Trappola Hotels

"Great customer service, amazing spa experience, great food"

"This exceeded our expectations (which were already high) in every way possible. The accommodation and setting is everything you want from a castello in Tuscany. The local walks were breathtakingly beautiful and we can’t wait to return."

"if you plan to leave the property know that there aren't many taxi or Ubers available and you will spend a lot of money alone on transportation. the rooms were cheap but the rides were more so in all fairness I would stay closer to Florence where there is more available transportation like a bus route. it took a long time to find a taxi to the train station and we spent almost double what we paid for the stay just to get a ride. "

"Friendly and helpful staff. The rooms were clean and comfortable. The breakfast was fantastic and the dinner menu did not disappoint. Beautiful landscape and good wine too "

"We were here during April. The weather was too cold for the pool. Breakfast was good and the restaurant was excellent. The views cannot be bested. We had a great time. The resort has wine and oil to taste, there are also many other vineyards nearby to sample. The resort is also less than an hour from Florence."

"Beautiful property room facilities need upkeep Many malfunctions "

"beautiful hotel! staff is so friendly, we had a great time "

"Breakfast was great, many choices from eggs to cheese to cereals and yogurts and breakfast pastries & at 12€ also great value. The whole hotel is immaculate including bathrooms both those with the room and the public ones. Staff were incredibly friendly & helpful. The location is amazing , a 3 minute walk from the train station and 10 minutes to the Piazza Grande & close to many good restaurants. Wifi is very good and easy to connect to, beds are comfortable with really nice bed linens. The icing on the cake is the rooftop terrace. Checkout is 11 AM, but our train wasn't until 4PM. After walking to 2 museums and having lunch at a local restaurant , we returned to the hotel to pick up our bags and were welcome to wait either in the lounge off the lobby or on the Terrace. An excellent hotel for the price."

"The staff went out of their way to make us have a great time. Very helpful all around. You won’t go wrong staying here if you are tired of the big cities and want to get away. The restaurant was a perk due to our waitress and cook “Sugar” she offered us one of everything the first night and just brought us dishes to try. It was excellent! We stayed it the new area across from the main area. Borgo La noche and it was really nice to wake up to bread cooking.. our hostess there was the best and gave us great places to go spend our day at castles and towns near there. She was very sweet and helpful with everything!"