Tokigawa Hotels

"The lake and mountain views were worth the price alone. The Ryokan itself is very beautiful and traditional, the tatami and sliding paper doors made it feel like we had gone back in time. The onsen is nice and note that it is for separate male and female, so if you want to share the experience with family or partner you may not be able to. The restaurant was great with good service and meal options. The staff were so attentive and looked after us well. Small criticism was the room had a few stains on cupboards and floors, and the shower hose had a small hole which leaked onto the floor when showering. Overall a good experience and would recommend."

"A compact but very comfortable room, with high standards of accommodation, extremely clean and pleasant! Very convenient location near the train station and a large selection of restaurants, and close to the Crea Mall shopping street, which leads straight to the historic Koedo district. Wonderful!"

"All hotel staff are very professional. I couldn't imagine this level of high standard for everything at this cost. Very satisfied."

"Breakfast was nice. Room was clean. Near the station too."

"Great spot and staff!"

"Not good communication "

"Friendly staff. Clean rooms. Close to amenities. "

"Stay"

"Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay."