Mountain Lakes Hotel Guide - The Mansion at Mountain Lakes hotels in Mountain Lakes, United States of America.

"Never saw the staff. But always clean."

"Yes"

"Great room, thoughtful and accommodating staff, love the cookies and the smiling faces at check-in. "

"Good "

"Spectacular "

"The property was a perfect location, just steps away from the Port Authority, and subway stops. We had quick access to amazing coffee shops (including the one next store), restaurants, pubs and sports bars, shopping, and all the typical tourist things to do/see in NYC. The staff was wonderful and very helpful. We got those very delicious cookies every day. We both agreed we would stay here on our next trip to NYC, it offered everything we needed, and it was a lovely neighborhood. We came to town for the SF Forty-niners vs NY Giants football game. We were able to book a Megabus directly from the Port Authority right across the street for only $18 each roundtrip (plus service fee), which made it so very convenient. The only complaint that we have about our stay is not the fault of the hotel, but there is a kiosk for airport transfers in their lobby. The day before we left, we booked a shuttle to the airport for our flight home, but were told we had to pay extra because it was a private shuttle, meaning no one else was sharing the ride. To our surprise, the driver picked up a group of 5 other travelers to share the ride (not a big deal, but we were not refunded the extra cost we were told we had to pay), and there were signs posted inside the shuttle stating we would have to pay a minimum of $20 per person for a tip. Ridiculous, and we refused. Other travelers, beware of that setup!"

"Best service best location"

"The room was clean and the staff friendly. The only challenge was the busy elevator. We had to wait over 5 minutes each time to get an elevator going up or down."

"Friendly staff, easy check-in and check-out, great location (ask for a quiet room if street noise is an issue), great coffee/pastry shop right across street. "