6/10 Okay
Ajene R.
7 Jun 2025
Liked: Check-in, communication, location, listing accuracy
Disliked: Cleanliness
**Overall:** Kind host and great location, but a stressful checkout and a few cleanliness/maintenance gaps meant we couldn’t give 5 stars.**Pros*** Booking mix-up fixed and extra nights refunded—even though it was a “non-refundable” stay. We were SO GRATEFUL and excited for our stay!* Early check-in granted so our toddler and infant could settle comfortably from prior destination.* Secure building with grocery store, full kitchen, washer/dryer, comfy beds (low guest bed ideal for kids).* Steps from CN Tower, Aquarium, and Scotiabank Arena—loved catching the hockey crowd outside.**Cons*** Host barged in exactly at checkout, watched his watch, told us 15 minutes more was “too long” when all our bags were packed near the door already, then waited in a closet by the door while our children cried because he terrified them by coming into the space suddenly as a stranger—turned a good stay into a stressful exit.* Check-in details vague; condo complex name and clearer key directions would help.* Floors hadn’t been thoroughly cleaned; our kids kept picking up other people’s hair.* Washer/dryer are tiny and slow—important to know for family loads.* Cool neon light in guest room unusable (missing power cord).
Ajene R.
Stayed 2 nights in May 2025