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"All good. Staff professional"

"Room was clean and spacious. Staff were friendly and very helpful. "

"This was our first stay at this hotel and we were both impressed the parking and access are very good and the overall presentation is of a high standard we were greeted by Ian who is a really nice gentleman who had time to chat to us the rooms are really nice although the room we stayed in (116) was a little dated and a bit tatty around the edges but nothing that would put us off staying again the room was quiet and peaceful with a nice bed and linen and the shower was nice and hot with the added bonus of lovely body wash hand soap and shampoo , we paid for breakfast with our booking which I would advise to do as it is an &11 pound added extra and was well worth it you can have continental which had quality ham and cheeses and a full English which we both had and it was very good indeed with obvious quality to the ingredients used with a view over roker and the pier perfect a big shout out to Raj who looked after us for breakfast she was excellent , we also had a few drinks in the bar which is a really nice cozy place with an extensive bar so to sum up I would definitely recommend staying here the location is stunning and the overall experience was really good "

"The easy parking and welcoming check-in."

"Early flight"

"Second time staying here in a month and loved both times. Big rooms with lovely views across the River Tyne. Staff are so friendly and helpful. Complimentary parking was a huge bonus."

"Great breakfast selection , staff friendly and attentive . Only 1 lift ( out of 2) was working but didn’t have too long to wait . Ideal location for St James’s Park. Car park was busy but you expect that , waiting for someone to come out before barrier was lifted . Would book here again . "

"Great river view room, friendly staff & fantastic food!"

"Great location "