Daily cooked-to-order breakfast for a fee

Reviews of The Beachcomber Hotel & Resort, Ascend Hotel Collection

3 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 205 reviews" "
Rating 8 - Good. 44 out of 205 reviews" "
Rating 6 - Okay. 15 out of 205 reviews" "
Rating 4 - Poor. 4 out of 205 reviews" "
Rating 2 - Terrible. 2 out of 205 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haydn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed it, staff were awesome and attention to details was notice. More pram acces out the playground would be nice but overall will be back soon
Stayed 1 night in Mar 2024
Response from Reception Supervisor on 20 Mar 2024
Hi Haydn,Thank you for your feedback on your recent stay at our hotel and resort!We are delighted to hear that you had a great experience and appreciated the excellent service provided by our staff. We will definitely take your suggestion for more pram access into consideration to enhance the overall guest experience. We look forward to welcoming you back soon!Warm regards,The Beachcomber Hotel Team

8/10 Good

renai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at the beachcomber. Beautiful facilities, clean spacious rooms. Lovely breakfast, pub and pool area. Just some minor things aircon is very noisy in the room. Robes in the rooms would be a nice touch. Also the bar at the pool area isn't always open so you have to go upstairs to order food and drinks. Music at the pool area would be nice all day everyday at the pool. Would definitely recommend a stay here for a weekend away.
Stayed 2 nights in Feb 2024
Response from Reception Supervisor on 29 Feb 2024
Hi Renai,Thank you for providing feedback on your second stay at Beachcomber. We are glad to hear that you enjoyed our beautiful facilities, clean and spacious rooms, as well as our lovely breakfast, pub, and pool area. Robes are currently only available in our Deluxe room types, and the pool music is usually always on unless requested otherwise. We will take note of your suggestions for improvements, such as addressing the noisy air conditioning, providing robes in the rooms, and keeping the pool bar open consistently.We appreciate your recommendation and hope to welcome you back for another weekend getaway in the future.Warm regards,The Beachcomber Hotel Team

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was too soft
Stayed 2 nights in Feb 2024
Response from Reception Supervisor on 29 Feb 2024
Hi James,Thank you for your feedback on our hotel and resort. We appreciate your positive rating but we are sorry to hear that the bed was too soft for your liking. We will definitely take this into consideration and look into ways to improve the comfort of our beds for all our guests in the future. We hope you will give us another opportunity to exceed your expectations on your next visit.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Karen

Stayed 1 night in Feb 2024
Response from Reception Supervisor on 20 Mar 2024
Hi Karen,We are thrilled to hear that you had an excellent experience at our hotel and resort. We appreciate your positive feedback and hope to welcome you back for another memorable stay in the future. Thank you for choosing to stay with us!Warm regards,The Beachcomber Hotel Team

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Great stay clean, tidy however the pool bar was closed the entire time.
Stayed 3 nights in Jan 2024
Response from Reception Supervisor on 31 Jan 2024
Hi Richard,Thank you for your review and feedback. We are glad to hear that you had a great stay and that our hotel and resort were clean and tidy. Unfortunately, during our quieter times we are unable to keep the pool bar open, however, we you are still more than welcome to order from the Main Bar and our friendly staff can bring your order down to you. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Reception Supervisor on 31 Jan 2024
Hi Steven,Thank you so much for your rating of 10/10 for our hotel and resort. We are thrilled to hear that you had such a wonderful experience with us. We strive to provide exceptional service and create unforgettable memories for our guests, and it is always gratifying to receive positive feedback. It was our pleasure to have you as our guest, and we hope to welcome you back again in the near future.Warm regards,The Beachcomber Hotel Team

8/10 Good

Patricia

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Jan 2024
Response from Reception Supervisor on 26 Jan 2024
Hi Patricia,We appreciate your positive feedback and are glad that you enjoyed your stay at our hotel and resort. We value your opinion and will continue to strive to provide exceptional service to all our guests.We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Reception Supervisor on 16 Jan 2024
Hi Carole,Thank you so much for your wonderful 5/5 review of our hotel and resort! We greatly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We hope to welcome you back again in the future!Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Jayden

Stayed 3 nights in Jan 2024
Response from Reception Supervisor on 5 Feb 2024
Hi Jayden,We are thrilled to hear that your experience at our hotel and resort was exceptional. We always strive to provide top-notch service and amenities for our guests, and we appreciate your positive feedback. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Qian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Reception Supervisor on 16 Jan 2024
Hi Qian,Thank you so much for your incredible 5/5 review of our hotel and resort! We are thrilled to hear that you had such a fantastic experience during your stay. Our team works hard to ensure that each guest has a memorable and enjoyable time, and your feedback is truly appreciated. We hope to welcome you back again in the future!Warm regards,The Beachcomber Hotel Team

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go with family very friendly staff and the buffet breakfast was amazing
Stayed 2 nights in Dec 2023
Response from Reception Supervisor on 7 Jan 2024
Hi George,We greatly appreciate your positive feedback on our hotel and resort. Our team takes pride in providing a family-friendly atmosphere and excellent service. We are delighted to hear that you enjoyed our buffet breakfast. Thank you for choosing our property, and we hope to welcome you and your family back again soon.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms & pool area
Stayed 2 nights in Dec 2023
Response from Reception Supervisor on 7 Jan 2024
Hi Tanya,We are delighted to hear that you enjoyed your stay at our hotel and resort! It is always our goal to provide our guests with comfortable and pleasant accommodations. We take great pride in our well-maintained rooms and pool area. We hope to welcome you back in the future for another enjoyable experience.Warm regards,The Beachcomber Hotel Team

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
From the moment we arrived we loved this place. The pool, the room (wish we had a better view, you get what you pay for) the Breakfast, the walk to the Pub all so convenient.
Stayed 3 nights in Dec 2023
Response from Gemma on 3 Jan 2024
Hi Michael, Thank you for staying at The Beachcomber Hotel and Resort. We appreciate you finding the time to leave this review. We look forward to accommodating you in the future! Kind Regards, The Beachcomber Hotel and Resort Team.

8/10 Good

Phung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Phung,Thank you for taking the time to review our hotel and resort. We appreciate your positive feedback and are glad to hear that you had a pleasant experience overall. We are constantly striving to improve, and we value your comments as they help us enhance our services even further. We hope to have the opportunity to welcome you back in the future.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Joanne

Travelled with family and small children
Liked: Amenities
Great facilities.
Stayed 2 nights in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Joanne,We are delighted that you enjoyed our hotel and resort's facilities. It is our aim to provide our guests with the best possible experience, and we are happy to hear that our facilities met your expectations. We appreciate your feedback and hope to welcome you back in the future.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing. Lovely staff. Clean. All you need for the perfect holiday!
Stayed 3 nights in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Laura,Thank you for taking the time to write a review of our hotel and resort. We are delighted to hear that you enjoyed the amazing view, encountered lovely staff, and found everything clean and suitable for a perfect holiday. We appreciate your feedback and hope to welcome you back in the future.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

ka lai Garnet

Stayed 1 night in Dec 2023
Response from Reception Supervisor on 31 Dec 2023
Hi Ka Lai,Thank you for your positive 5/5 review of our hotel and resort. We are delighted to know that you enjoyed your stay with us and found our facilities and services exemplary. It is our utmost priority to provide a memorable experience for our guests, and your feedback serves as an encouragement for our team. We look forward to welcoming you back in the future for another outstanding stay.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Janice, Georgetown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left a bag with our passports and the staff we very prompt in getting hold of us to return it. We really appreciated their efforts, thanks
Stayed 3 nights in Dec 2023
Response from Reception Supervisor on 27 Dec 2023
Hi Janice,Thank you for sharing your feedback about our hotel and resort!We are delighted to hear that our staff promptly contacted you to return your lost bag containing passports. It is our utmost priority to provide excellent service and ensure the safety and satisfaction of our guests. We appreciate your kind words and hope to welcome you back soon.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Naomi

Stayed 1 night in Dec 2023
Response from Reception Supervisor on 20 Dec 2023
Hi Naomi,Thank you for taking the time to leave a 5/5 review of our hotel and resort! We are delighted to hear that you had such a great experience with us. We strive to provide exceptional service and amenities for our guests, and we are thrilled that we were able to exceed your expectations. We hope to welcome you back again soon!Warm regards,The Beachcomber Hotel Team

8/10 Good

Gladys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Booked for a relaxing weekend as a couple. Just be aware that the water view rooms look over the pool and the noise from the pool carries allot so it’s hard to relax on your balcony and enjoy some serenity. There’s often lots of people around the pool from open to close. Lovely rooms & wonderful dining options. Also highly recommend the Chinese across the road.
Response from Reception Supervisor on 20 Dec 2023
Hi Gladys,Thank you for your feedback. We appreciate your compliments on our rooms and dining options. We apologise for any inconvenience caused by the noise from the pool and will take this into consideration for future improvements. We look forward to welcoming you back in the future.Warm regards,The Beachcomber Hotel Team

8/10 Good

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, nice and clean. However parking was a big let down as had to park on the street some distance away. Not staying guests were using car park to use the bar & bistro which is open to public.
Stayed 1 night in Dec 2023
Response from Reception Supervisor on 13 Dec 2023
Hi Tony,Thank you for your feedback. We appreciate your positive comments about the comfortable bed and the cleanliness of our hotel. We apologise for any inconvenience caused by the parking situation. We are actively working on finding a solution to ensure that our staying guests have access to convenient parking.We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort with everything in one location no need to leave the resort to do anything
Stayed 1 night in Nov 2023
Response from Reception Supervisor on 29 Nov 2023
Hi Peter,Thank you very much for your positive feedback regarding you stay at The Beachcomber!We appreciate your compliments about our cleanliness as our housekeeping and maintenance team work consistently to ensure everything is perfect for our guests to enjoy.We look forward to welcoming you back for another fantastic stay!The Beachcomber Hotel Team

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the rooms over the pool and the bay was lovely.
Stayed 2 nights in Nov 2023
Response from Gemma on 26 Nov 2023
Hi Michelle, Thank you for finding the time to leave a review. We are happy to hear you are enjoyed the beautiful view! Hope to see you again soon! Kind Regards, The Beachcomber Hotel and Resort Team.

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing not to like. Staff were incredibly helpful and charming. Rooms very clean and comfortable, including bed. Ate at the pub several nights and food always very good. Pool area kept clean and tidy. Best short stay for a very long time.
Stayed 3 nights in Nov 2023
Response from Reception Supervisor on 24 Nov 2023
Hi Vicki,Thank you for taking the time to share your positive experience at our hotel! We are delighted to hear that you enjoyed your stay and found our staff incredibly helpful and charming. It is also wonderful to know that you found the rooms clean and comfortable, and that the food at the pub was consistently good. We are dedicated to maintaining a clean and tidy pool area for our guests to enjoy. We appreciate your kind words and look forward to welcoming you back on your next visit.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Anastasios

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception Supervisor on 18 Nov 2023
Hi Anastasios,Thank you so much for taking the time to leave us a stunning 10/10 review!Our entire Team consistently strive to provide the best possible service, so we are glad to see that our efforts have not been for naught.We look forward to welcoming you back for another fantastic stay!Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Clare

Liked: Cleanliness, property conditions & facilities
So convenient and comfortable - c oh me only recommend a QR code for ordering food and drinks by the pool.
Stayed 2 nights in Nov 2023
Response from Reception Supervisor on 17 Nov 2023
Hi Clare,Thank you so much for taking the time to leave us a stunning 5/5 review!We appreciate your feedback and will take your suggestions into consideration.We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

8/10 Good

Darnley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a nice Property, however Parking is a big issue as there is no dedicated parking for Hotel Customers.
Stayed 2 nights in Nov 2023
Response from Reception Supervisor on 17 Nov 2023
Hi Darnley,Thank you for taking the time to leave us a great review!We very much appreciate your compliments regarding our property, however, we acknowledge your feedback regarding parking. I hope it pleases you to hear that we do have future plans to install a boom gate so that only Hotel Guests will be able to take advantage of our onsite parking.We hope to have the opportunity to welcome you back soon.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Nahrain

Travelled with family
Stayed 2 nights in Nov 2023
Response from Reception Supervisor on 12 Nov 2023
Hi Nahrain,Thank you for taking the time to leave us a glowing 10/10 review!We are glad to hear that you had a wonderful experience with us and found no faults - we sincerely look forward to welcoming you back for another fantastic stay.Warm regards,The Beachcomber Hotel Team

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a 1 night stop over.
Great Stop over Hotel. Great bathroom shower, comfortable bed. Vast and different sections around resort ... beautiful surroundings. Selection of drink cocktails too small, very average pizza quality.
Stayed 1 night in Nov 2023
Response from Reception Supervisor on 11 Nov 2023
Hi Peter,Thank you for your review of our hotel and resort!We are glad to hear that you enjoyed the great bathroom shower and comfortable bed. Our resort offers vast and different sections that are surrounded by beautiful surroundings. However, we apologise for the limited selection of drink cocktails and quality of our pizza. We appreciate your feedback and will work on improving these aspects for future guests. Thank you for staying with us.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay when I come to the coast. Friendly staff and beautiful ammenities
Stayed 2 nights in Nov 2023
Response from Reception Supervisor on 10 Nov 2023
Hi Susanne,Thank you so much for your glowing review of our hotel and resort!Our team works hard to ensure that each guest has a comfortable and enjoyable experience. We are also thrilled that you found our amenities to be beautiful. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Colin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Again
Friendly and accommodating reception and staff, great facilities.
Stayed 1 night in Oct 2023
Response from Reception Supervisor on 31 Oct 2023
Hi Colin,We appreciate your positive review of our hotel and resort!It is great to know that our reception and staff were friendly and accommodating during your stay, and that you enjoyed our facilities. We strive to provide excellent service and amenities to all of our guests and hope to welcome you back again soon. Thank you for choosing our hotel and sharing your experience with us.Warm regards,The Beachcomber Hotel Team

6/10 Okay

Kathryn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Aircon loud, curtains did not close, bar fridge not clean, shower flooded.
Stayed 2 nights in Oct 2023
Response from Reception Staff on 31 Oct 2023
Hi Kathryn,Thank you for taking the time to leave us a review.We apologise for the inconvenience caused by the loud aircon, curtains not closing, unclean bar fridge, and shower flooding. We will work to improve our services to ensure that all guests have a comfortable and enjoyable stay with us. Thank you for bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2023
Response from Reception Supervisor on 28 Oct 2023
Hi Suzanne,Thank you so much for your glowing 10/10 review! We are glad to see you found no fault during you stay here with us, and we sincerely look forward to welcoming you back for another fantastic stay.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was difficult to find a nook where you could here your friends conversation. Some clients of the the Beachcomber got more noisy as their meal progressed. Haven't got a solution for you!
Stayed 1 night in Oct 2023
Response from Reception on 23 Oct 2023
Hi Geoffrey,Thank you for taking the time to leave us a stunning 5/5 review!We are sorry to hear that our Venue is more on the noisy side, I will pass your feedback to Management so we can look at expanding our dining areas to accommodate guests who prefer a quieter setting.Thank you for choosing us, and we look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

4/10 Poor

Nikki

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023
Response from Reception on 23 Oct 2023
Hi Nikki,Thank you for taking the time to leave us a review.We are sorry to hear that your stay was not exceptional. We hope to have the chance to welcome you back and improve your expectations.Warm regards,The Beachcomber Hotel Team

8/10 Good

Aroune

Liked: Cleanliness, staff & service
Room was neat and tidy, only problem was that the air conditioner made a lot of noise. Even when it was on low setting, at nights it had to be turned off. Apart from that everything was great. Will need a bigger room next time with though
Stayed 3 nights in Oct 2023
Response from Reception Team on 14 Oct 2023
Hi Aroune,Thank you for taking the time to leave us a review!We are glad to hear that you enjoyed your stay overall, although, I apologise for the noisy aircon. I will pass this to our maintenance team to rectify this issue as soon as possible. Regarding larger rooms, I encourage you to book our Deluxe room types as these are much more spacious!We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families Pool, kids playground Very clean
Stayed 1 night in Oct 2023
Response from Gemma on 5 Oct 2023
Hi Daria, Thank you for visiting The Beachcomber Hotel and Resort and leaving us such a positive review! We look forward to hosting you again in the future. Kind Regards, The Beachcomber Hotel and Resort Team

10/10 Excellent

Sonya

Stayed 1 night in Sep 2023
Response from Reception Team on 14 Oct 2023
Hi Sonya,Thank you so much for taking the time to leave us a stunning 5/5 review!We are glad you enjoyed your stay and we look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Reception on 21 Sept 2023
Hi Mark,We appreciate you taking the time to leave us a glowing 10/10 review!We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Marilyn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located clean property with lake views and restaurant and bistro on site. Particularly enjoyed breakfast and dinner overlooking the lake, conveniently within the same property. Staff were very friendly - will stay again.
Stayed 3 nights in Sep 2023
Response from Reception Staff on 12 Sept 2023
Hi Marilyn,Thank you for your 5/5 review!We are glad that you enjoyed our stunning views over the lake. The Chefs' and our Staff give their thanks for your kind compliments.We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and beautiful resort.
Stayed 1 night in Sep 2023
Response from Reception Team on 12 Sept 2023
Hi Jackie,Thank you so much for taking the time to leave us a glowing 5/5 review!We are glad to know that you enjoyed your stay entirely and that our staff were able to provide excellent service.We look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the facilities attached to accomdation, including stunning pool area. Great dining options as well.
Stayed 2 nights in Sep 2023
Response from Reception Staff on 8 Sept 2023
Hi Kate,Thank you so much for taking the time to leave us a glowing 5/5 review!We are glad to hear that you were able to make the most of all our available facilities and amenities. We sincerely appreciate your compliments and look forward to welcoming you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Hannele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and setting. Excellent, friendly staff and service.
Stayed 1 night in Aug 2023
Response from Hotel Team on 23 Aug 2023
Hi Hannele,We appreciate you taking the time to share your review of our hotel and resort!It is wonderful to hear that you enjoyed the pool and setting. We are also pleased to hear that our staff provided excellent and friendly service during your stay. Thank you again for your feedback, and we hope to welcome you back soon.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Matt

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean and comfortable bed
Stayed 2 nights in Aug 2023
Response from Hotel Team on 23 Aug 2023
Hi Matt,Thank you for leaving a 5/5 review for your stay with us at The Beachcomber!We are glad to hear that you found our facilities to be clean and the beds comfortable.We hope to welcome you back.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay. Great ammenities and wonderful friendly staff
Stayed 1 night in Aug 2023
Response from Hotel Team on 23 Aug 2023
Hi Susanne,We appreciate your positive review of our hotel and resort! Our team takes pride in providing great amenities and friendly service to enhance our guests' stay. We hope to have the opportunity to welcome you back soon.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Chloe

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, quiet and comfortable rooms and cleanliness was outstanding.
Stayed 2 nights in Aug 2023
Response from Hotel Team on 23 Aug 2023
Hi Chloe,We very much appreciate you taking the time to leave us a glowing review!Wee are pleased to hear that you found the check-in process to be easy, the staff to be friendly, the rooms to be quiet and comfortable, and the cleanliness to be outstanding. We strive to provide a comfortable and enjoyable experience for all of our guests and hope to have the opportunity to welcome you back in the future. Thank you again for your feedback.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
I got a free water view upgrade 😊
Stayed 1 night in Aug 2023
Response from Hotel Team on 23 Aug 2023
Hi Stephanie,Thank you very much for taking the time to leave us a stunning 5/5 review! We are glad to know that you enjoyed your free upgrade to one of our amazing Waterview rooms.We look forward to welcoming you back for another fantastic stay.Warm regards,The Beachcomber Hotel Team

10/10 Excellent

Jodie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful decor and rooms with a lovely lake view
Stayed 1 night in Jul 2023
Response from Gemma on 28 Jul 2023
Hi Jodie, Thank you for finding the time to review The Beachcomber Hotel and Resort. We are happy to see you enjoyed your most recent visit with us. We look forward to hosting you again in the future. Kind Regards, The Beachcomber Hotel and Resort Team.

10/10 Excellent

SEAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful from the rooms, facilities, outside areas. Stunning
Stayed 1 night in Jul 2023
Response from Reception Team on 15 Jul 2023
Hi Sean,Thank you for your review of our hotel and resort. We are grateful to hear that you found our room decor and facilities to be to your liking. Your satisfaction is our top priority, and we look forward to welcoming you again in the future.Kindest regards,The Beachcomber Hotel Team

8/10 Good

Cristina

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Pool was broken, not heated Outside cushions look teared and old Breakfast cost info as not clear including kids fees
Stayed 1 night in Jul 2023
Response from Reception Team on 13 Jul 2023
Hi Cristina,Thank you for sharing your feedback about The Beachcomber. We apologise for the inconvenience caused by the technical issues regarding our pool, and for the appearance of the cushions. We already have our maintenance team working to address this.Regarding breakfast costs, our Manager is aware of the situation and will be contacting Expedia to amend this immediately. Thank you for your review, and we hope to see you again soon.Kindest regards,The Beachcomber Hotel Team