Makkah Hotel Guide - The Kiswa Factory of the Holy Kaaba hotels in Makkah, Saudi Arabia.

"Everything was great!"

"The Sky Musalla and the shuttle service was excellent. The housekeeping could have been better. "

"Amazing service and nice housekeeping staff checking in every day of our stay. The room was spacious with a great view. Booked a 2nd stay here because of the 10/10 service "

"The staff were very helpful, the rooms were very clean and the breakfast was delicious and I loved that there was so many varieties to choose from.Also the haram wasn’t far at all, the hotel has bus that rounds every 20min but we did not use it since the taxi to mosque was cheap."

"The hotel used to have a tunnel access to haram which is why we booked but that access is now closed. The hotel only issues one room key (also needed to keep lights on) despite the room being booked for 4 adults. If one of us stayed in the room they'd have to sit in the dark. We asked several times for more keys but they said no. Service was TERRIBLE!!!! we stayed for 2 weeks and the cleaning was never done because they said they will only clean when we check out. "

"New property I understand. - water taps had to be run to flush out brown water that had been stagnant in the pipes. Should’ve been done before we checked in. The washing machine ruined ihram garments. Wi-Fi not available in all rooms even with a booster. Property manager dealt with initial concern however did not fix full coverage. Basic amenities should’ve been available without having to ask. Was fixed quickly when asked. Apartment is very nice but if travelling for pilgrimage worth noting the location is quite far from the grand mosque. If not driving Overall a good stay but a few things to support to improve the visit and give customers from outside saudi the right information to make the right choice. "