Cotai Hotel Guide - Shoppes at Venetian hotels in Cotai, Macau SAR.

"It is too bad that the system only gave out 5 stars. I would give rate it six stars for this stay if I can. The room was clean. You can immediately feel the warm welcome from the staff the moment you check-in. The butler services were excellent to say the least. The only small glitch would be if the windows were with less water stain. Other than that, everything was better than perfect. Well done. "

" we had the buffet dinner but all the comments applied for the dinner "

"The room was incredible. The hotel itself is hugh with well marked directions to walk to other casinos. There are plenty of high-end shopping. Friendly staff that are willing to help with any concerns that might appear. "

"I had a wonderful experience during my stay at Grand Hyatt Macau. The hotel is beautiful, clean, and very comfortable, with great facilities and a welcoming atmosphere especially on the decorating of my anniversaries. A special shout-out to Katrina, who provided exceptional service throughout my stay. She was warm, attentive, and very professional. Her friendly attitude and willingness to help truly made my experience memorable. Staff like Katrina are the reason I will definitely return and recommend Grand Hyatt Macau to others. Thank you, Grand Hyatt Macau, and especially Katrina, for the great hospitality"

"Nice Hotel "

"Excellent service and luxury hotel decor and great facilities"

"Clean and spacious room. Lots of shuttle options to surrounding places."

"Love this hotel everything here is awesome, the highlight is the bathroom, the tubs so relaxing and big . Love love this will definitely return to this hotel "

"Great price for a 4 stars hotel. And very convenient ."