Cambridge Hotel Guide - The Orchard Tea Garden hotels in Cambridge, United Kingdom.

"Could you please bring your own bags down. Our consierge is very busy. Junior suite dark small and poor. Reception so poor. "

"We recently stayed at this hotel and had a fantastic experience, thanks in large part to Connor at check-in. He was friendly, professional, and incredibly courteous from the moment we arrived. Connor took the time to answer several of our questions about the local area and provided really helpful, knowledgeable recommendations that made our stay even more enjoyable. It’s always great to be welcomed by someone who genuinely cares about the guest experience - Connor is a real credit to the team at Wilde Cambridge, we would definitely recommend this hotel to visitors coming to Cambridge."

"Excellent experience - friendly staff, terrific location, highly recommended "

"Lovely hotel just wished that the breakfast was hot."

"Great staff!"

"The staff were excellent, the breakfast food was also really good. But I felt the property was a showing signs of lack of care. It was just small things, for example: the tables in the dining area were marble topped, most of which were visibly chipped. One of the blinds in the bedroom was frayed at the edges. The bathroom door was a sliding glass door which got stuck every time if you fully closed it. Once you spot one, the other little flaws become more obvious. In addition, our bedroom was located directly opposite the cleaning/linen room, the door to which was open for the duration of our stay. The room itself was clean and comfortable. Although it was facing the front of the building, which is on a main road. It would benefit from sound proofing. That said, the view across the park was really nice. The location is about 10-15 minutes walk to the city centre, and you can benefit from walking through the park part of the way. Overall, it was a nice stay. All the staff were very friendly and helpful. Check in was easy and swift. I wouldn't class this as an exceptional stay though."

"Ibis Cambridge iw so convenient to the train. Right next door. The staff met us kindly and took our bags until checkin so we could go explore. Our room was clean and quiet and quiet comfortable."

"Room was dated. Curtains off hooks, dirty marks on carpet and window ledges dirty/ dusty. Most disappointing was the condition of the bed. Both my husband and I are a small build and lightweight and could feel the springs in the mattress. Also the bed was like sleeping on a trampoline if either one of us moved. The heating in the bathroom was permanently on so we had to sleep with the window door open . The Roman blind was also difficult to put down so gave up. Staff at reception were acceptable but not overly helpful or friendly. A functional stay but would not return to this hotel. Not value for money. "

"Excellent breakfast and lots of choice. "