Darlington Hotel Guide - Hotels in Teesside Intl., Darlington, United Kingdom

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very disappointing. Also in the restaurant they put a main course on the bill that we had ordered but they had accidentally not cooked so we cancelled it but it was still on the bill and was subsequently removed when I mentioned it upon paying. The staff are excellent. The spa is amazing but they cut off spa treatments at 4.45pm for last 1hr service - we only just made it and my service started a few minutes late and finished a few minutes early and when the therapist left the room to give me a moment to get on the bed she was gone for 5 minutes meaning my massage was around 50 minutes but charged as an hour. The sheets are a little low quality compared to other hotels of this caliber but the rooms are beautiful and spacious. The views from the rooms are also lovely. The room service menu is unbelievably limited, almost nothing on it but the breakfast served in the main hotel restaurant is exceptional with a special nod to the crème brule porridge."

"Beautifully clean but next to no noise insulation. There was also a hole in the floor which could have been problematic for young children or the elderly."

"Hotel was in a great location close to main routes to Darlington and Middlesbrough. It was also close to Teeside Park which has an array of shops, a cinema and lots of eating options. The hotel was modern and clean with a good gym, check in was seamless and the staff were polite and helpful. I would definitely stay there again! "

"Nice room great staff and Food was spot on. "

"Really nice hotel handy for the Teesdale Way with Pool and Spa - food was great and staff first class"

"Shocking, even at the price point of £40:00. No matching bedding, toilet ran all Night. The System continued fill with water. The furniture was way passed its sell by date, two of the drawers had NO BOTTOM to them. The pillows were very thin, I have thicker pillow protectors at home. The best thing was it was 4 minutes walk to the train station to get away and back to LONDON. Oh and did I mention the pigeons in the hotel loft space. Sorry to say I would not stay there again."

"Very nicely situated in a quiet village area 3miles from the town centre. Large car park at the rear and easy access to a bus service outside. Clean pub and rooms of a reasonable quality. Staff very helpful and accommodating. Well priced."

"I stayed in room 5, bright green light kept me awake, then someone dicided to drag heavy furniture around downstairs at 05:45am until 08:00am when I left."

"Very old building, cold room. Decor was dated, room was spacious. Conveniently located for city centre, but not worth the cost."