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Heeton Concept Hotel City Centre Liverpool

3.0 star property
Comfortable hotel, a quick walk to Royal Albert Dock
VIP Access

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Reception
Exterior
Desk, free WiFi, bed sheets
Interior
Superior Quadruple Room | Bathroom

Reviews

8.2

Very good

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Laundry
    LaundryLaundry
  • Free WiFi
    Free WiFiFree WiFi
  • Restaurant
    RestaurantRestaurant
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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room

Superior Quadruple Room

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

Highlights

Connecting rooms available
Flat-screen TV
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Desk
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
James Street, Liverpool, England, L2 7PQ

What's nearby

  • Cavern Club - 5 min walk
  • Liverpool Pier Head Ferry Terminal - 6 min walk
  • Royal Albert Dock - 6 min walk
  • Liverpool ONE - 7 min walk
  • The Beatles Story Museum - 10 min walk

Getting around

  • James Street Station - 1 min walk
  • Liverpool (LPL-John Lennon) - 27 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪The Captain Alexander - ‬3 min walk
  • ‪Brasco Lounge - ‬4 min walk
  • ‪Bacaro - ‬2 min walk
  • ‪San Carlo - ‬3 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Hotel near Cavern Club
Located close to Liverpool Town Hall and Port of Liverpool Building, Heeton Concept Hotel City Centre Liverpool provides dry cleaning/laundry services, a bar and a restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Express check-out, express check-in and a lift
  • Tour/ticket information, multilingual staff and luggage storage
  • A 24-hour front desk and a vending machine
  • Guest reviews say great things about the helpful staff and location
Room features
All 154 rooms include amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, limited housekeeping and desks

Languages

English, Estonian, French, Greek, Hindi, Hungarian, Italian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 18 per day); discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • One-time housekeeping
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet (66 centimetre high)
  • Lift (89 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: GBP 18 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Is Heeton Concept Hotel City Centre Liverpool pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Heeton Concept Hotel City Centre Liverpool?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel City Centre Liverpool on 19 Aug 2024 start from €60.44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Heeton Concept Hotel City Centre Liverpool?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of GBP 20 (subject to availability).

What time is check-out at Heeton Concept Hotel City Centre Liverpool?

Checkout is at 11 AM. Late checkout is available for GBP 20 (subject to availability).

Where is Heeton Concept Hotel City Centre Liverpool located?

Located in Liverpool City Centre, this hotel is within a 5-minute walk of Port of Liverpool Building, Museum of Liverpool and Liverpool Town Hall. Cavern Club and Cunard Building are also within 10 minutes. James Street Station is only a 2-minute walk and Moorfields Station is 8 minutes.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 411 out of 1001 reviews" "
Rating 8 - Good. 380 out of 1001 reviews" "
Rating 6 - Okay. 138 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 38 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Juli

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was a hot day/night, and when we checked into this hotel we were told the A/C was broken and 2 big floor fans were placed in the room, which made it very awkward for 3 people to move around the room. Our room was on the 5th floor which is one of their higher floors, and heat rises... The windows do not open and our room was a sweatbox all night... blowing hot air around. By the look of the HVAC construction work that was going on, they knew days in advance that their system was being replaced /repaired and failed to tell us beforehand (so we could cancel and make other arrangements... or at least make our own decision to stay or not). (That said... IF the A/C had been working, it was a relatively modern, good, clean place conveniently located.)
Stayed 1 night in Jun 2024

6/10 Okay

Graham

Liked: Cleanliness, staff & service
Stayed here for two nights and was given an assessable room with a wet room. I hadn’t ordered one or need one and did tell the staff but they said it was available so I had it allocated. Room was fine and large. Wet room was ok but of course a lower wash hand basin with no plug was the downside. My room 501 was adjacent to the lift and I could hear that going up and down all night. Air conditioning did not work and windows could not be opened. Room cleaning was every three days or at end of occupation do my room didn’t get cleaned. Kettle was too large to go under the bathroom tap so had to fill my mug up and fill It that way. However the room charges were very reasonable and staff were very nice. Shame restaurant seems to be open in the evening only and only order to be taken away. Shame there was no breakfast option though loads of local places to eat, Great location s few minutes walk to the Albert docks and 15 from Lime Street. James Street Station is literally next door to the hotel
Stayed 2 nights in Jun 2024

2/10 Terrible

Elliot

Disliked: Cleanliness, staff & service, property conditions & facilities
Low quality in every way. Bugs in bed. Toilet didn’t flush well. Shower open and uncomfortable. 1/10.
Stayed 2 nights in Jun 2024

6/10 Okay

Stephen

Stayed 1 night in Jun 2024

4/10 Poor

Oliver

Travelled with partner
Disliked: Cleanliness, amenities
Booked the last room available which was a mobility room. The room itself was nice, but the bathroom had mould & fixtures were falling off the walls. The soap dispenser did also not work which wasn’t ideal. The hotel also had no A/C when staying which meant we had to use a fan, but even that didn’t help with the heat. I do feel like the hotel should have warned us prior to booking!
Stayed 1 night in Jun 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
good staff and nice room
Stayed 1 night in May 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and we really enjoyed our stay.
Stayed 1 night in Apr 2024

6/10 Okay

Pip

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed one night , Given room by reception , Went our room and was given the disabled room , , To be honest the hotel should ask first , are you happy with this room or do you want another room , Inside room the toilet and basins was to disability, The shower toiletries was all watered down which not good sign , The beds was lovely and great location, Would i stay there again no
Stayed 1 night in Mar 2024

6/10 Okay

Leigh, Bridgenorth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Parking was far away and was not aware that in order to get a parking discount you have to book the parking in advance.
Stayed 1 night in Mar 2024

8/10 Good

PHILLIP

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very good! Room perfectly adequate! I’d stay there again!
Stayed 4 nights in Feb 2024

4/10 Poor

OMAR

Business traveller
No hot water for my shower, the shower rail was broken room 501 and the shower head would not stay in one position.
Stayed 1 night in Feb 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second Time
Second time staying here. Lovely clean room, comfy bed. Very friendly staff. Handy for all sightseeing.
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very good location. The hotel and rooms were spotless. Rooms were ok, good size.

8/10 Good

Shakir

Stayed 1 night in Feb 2024

6/10 Okay

Aine

Travelled with family
Payment on arrival is a joke. No breakfast or dining area to relax. Hotel full of foreign nationals. Only plus is hotel is near shopping centre
Stayed 2 nights in Jan 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Jose

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, parking nearby, spacious room, kettle on room, free wifi. Only complaint is that there was a huge was of hair left in the shower upon check in.
Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Not the first or last time i’ll be staying here.. ideal location
Stayed 1 night in Dec 2023

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel. The room was very clean, especially the bathroom. It's very convenient too. It's very close to the town centre and pier area. We used Q Parking in Liverpool One was 5 minutes walk away from the hotel. Hotel very pleasant. It next door to James Street railway station if you dont want to use your car.
Stayed 1 night in Dec 2023

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a problem with the heating, however, this was raised by the team and was sorted very quickly with a heater given
Stayed 1 night in Dec 2023

4/10 Poor

Salar

Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 nights at the Hotel, couldn't fault it. Staff excellent and very helpful . Room a good size and very clean. Our only quibble they don't do breakfast but on the plus side there is a Weatherspoons just over the road.
Stayed 2 nights in Nov 2023