New York Hotel Guide - Stonewall National Monument hotels in New York, United States of America.

"The staff was fantastic! I am visually impaired and the staff were extremely attentive, making certain I was safe and able to get a taxi when needed. I will definitely return for my next trip to NY. "

"I liked it all, it's gorgeous with every detail taken care of. The outdoor garden was such a beautiful retreat from the city. The rooftop was such a pleasure."

"Room was fine except no phone to contact the front desk and when you do call from your mobile phone, they don’t answer…. The worse was the shower pressure, literally like drips of water coming out. Staff was ok except for the two gentlemen I believe one was the manager helped with an early check in, they were both helpful. "

"The Sheraton is in an excellent location, only three blocks to Carnegie Hall, easy walking to theaters and Times Square, as well as Central Park. However, As mentioned in their blurb, check in is crazy busy, slow and understaffed. In fact staff are not that friendly, except for the awesome cleaning staff. And to mention now, the elevators are confusing to use, because the staff did not explain how to use them. We observed many guest having to help other guests to find their floor…thank goodness for the help of others. Now if you happen to bring back left overs from their restaurants…good luck in finding the “Goodwill” donated microwave that is supposed to be located on only a select few floors where even staff are not up to date on which floor that might be. Once found, it’s merely at the elevator area of the chosen floor, and good luck if you are on an upper floor, as you have to descend, with the steaming hot food, back to the lobby where you have to re enter your floor from the master control panel, inconvenient to say the least, and totally lowers the status of a higher end hotel experience. Also inconvenient, insulting, rude and embarrassing is if you have already checked out and are waiting for transportation, heaven forbid you need to use the toilet facilities, you’ll need your room key for that! I was fortunate to have a very kind and helpful baggage storage attendant to walk me down and open the door for me. Others, weren’t so lucky. Yet, the beds were super comfy!"

"The location of this hotel was super convenient and made it easy to get around. The rooms were clean and the staff were friendly. Would definitely stay here again!"

"El personal más amable es el de limpieza "

"Me & my cousin stayed for 2 days and it was perfect for our stay we was close to everything the staff was nice the bar was nice overall I would stay again definitely will be my go to."

"Everything was great. Stayed 4 days. All the staff was excellent."

"Property was clean and comfortable. I don’t recommend the breakfast package as it is just the cafe. Also it would have been helpful if the room had a full mirror and also a shelf in washroom for cosmetics. Overall staff was very helpful, hotel was clean and in great west end location."