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"The rooms don’t look like in the pictures; there are no drawers nor space to put clothes. We requested cleaning service which was never provided. Property looks very old and needs maintenance. "

"Honestly the setting and staff were great! WiFi was lacking so don't plan to work onsite. Great place to get away"

"Nice hotel close to everything ! Highly recommended!"

"Not bad great for the kids and family friendly very busy, room was a bit dusty! "

"Loved this place will book again!"

"Everything was comfortable and clean. the main lodge was well appointed and had many restaurant and lounges to hang out in. Even had live music. I will definitely be back. "

"They closed their dining room, breakfast is now served in the coffee shop. No dining room for supper, only food is from the bar room. Not happy about any of that."

"When we very first arrived, there was a smooth check-in and we stayed in hotel Rome, which is connected to the waterpark. We proceeded to the hotel and could not find any bell carts one of the workers that was working. The arcade area gave us a phone number to call we then proceeded to call the hotel. They said they were gonna let the Publix people know to bring bill carts down. We then waited a half an hour. We could not lug all of our stuff in with three small children, and my fiancé proceeded to walk the floors to find a luggage cart. He made it to the second floor, found one of the luggage cart in saw three staff members standing right by the luggage cart, leaning up against the wall, laughing and talking, so there was no kind of priority for the guest. It seems like that’s why I gave it the rating that I did."

"Just wish the two rooms I booked were on same floor. "