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"Hotel is a bit older, but still in good shape. Rooms were clean and comfortable. Staff were awesome and went above and beyond to make our stay more enjoyable. Value for money was fantastic and I highly recommend staying here. "

"A really great family hotel right next to the Wookey Hole attraction. Rooms were spacious and very clean and the bed was very comfortable indeed. Great value for money and would definitely stay again."

"Overall a pleasant experience. The staff were friendly, the evening meal was good as was the breakfast. If the hotel has high occupancy the restaurant can get very busy at breakfast time, but the reception staff did warn us of this. "

"Good breakfast selection. Restaurant evening menu is limited "

"This is a lovely hotel. We didn't know what to expect and upon arrival, were delighted by the decor, cleanliness, and the professionalism of the manager who greeted us. Check-in was quick and easy. The room was spacious and comfortable, with all of the basic amenities that we would expect. Breakfast was next level. A full English breakfast, including a full gluten-free and veggie option with doorstop toast. We will definitely return to this hotel in the future, and can't recommend it enough if you are looking for a clean, easy, nicely decorated, quiet, close-to-town location. "

"The room was clean, the bed was comfy and it was reasonably quiet, and very conveniently sited, which was all we needed. The staff were very friendly and helpful too. If you're after something more fancy this will not be for you, but if you just want a solid place to sleep then it's a good choice."

"Useful stay for us on our way to Cornwall to break the journey up but we could wait to leave, mould in the bathroom, a strange welcome, and the carpet felt like it had never been vacuumed. The bed was semi comfortable but not enough pillows. "

"Stayed on a Saturday evening and arrived before check in time. A wedding was in progress and although we had been warned that might happen we felt as if the wedding had taken over the whole of the ground floor and there was no where really for us to sit for a drink without feeling we were gate crashing the wedding. When we checked in the staff were lovely. They explained all the facilities and booked a time for swimming for us and sorted a small issue with the room immediately. We booked a time for dinner in the restaurant for later in the evening. After we unpacked we had a wonderfully relaxing swim/ sauna/ steam. Again the staff were lovely, there were towels provided and the offer of more if we required. The health suite facilities were very clean and the gym was extensive. Dinner was good and the menu had lots of options. Our room was good, clean and spacious and as it was on the third floor and we heard nothing from the party downstairs and even though the hotel is very near the M5 we didn’t hear any traffic noise so we slept very well. "

"Our family room was perfect for us - my daughter loved the bunk beds and having the outdoor area was lovely and so handy for our dog. The breakfast was lovely, the staff were very friendly and we could even charge our electric car. The location was perfect too. There was nothing I would change about our stay! "