Telford Hotels

"Unprofessional "

"I was thinking that it would’ve been better than what it actually was. It’s like kinda Old School well and recommended as it’s not my taste but it’s OK just feel like spend the night but it’s safe for that long for the time of what I did for ninth and five days. I wouldn’t recommend it."

"The hotel was spotless, very nice room!! Did Valet which cost $7.00 but oh well! The casino was very nice! Would definitely go back! "

"This was one of the worst hotel experiences I ever had do not book. After I booked through Expedia I was told after checking in that that place had no water !!!! I’m not sure how they get away with being able to open while dealing with construction. They first told me that there was no hot water during the day. Then the next day when I went to shower there was no water period!!!!!! They were not apologetic, or hospital about it at all. I would definitely never come back here ever again. "

"TV closed captioned was not working till second day they exchanged a better tv but the closed captioned was tiny. No enlarge letters at all. "

"I wanted a balcony but ended up on the 2nd floor with a regular window. We still made the best out our of stay and staff was very helpful "

"Everything was good "

"This is a beautiful historic hotel. However, the AC / heating system is not good enough to accommodate the variation of temperatures in spring. We arrived on Thursday night. The weather that day was in the 70s. The room was at 76 degrees, with no choice more than to open the windows in a night that was raining since earlier. I complained to the front desk staff and they say the system is either AC or heat. Period. Their offered a fan which we took to help alleviate the heat inside. We had to sleep with open windows and all the humidity from the rain coming, plus the noise that fortunately wasn't much, but still. I inquired the next day, that was going to be colder , and fortunately the heat wasn't on that day. We ended staying for the additional 2 nights, just because the weather was more favorable. At the price point of this hotel, the lack of ability to regulate the temperature is pretty much unacceptable. So, if you want to stay there, pick winter or summer. Not Spring, not Fall. "

"We had a non functioning hot water handle in the bathroom. The engineer couldn’t budge it without a wrench! So we didn’t have use of that but the hotel was trying to be accommodating except they couldn’t give a discount or comp because we booked through a 3rd party! If only I knew! I won’t be using hotel.com because there’s very little that could be done except through them and there wasn’t an easy way to get in touch with them so it probably went unreported! Don’t want to say never again but this has soured us on using any other or this, 3rd party service."