Reception

Reviews of The San Anton Hotel

3 out of 5
The San Anton Hotel
Ramel Street, Bugibba, St. Paul's Bay, Malta

Reviews

6.8
Rating 10 - Excellent. 2 out of 8 reviews" "
Rating 8 - Good. 2 out of 8 reviews" "
Rating 6 - Okay. 2 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 1 out of 8 reviews" "

6.0/10

Cleanliness

8.8/10

Staff & service

4.6/10

Amenities

6.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie, Qawra

Liked: Cleanliness, staff & service, property conditions & facilities
Excelkent
Stayed 1 night in Mar 2024
Response from Management Team San Anton Hotel on 5 Apr 2024
Dear Natalie, I sincerely thank you for your feedback following your recent stay at San Anton Hotel. It is very satisfying to hear that you enjoyed our services and facilities. We look forward to welcoming you back soon. Kind regards,

2/10 Terrible

Jadwiga

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is Not a hotel. It is a dormitory for workers who get up at 5.00 am waking the tourists up. There is no restaurant, no bar no cosy sitting area, not even a coffee bar. They send you off to an adjacent dingy pub. Most unpleasant experiance!
Stayed 8 nights in Mar 2024
Response from Zsanett Pankotai on 27 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at San Anton Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience. Rest assured that we are taking the appropriate measures to address the matter and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm regards, Management Team San Anton Hotel

8/10 Good

Navin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was in good condition with a large room,good shower with hot water.However,compared to other places this one did not have a kettle,cups provided in the room if needed at night,the heater & tv did not work.Overall it was a good night stay
Stayed 1 night in Mar 2024
Response from Management Team San Anton Hotel on 16 Mar 2024
Dear Navin, Thank you for sharing your feedback. We are delighted to learn that you enjoyed your stay with us. Your comments regarding the heater and TV have been shared with the concerned departments and we will do our best to improve on this matter. We are looking forward to welcoming you back soon. Kind Regards, Management Team San Anton Hotel

6/10 Okay

Simone

Travelled with group
Disliked: Cleanliness, amenities
Ok
Stayed 1 night in Apr 2024

8/10 Good

Anne

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
El personal es muy atento, pero el barrio es poco turístico. Pero por calidad precio recomendable
Stayed 2 nights in Dec 2023
Response from Management Team San Anton Hotel on 4 Mar 2024
Dear Anne, Thank you for your review. We are delighted to learn that you had a wonderful experience with us and we look forward to welcoming you back again. Kind regards,Management Team San Anton Hotel