Maidstone Hotel Guide - Stoneacre hotels in Maidstone, United Kingdom.

"Great place with an amazing atmosphere. Friendly and accommodating staff"

"Stayed here on numerous occasions. Hotel staff always helpful. Rooms spacious and clean."

"Room was lovely and warm. Staff friendly. Great views. Good value "

"Beautiful place with comfortable "

"Super spacious accommodation in external rooms with ample parking. The pub food is exceptionally good. High quality products in bathroom and huge fluffy white towels."

"The staff were very friendly and helpful "

"The room was very clean. Lovely Pool and Gym, very friendly and helpful staff at Reception, Spa desk and in Restaurant. Good food!"

"I have stayed at this hotel a few times and this was by far the best stay - room was spotless, staff so friendly and helpful - looking forward to my next stay in Jan."

"Some of the basics were not provided on our stay so really wasn't worth the money. Communication - didn't receive the check-in details by email as instructions said. The day before the stay I tried to contact the host multiple ways, including Hotels.com support x 2, with no luck. Eventually on the day of the stay I was told I would get the information at 12pm. At around 1pm I had not received the information so chased again. Was finally given the information at 2pm but was rudely told that check-in was not until 3. I was aware when check-in was but wanted the information ahead of arrival. When we arrived at 3.30 people were still present at the property. The WiFi did not work for the entirety of our stay. We booked for 5 people and only provided with 3 towels, one of which was still wet. There were no hand towels either. There were no bin bags in the bins and we couldn't find any in the property. The instructions in the property were to take the rubbish out, which we did but was not easy due to the lack of bin bags. "