Trigolo Hotels

"this property has so much potential but the lack of service and care to our stay was disappointing. we waited over 30 minutes in reception and no one showed. I had to go behind the reception and use their phone to try to call someone. no appologies just told they were on a break. later that evening the ceiling leaked, water was all over the floor and again there was no one in reception to help. We assumed it was the air con (which was on prior to our arrival) so we turned it off, mopped up...

"Aria condizionata non funzionante, reception mi assicura che funziona perfettamente e mi invita a chiudere le finestre( neache toccate fino a quel momento), zanzariere irreperibili, una notte d'inferno a combattere con le zanzare. Al mattino chiedo una soluzione, viste le rimanenti 2 notti, mi viene detto che provvederanno. Torno alla sera stessa situazione, mi dicono che devo aspettare il manutentore che sarebbe arrivato da lì ad un' ora. Sbottò e minacciò fuga e richiesta di rimborso, solo...

"Good hotel , nice building , good service, clean,good breakfast "

"I had a wonderful stay at such a beautiful and comfortable hotel!"

"Friendly staff. Great location with easy access to shopping and dining. Walkable. "

"We have stayed here many times and always have the same great service. Easy access to the motorway, great parking and a good restaurant. Friendly staff."