Holiday Homes in St Hilary

"Booked this stay with the promise of parking but when we arrived there was no where to stop or park in the street or neigbouring streets. I contacted the owner and was told to park in council parking 17 mins away. A very hostile neigbourhood so had to go and find another last minute stay in next town. No help from Stayz either."

"There were a few glitches communicating via Vrbo, but that was corrected. Very close to the famous Caerphilly Castle and the village."

"Rooms were dirty. Finishes in rooms were very poor; flooring not meeting skirting creating areas for dirt.Photos were totally unrepresentative of the property.Owners didn’t share information that alot of surrounding roads were closed for concerts.Don’t know if the price was normal but seems like it was increased significantly due to the concerts. Would not recommend."

"The property smelt strongly of people smoking (despite the fact that it was advertised as a non-smoking property). The lockable front door was loose in its frame and felt insecure, especially as the location is in a very run-down street with a lot of graffiti and rubbish strewn around. To cap it off, we were confronted with a rat in the courtyard entrance as we arrived back. We chose to pack our bags and drove home through the night, rather than stay. My initial complaint was met with a response...

"Very Helpful and really nice accommodation. Had a pleasant stay."