Pine Cay Hotel Guide - The Aquarium hotels in Pine Cay, Turks and Caicos.

"Beautiful Resort with Wonderful staff that works hard to please their Guest! Food was delicious! The beach is clean and the pool area with the outside tiki style bar area is cool! Be ready to relax and chill is the vibe of the Resort! My Family had an enjoyable experience!"

"Our family stayed here for spring break. It was perfect. Loved the location, the room was beautiful and the staff was friendly and helpful. This was my second time staying at this resort and I would highly recommend to anyone. Thank you for a fabulous week!"

"While the property itself and its location are excellent, the lack of basic maintenance and the total absence of management oversight were unacceptable.Lack of Management Accountability: Despite our explicit request to meet with the property manager to address ongoing issues, she never showed up and failed to make any contact with us. This lack of professional courtesy and communication is highly concerning for a high-end rental.Critical Utility & Maintenance Failures:* Water Heater & Pressure: The water heater was non-functional for much of our stay, cycling on and off and leaving us without hot water in all showers. Combined with the consistently poor water pressure, basic hygiene was a major frustration.* Pool Condition: The pool was neglected and full of debris/leaves the entire time we were there, making it appear unmaintained and uninviting.Insufficient Provisions:* Hygiene & Essentials: The bathrooms were not properly prepared; hand soap was nearly empty in multiple rooms, and there were no tissues provided anywhere in the rental.* Kitchen Shortages: The kitchen was poorly stocked, lacking even basic essentials like pepper and steak knives, which made preparing meals at the property difficult.We chose this property expecting a certain standard of service and comfort that was simply not met. We hope you take these issues seriously, as the current state of management and maintenance does a disservice to such a beautiful location."

"Everything amazing "

"We had a wonderful week and truly enjoyed the house. The setup was perfect, and the outdoor space was amazing! Judy was very easy to work with!"

"Next level!"

"Beautiful house with private gated front and backyard. House has everything we needed and more, kayak and paddle boards are Big plus bouns. We could do the popular mangrove kayak tour from the house to the grove by ourselves, don't need pay extra to the tour guide and can go anytime base on our schedule. Host/manager have taking care of us well, easy communication and fast response. High recommended!"

"Beautiful home! 4th stay at this property, can’t wait for #5!"

"Loved the accommodations. Property was exactly what we expected."