3rd day of our stay, they would bring our coffees out without us even asking, which was a testament to the hotel’s attention to each guest. The staff down by the beach club and up at the Sunset Bar too were very kind and provided us with exceptional service. We dined at Restaurant Lorelei & the service and food we got there too was exceptional. Mariana explained each dish very well with so much detail, Pepe was helpful with guiding us with the wines, and George, once again, provided us with great service. My family & I had the most amazing 6 nights at Hotel Lorelei Londres. Every meal, sunset, and staff member exceeded our expectations. We can’t wait to return
Stayed 5 nights in Jul 2023
Response from Maria Esposito on 12 Jul 2023
Dear Kushali, Ghandi and Yi Family,we really appreciate all your kind words about our staff.We always try our best to let our guests'stay be memorable.Thank you again for all your beautiful feedback.We hope to see you again soon.Best wishes!

10/10 Excellent

Ethan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff. They go above and beyond and greet you with smiles. A true standout treat
Stayed 1 night in Jul 2023
Response from Maria Esposito on 12 Jul 2023
Thank you very much for all your kind words.We hope to welcome you again soon.Best wishes!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful boutique property with amazing views and a great restaurant
Stayed 1 night in Jun 2023
Response from Maria Esposito on 15 Jul 2023
Dear Mr. Stephen,we are glad you ejoyed your stay with us.Thank you for your kind words about our hotel and our restaurant.We hope to see you again.Best wishes!

6/10 Okay

SANJAY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property with great view Staff at reception were quite helpful and pleasant
Stayed 2 nights in Jun 2023
Response from Maria Esposito on 12 Jul 2023
Thank you so much for your kind words about our staff, we always try to let our guests' stay be memorable!Best wishes!

10/10 Excellent

LESSY

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view from each room is simple the best of Sorrento , the rooms are very spacious for Europe , extremely clean, and is located in very quiet street but not far from the center , only 10 minutes walk from main port
Response from Maria Esposito on 18 Jun 2023
Thank you very much for your kind words.We really appreciate them.We try to do our best to let our guests be satisfy and to let thir stay memorable.We hope to see you again.Best whishes!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Room was nice. It is a little walk to the center of Sorrento but we didn’t mind that. Rooftop bar has a beautiful view. Rooms have a beautiful view as well. Restaurant Lorelei that has one Michelin star was good. Overpriced… but I suppose that’s to be expected give Michelin rating.
Stayed 4 nights in May 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Maria Esposito on 4 Jun 2023
Dear Mrs. Michelle,thank you again for staying in our hotel.We hope to welcome you back soon.

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views, amazing restaurant, friendly staff. An awesome experience all around
Stayed 3 nights in May 2023
Response from Maria Esposito on 22 May 2023
Dear Mr.Matthew,thank you for your feedback and for your kind words about our staff.We hope to welcoming you back soon.Best regards

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Maria Esposito on 22 May 2023
Dear Mrs.Keith,thank you for your feedback.We hope to welcoming you back soon.Best regards

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not a bad thing to say about the property BUT I strongly suggest not booking any excursions through the hotel. We booked a private driver and tour guide for Vesuvius and Pompeii through the hotel. Our private driver was a disaster…not even knowing we were supposed to go to both destinations. After taking us to Pompeii, he basically refused to take us to Vesuvius and instead took us to a restaurant of his choosing and then to a coral factory which was basically his attempt to get us to buy jewelry we didn’t want and then cutting the trip short by 2 hours. He tried to tell us that Vesuvius was closed due to high winds which was not substantiated by the Vesuvius National Park website. Even though I complained upon return, the hotel gave us a token discount. In the end we paid 550 Euros the cost of Vesuvius park tickets for a trip to Pompeii and back…very disappointing given the level of hotel and unfortunately was a black mark on an otherwise pleasant stay.

10/10 Excellent

rajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very friendly staff. Maria and her team were excellent. Looking forward to our next visit
Stayed 3 nights in May 2023
Response from Maria Esposito on 10 May 2023
Thank you for your kind review.We hope to welcoming you again soon.

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Star Hotel On the Waterfront
It was a beautiful hotel in a beautiful location! It would be hard to find anything negative about the place
Stayed 2 nights in May 2023
Response from Maria Esposito on 10 May 2023
Thank you very muhc for your kind words.We hope to see you soon.

10/10 Excellent

JON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent ? Maria, at the front was helpful in arranging cabs and directions to certain locations. A beautiful location also! Jon & Lisa T
Stayed 2 nights in Apr 2023
Response from Maria Esposito on 29 Apr 2023
Dear Mr. & Mrs. Templeton,Thank you.we really appreciate your kind words about our staff member and the hotel.We hope to welcome you back soon.Best regards,

10/10 Excellent

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff.
Stayed 5 nights in Apr 2023
Response from Maria on 15 Apr 2023
Thank you very much for your feedback.We hope to see you again.Best regards!

10/10 Excellent

Rocky, Locust Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and restaurant

10/10 Excellent

Gerald J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious Seaside Stay
Christmas in Sorrento was an experience to remember. The hotel staff was welcoming and warm. The restaurant is world class with a Michelin Star to prove it. The room was amazing with a seaside view from our balcony. We would go back in a heartbeat.
Stayed 3 nights in Dec 2022

10/10 Excellent

Ryoko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small boutique hotel and the amenities are less that what you would find in other 5 star hotels. This hotel gets a great review from me due to the Restaurant within the hotel. Food and service by wait staff were of high quality, warm and caring. They do room service using the same kitchen as well. When traveling for a long stretch, great food in your room is a nice welcome and this hotel delivered ! Thank you ! Truly enjoyed the stay !

10/10 Excellent

Robert J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 4 nights in Nov 2022

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous. I would definitely stay again. Staff is awesome, very attentive, food is amazing. Book the ocean view it is worth it!
Stayed 4 nights in Nov 2022

10/10 Excellent

Keegan

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay! We had such an incredible time it makes me want to go back to Sorrento and the Lorelei so soon! Can’t recommend it enough!

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel, situated a few minutes walk from Sorrento centre. It is on the cliff edge, so the views of Sorrento, Naples and Vesuvius were amazing. The bed was one of the most comfortable I have stayed in when travelling. The hotel has recently been refurbished so looks amazing. All the staff were so friendly and helpful. Being a Michelin star restaurant, all the food was exceptional. Even breakfast was a huge step up from any hotel you normally eat in! A truly great hotel all round.

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fantastic service, amazing breakfast, wonderful views. Enjoyed the bar, the relax area, and the beach club. Close to walk to many shops and restaurants.
Relax area
View from patio outside restaurant
Stayed 3 nights in Oct 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this Lorelei Londre are exceptionally helpful and accommodating. I do not hesitate to recommend this hotel location and the service it offers.
Stayed 2 nights in Oct 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and Beautiful
Beautiful hotel!! We traveled all over different parts of Italy. We stopped and spent an extra night enjoying the view. Staff was amazing, super helpful and accommodating!!
Stayed 3 nights in Oct 2022

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an incredible property. The views are amazing. The food being prepared by the Lorelei restaurant is very special. The staff is always attentive to your needs. Truly a 5 Star property.
Stayed 3 nights in Oct 2022

10/10 Excellent

LAUREN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful! There is a beautiful view, walking distance to train/bus station. Check in and check out was easy, amazing food & recommendations!
Stayed 3 nights in Sep 2022

10/10 Excellent

María Alícia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel stay in Sorrento amazing service perfect location walking distance to everything
Stayed 4 nights in Sep 2022

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Beach club was a little trashy compared to the other expensive hotels on that cliff Also we had a room with an outdoor hot tub and it was $1200 per night You would think that the view would be amazing in the most expensive room but no we faced a rooftop and a service area of the hotel. My point just get a regular room with a balcony because those rooms have the BEST VIEWS OF MARINA
Stayed 7 nights in Sep 2022

10/10 Excellent

LISA, NEWBURYPORT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The restaurant was just amazing! Walking distance to town was good! The room was beautiful. Would recommend this hotel and want to come back again!
Stayed 4 nights in Sep 2022