Boston Hotel Guide - The Fairbanks House hotels in Boston, United States of America.

"The entire property was extraordinarily clean. The pictures were very accurate. My family and I enjoyed our stay very much. I was able to park my Yukon extended in the driveway, so I didn't have to worry about parking on the street. Thank you for having us at your place."

"I have to say I am very dissatisfied with our stay at this hotel. We reserved a deluxe king room on the executive level with a sofa bed, but upon arrival, none of these rooms were available. Instead, we were given a handicap-accessible room on the second floor facing a back patio where people gathered and talked at all hours. To make matters worse, instead of a proper sofa bed, my son was given a rollaway bed with an extremely hard mattress. The bathroom lacked even basic space to place toiletries, and the bathtub was clogged for the first two days. I reported this issue on the first day, but it wasn’t addressed until I complained again the following day. I requested a room change twice, but was only offered a similar room without handicap features—not the room category I had originally paid for. After four nights, it was clear that getting the room we reserved was simply not going to happen. Additionally, the club lounge is closed on weekends, something that was never disclosed anywhere during booking. As a frequent traveler and a Platinum member with Expedia, I was especially disappointed by how this situation was handled. The staff repeatedly used the excuse that my reservation was made through a third party, and as a result, made no real effort to improve our stay or provide a satisfactory solution. Overall, this experience fell far below expectations and was extremely frustrating."

"Just stayed one night , it was clean, check in and out was quick. Good location near restaurants and coffee shops"

"I thought breakfast was too high. "

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"It was overall good but no air conditioning we ended up sweating the whole night and if i had known i wouldn’t have paid all this. also there is no cold waters provided to you. it was good but definitely not what i had hoped for."

"The Room was clean , staff were nice. There was a kid running in the hallway but other than it was a good experience. The hotel and staff were excellent "

"Service was great- rooms were clean sand the pool. I just didn’t sleep well due to the AC going on/off all night and my room was next to the elevator. There seemed to be no other rooms available when I asked (I even offered to downgrade rooms)."

"The stay was okay overall, but there were a few issues that affected my experience. As mentioned in other reviews, the upstairs neighbors were noisy and I don’t believe it was intentional. There is not enough insulation to prevent you from hearing the noise (e.g., wood creaking, things being dropped, kid crying or screaming, etc.). Therefore, we did not sleep well our three nights staying in the condo. There was a lag in communication, as well, when messaging the host. We had to call through VRBO in order to reach the host. Lastly, we noticed there was existing hair in the drain of the tub when we arrived. With better cleanliness and responsiveness, the stay could be improved. The noise itself from upstairs is out of the host’s and renter’s hands."