Southwest Orlando Hotel Guide - Beach Hotels in Southwest Orlando, Orlando

"I would stay again "

"The property looked OK and smelled OK, but it was not clean in my room. The shower I actually needed shower shoes that was a first for me. There was hair all over the room. The bed was clean. The air conditioner was super loud and the shower leaked all over the floor. The room looks as it’s pictured, but there is a parking fee that is not disclosed and Expedia makes it sound like parking is included with the price. The location was the best thing about the property. It was close to everything. I wouldn’t stay here again just because this isn’t my cup of tea. I guess you get what you pay for. The pool also said it closed at nine, but there were people outside in the pool up and down the corridors all night."

"My husband and I stayed here to celebrate our son’s 10th birthday. The biggest perk is definitely the Express Pass—it’s why we booked and it made a huge difference in our park experience and added real value to the stay. That said, the hotel is pricey for what you get onsite. The rooms are spacious, but they do feel a bit dated for the cost. Service was good overall but not consistently exceptional. The restaurants and room service are average…not bad, but also not exceptional. The pool is also average…was looking forward to the hot tub…warm, but def not quite what I’d expect at a resort. Overall, it’s a great choice if you plan to take advantage of the park perks—but not the best value if you’re looking for a luxury resort experience."

"The rooms were very clean and you were able to get around universal studios. The parking amount was horrendous."

"The hotel was very good, but I was disappointed that there was no longer a spa. The dining options could be better, this is the first resort, I have stayed at, that only had two restaurants; both overpriced. I love the complementary bus shuttle, and boat shuttle to the parks, it was very convenient because we had two children in tow, a double stroller, a regular stroller and five adults. The charging outlets that are in the furniture, the bedside table should have been working. In the future, I will stay at another universal resort, even with any minor issues, the stay at this hotel was very, very good."