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Reviews of Hôtel Village Montana by Les Etincelles

4 out of 5
Hôtel Village Montana by Les Etincelles
Les Almes, Tignes, Savoie

Reviews

9.4

Exceptional

Rating 10 - Excellent. 56 out of 83 reviews" "
Rating 8 - Good. 23 out of 83 reviews" "
Rating 6 - Okay. 3 out of 83 reviews" "
Rating 4 - Poor. 0 out of 83 reviews" "
Rating 2 - Terrible. 1 out of 83 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very warm and welcoming staff, excellent breakfast everyday, nice rooms with outstanding views, walking distance to Tignes lake (but the incline can be challenging for some people). We had diner one night there and the food was delicious. Overall, we had an excellent experience there and would certainly be happy to return.
Stayed 7 nights in Jul 2023
Response from La réception on 28 Aug 2023
Dear Guest,We are glad you enjoyed your stay in our hotel.Thank you for your feedback.We will be happy to welcome you again!Kind regards,

6/10 Okay

Justin

Travelled with family
Liked: Cleanliness, room comfort
Underperforming and decreasing quality
Staff were abrupt and dismissive at times. No internet WiFi available the entire week, similarly international TV channels. Pool was cold when we arrived. Food has gone down in quality - and quantity since my last visit. Breakfast is very average with fried eggs which “bounce!”. For a hotel with a high price point, I’m not sure it his the mark is should do.
Stayed 7 nights in Apr 2023

6/10 Okay

sarah

Travelled with family
Liked: Cleanliness
Our fourth stay in the hotel Montana but unfortunately we were left disappointed this time. The main issue was the evening dinner which was just ok at best but some dishes were poor/inedible. In previous years it has always been lovely. The hotel was completely full and the bar / waiting staff were clearly under pressure. This manifested in poor service. Some of the seasonal staff spoke neither French nor English so communication problems arose due to this. We didn’t use the spa this time as it was often full of children but it did look a little tired and in need of an update. Overall we were left feeling that the Montana had lost its magic.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, perfect spot
Clean, warm and with an excellent service
Stayed 1 night in Dec 2022

10/10 Excellent

Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Отличный отель, удобное расположение, великолепные ужины. Завтрак мог быть поразнообразнее.
Stayed 7 nights in Feb 2020

8/10 Good

Markiyan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food is overpriced. Hotel is slightly tired. Kids friendly but not ideal if you are after "kids free" time. Overall 4 out of 5.

8/10 Good

Thomas, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the spa and outdoor pool
The Montana is a large complex near the Palafour/Chaudannes lifts. The location is ideal for skiing. The hotel is well designed, with underground parking, direct access to the slopes from the skiroom and large social area/common space. The spa and outdoor pool are a particular highlight. The staff were extremely friendly and welcoming. The decor is becoming a little dated but is still in excellent condition.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The wi-fi speed was rather slow.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel if a bit cramped
Room on 2 levels, small sofa and TV below and main bedroom and en suite above. Room had its own sauna but was in the low eaves of the roof and we kept having to duck. only room for 1 bedside table. No fridge or minibar. Great variety for breakfast but the hot food was rarely hot despite being on bain maries so as a result the fried eggs etc were all congealed. Dinner menu superb and the food prepared and presented excellently.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel we planned to stay one night but ended up staying for two!

10/10 Excellent

Melanie, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to escape the heatwave!
We had a fantastic 3 night stay in the middle of summer, with temperatures higher than average for this time of year. Our room was therefore quite warm, but cooled by opening the balcony doors. Our room was huge for 2 people but could see how room could be tight when there are kids in the bunk beds too. Hotel staff are very friendly and helpful and explained to us how to make the most of all the facilities available in summer. Large range for breakfast and also a god selection for dinner. We made use of the pool and the bar area for pre dinner cocktails. It would look magical here in the snow but was also a great place to stay in summer - mountain bikes, hiking and activities on the lake.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Easter weekend ski trip!
Staff was very accommodating and food with the half board option was top notch.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go to the Spa
I was staying in Tignes to visit my son who currently lives here. We had a great days skiing so when I got back to the hotel I went for a swim. Everyone wears the hotel robes to the pool and I had left my room key in the pocket. Sometime helped themselves to my gown and when I realised I asked for the spa manager to ask reception to send another key up and ran back to my room just wearing a towel just in case anyone had broken in. They left for nearly an hour standing outside my room in a wet towel and when they did bring a key they didn't apoligise and argued the point about everything. Don't use the spa and don't expect service or any kind of courtesy. The place is a 1970s dump.

10/10 Excellent

keira, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic in all ways
Fantastic in every way

10/10 Excellent

steve, dorset, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place would return any day splendid food nothing too much trouble for all staff

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good service
I have only positives to say. Friendly staff, located directly on the slope, cozy room, bar area with fireplaces. Everything with a nice wooden rustic feel to it.

10/10 Excellent

Tim, UK

Liked: Cleanliness, staff & service
Very friendly service from staff
Very enjoyable because the staff were so friendly particularly in the restaurant. The rooms were cleaned and prepared each day. The hotel has an outdoor and indoor pool and a spa and games room. This is our fourth stay. The hotel is relatively expensive but is good value and the food is very good.

8/10 Good

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super séjour à Tignes
Accueil sympathique et très joli hôtel. Ski aux pieds en hiver, c’était génial. Par contre, isolation au spa et courant d’air dans mes ascenseurs et dans la salle à manger pas top.
Stayed 3 nights in Jan 2024

6/10 Okay

romuald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Décevant
Séjour très décevant Personnel qui ne dit pas bonjour Serviettes manquantes au spa. Spa qui ferme à 19h30 Réservation dîner catastrophique Point positif : qualité du restaurant même si parfois nourriture sèche Une expérience décevante alors que nous venions depuis de nombreuses années
Stayed 5 nights in Jan 2024

10/10 Excellent

Andre

Stayed 1 night in Dec 2023

8/10 Good

caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bel établissement et bien situé, personnel très agréable. Boissons disponibles pour le goûter très appréciable. Spa un peu trop petit par rapport à la capacité de l hôtel. Très difficile d avoir une place dans le jacuzzi qui ne peut accueillir que 3 adultes max. Idem pour les transats qui ne sont pas assez nombreux.
Stayed 5 nights in Aug 2023
Response from La réception on 28 Aug 2023
Cher client, Nous vous remercions pour votre retour d'expérience. Nous prenons en compte votre expérience dans notre spa afin d'améliorer l'accueil.A bientôt dans notre hôtel ! Cordialement, La réception

8/10 Good

Stefania

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Raphael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent holiday, friendly staff
Stayed 6 nights in Jul 2023
Response from La réception on 28 Aug 2023
Dear Guest,Thank you for your review, we hope to welcome you again .Best regards,

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Toujours parfait comme d'habitude
Stayed 1 night in Jul 2023
Response from La réception on 28 Aug 2023
Cher client,Nous sommes ravis de voir que vous avez passé un bon séjour.Nous vous remercions pour votre avis positif.Au plaisir de vous accueillir à nouveau!

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel avec un personnel très accueillant et sympathique !!! Très propre !! En revanche le spa qu’un n’en a que le nom était très très très décevant !! La sauna bcp trop chaud le hammam bcp trop froid et le jacuzzi presque inexistant !! Dommage sans cela le séjour aurait été parfait
Stayed 3 nights in Jul 2023
Response from La réception on 28 Aug 2023
Cher client,Nous somme désolé d'apprendre que notre spa ne vous ai pas plus. La température de notre sauna étant réglé à 80c et 50c pour le hammam conformément aux températures habituelles.Au plaisir de vous accueillir à nouveau!Cordialement,

10/10 Excellent

Stéphane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On a passé un super séjour ! Très bon accueil et tout le personnel est véritablement sympathique, j'ai rarement vu ça. C'est vraiment un bel endroit, au pied des montagnes.
Stayed 3 nights in Jul 2023
Response from La réception on 28 Aug 2023
Cher client,Nous sommes ravis de vous lire et vous remercions pour votre commentaire très positif.Cordialement,

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
To rate that high, something unexpected has to be. It was the Staff & the Management. Staff extremely friendly and helpful without being too close. Personal welcome of the manager at dinner for a just stop over guest - one night. Enough staff at dinner and excellent trained. Drinks on normal price level.
Stayed 1 night in Jul 2023
Response from La réception on 28 Aug 2023
Dear Guest,Thank you so much for your nice review.We were really happy to welcome you in our hotel and hope to see you again!Best regards,

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

10/10 Excellent

Julie

Stayed 1 night in Aug 2022

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Très bel hôtel ; personnel très agréable et attentif. Tout était parfait !
Stayed 1 night in Jun 2022

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in sehr guter Lage. Das Personal ist sehr freundlich. Frühstück und Abendessen waren sehr gut. Das Aussenschwimmbad ist etwas in die Jahre gekommen. Das Hotel ist zu empfehlen.
Stayed 7 nights in Apr 2022

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Carine

Travelled with family
Liked: Cleanliness, staff & service
Quelques améliorations et ça serait super
Hôtel sympathique, bonne cuisine, surtout le soir avec un buffet de fromages et de desserts, les petits déjeuners très bien également mais trop de monde partout, pas de sens de circulation avec le Covid. En revanche pour un 4 étoiles il y a des choses à revoir : du moisi sur les joints de la piscine et la peinture qui se décolle, literie avec matelas trop dur, pas de coffre fort ni de bouteille d’eau dans la chambre,... Dommage car cet établissement a vraiment beaucoup de charme.
Stayed 1 night in Aug 2020

10/10 Excellent

philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Hervé, Saint Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le séjour s’est très bien passé. Hôtel accueillant et chaleureux. Personnels très aimables .
Stayed 5 nights in Jul 2020

10/10 Excellent

coralie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Etablissement très agréable, ambiance chaleureuse, personnel aux petits soins, et restaurant délicieux.
Stayed 7 nights in Feb 2020

10/10 Excellent

Mehdi, Grenoble

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnifique vu de la chambre piscine et montagne , Personnel à l’écoute et très sympathique , Hôtel très propre , Le petit déjeuner au top , Très bien situé on reviendras !
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Joli hotel avec piscine extérieure et spa. Formule 1/2 pension avec entree, plat, buffet fromages et buffet desserts. Qualitatif et bon marché. Très bon accueil, personnel toujours souriant, aimable et serviable. A 5 minutes à pieds du centre. Je recommande cet établissement pour un séjour à Tignes.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel eccellente, unica pecca l’assenza del frigo in camera
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Au top !!! Hôtel très agréable et personnel très accueillant !!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Personal, Ausstattung und Einrichtung, Service, Küche
Stayed 5 nights in Apr 2019