Trinidad de Viguera Hotels

"Un robo. Este hotel se quedo con el dinero de dos reservaciones. Cancele una reservación e inmediatamente hice otra para agregar un día extra a mi estancia. Y aunque permitieron la cancelación de la primera, no devolvieron el dinero. El gerente me dijo que Orbitz podia arreglar el problema, pero cuando Orbitz y yo lo contactamos por escrito, salió con que la penalidad era del 100% por cancelar y no autorizo el reembolso, y se quedaron con el dinero de las dos. También me dejaron fuera de la habitación un día antes y tuve que demostrarles que mi reservación activa tenia un dia extra para que me reactivaran mi llave. Me pase días mandándoles información para que arreglaran el problema con la agencia Orbitz, y al final de todos modos se quedaron con el dinero. El peor servicio al cliente que me ha tocado."

"Great hotel to stay with your pet for a couple of days in Oaxaca."

"My second stay at Posada Don Matías and overall it was a great experience again. There was an issue with the A/C in our room, but the staff handled it quickly and moved us to another room right away. Everyone was very attentive and helpful. The price is very good, and the hotel is close to everything. I would definitely stay here again.”"

"Beautiful and clean hotel. Locatio. Is great +A"

"I really love the room super clean and comfortable, very traditional decorated. A little bit noisy in the morning because the restaurant but that is part of being in Mexico . Noisy and loud, we are the most happy people in the world."

"Amazing hotel with the best breakfast in Oaxaca! Highly recommend staying here, the staff is friendly and always polite. We are definitely coming back. "

"Enjoyed our stay... "

"Property is gorgeous, great location and the staff extremely friendly. Highly recommended."

"Nice view from my room- very clean too "