Hilton Hotels hotels in Tulum, Quintana Roo

"Very comfortable, nice relaxing vibe, wonderful staff and food. "

"Nice hotel and clean. The pool is so beautiful "

"Property was really nice and plenty if parking space."

"Friendly, safe and so much fun! "

"Everything was wonderful and everyone was so kind and helpful The only complaints would be was the food was very salty and also all of the buffet food was cold unless you had them cook it right there in front of you, I will definitely recommend this to anyone and I’m looking forward to returning"

"I don’t ever write reviews but I thought my 4 day stay at Shibari deserved one. The hotel is basically a giant compound in an already very safe area of tulum. They have a massive gate in the front that only hotel guests are allowed to enter through. If you are not staying at the hotel, you can’t just wander on through like you can at some others located on the beach. The hotel is also right next to a police station which makes you feel even more comfortable. The area itself is very well lit at night and surrounded by many beach clubs and restaurants. Everything you need is within a 5-10 minute walk. Aside from the location of the hotel, the hospitality was off the charts from the beginning! My only complaint is they had construction for two straight days in the hotel. Not ideal waking up to a chainsaw at 8:30AM or hearing it during yoga or listening to guys work late in the evening at the restaurant. There’s never an ideal time for construction but I feel there were better times for it. Overall, the hotel was gorgeous and well kept all around. Perfect location if you want a relaxing cenote vibe while still close to the party zone and beaches. I will miss watching the sunset over the Mexican jungle…Thank you Shibari."

"I couldn’t say enough good things about this property. We stayed for 2 weeks and enjoyed every single day we were there. Outside area: Beautiful and jungle like around the pool, restaurant and rooms. So well maintained. Gym: perfect little fitness studio with a treadmill, elliptical, free weights and a machine for pulls. Pools: 2 main pools - rooftop or the main pool which is long enough to swim laps if desired. Room: our studio with private pool was amazing. Excellent working a/c and fans, comfortable big bed, full kitchen facilities (dishes, pots, pans, etc) and table to eat at, living room with comfy couch and smart TV, big closet with drawers and a bathroom with good water pressure and temperature control. Service: the staff are super friendly and helpful and they do an amazing job of assisting at reception or cleaning the rooms. Extras: bike rental available for extra charge, towels for the pool or to take to the beach, spa services if desired and cold fruit water always available in reception. Area of Tulum: we thought it was ideal. Right between the beach and Tulum Town. It’s in a quiet area away from heavy traffic and has lots of stores within bike or walking distance. If I came back to Tulum, I’d for sure stay here again without hesitation. "

"I was so happy with the room, which was large and clean, the grounds, beautifully taken care of, and people working every day on the grounds and pool, the rooftop terrace, where I witnessed several beautiful sunsets, got some sun, and took a cool dip in one of the four small pools. I sat several hours in the hammock listening to books that I downloaded. This was my second favorite place to hang out. Breakfast was always delicious and made with great care. I also had two suppers there, and they were delicious as well. The wonderful people at the front desk answered my questions patiently and correctly. I stayed here for 12 days and it started to feel like home. Everything was very well taken care of. Héctor M. was extremely helpful and so friendly. Everyone that worked the front desk, which is staffed 24 hours a day, was wonderful! I'm definitely going to stay here again!"

"We had a wonderful stay at Hotel Azulito. The property is perfectly located right on a beautiful beach, which made our time there even more enjoyable. The staff were incredibly friendly and attentive throughout our stay. First, we want to mention Samantha, the manager. She was amazing — she made reservations for us, gave us great recommendations, and made sure everything about our stay went smoothly. A special thank-you also goes to Griselda from housekeeping. She kept our room spotless and made sure we had everything we needed at all times. She, along with the rest of the team, went above and beyond to accommodate all of our requests. We also want to recognize Gregorio, our butler, who was fantastic and always ready to help with anything we needed. The rooms were spacious, comfortable, and very well maintained. The food at the hotel restaurant was also excellent. Overall, we had a great experience and would happily return."