One Bedroom Suite Pool Villa

Reviews of KajaNe Mua

4 out of 5
KajaNe Mua
Monkey Forest St., Ubud, Bali

Reviews

9.4

Exceptional

Rating 10 - Excellent. 305 out of 421 reviews" "
Rating 8 - Good. 89 out of 421 reviews" "
Rating 6 - Okay. 22 out of 421 reviews" "
Rating 4 - Poor. 2 out of 421 reviews" "
Rating 2 - Terrible. 3 out of 421 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is fantastic as always. This is our third time there already and they always make us feel at home. I was unwell and the staff went out of their way to help me. The complimentary shuttle was very convenient, and the hotel’s location is super central, next to well known eateries. The traffic can be congested to/ fro the airport so do plan ahead and leave early if you are going to the airport.
Stayed 3 nights in Feb 2024
Response from KajaNe on 23 Feb 2024
Dear TiffanyWarmest greeting from KAJANE MUA,Private Villa & Mansion by Tropical Hideaway of central Ubud.Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to seeing you again soon.Best wishes,KajaNe

6/10 Okay

Robert

Not good not bad Average stay Good location
Stayed 1 night in Feb 2024
Response from KajaNe on 17 Feb 2024
Dear RobertWarmest greeting from KajaNe Mua,Private villa & Mansion by a Tropical Hideaway of Central Ubud.Your feedback is most encourage and comes much appreciated, this would certainly give us a good motivation to keep improving our facilities and service. Thank you so much for this notification and we hope we will have the opportunity to welcome you back in the near future. Kindest Regards, KajaNe

8/10 Good

Praveen Bathala

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to numerous restaurants, money exchanges, shopping. They got free shuttle for close by rides for drop off and pickup. Provide transportation for $ everywhere in Bali, which is very convenient and not to get scammed by someone random. Amazing staff, very nice, calm and helping folks all around. Definitely will visit again.
Stayed 4 nights in Feb 2024
Response from KajaNe on 17 Feb 2024
Dear Praveen Bathala,Warmest greeting from KajaNe Mua,Private villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for spending time to write down your thoughts on your recent stay with us and we all could not be happier that you have really enjoyed your previous holiday time with us here in wonderful village Ubud. This short positive feedback is much appreciated and is what we all work towards each day.We would be waiting for you to visit your HOME kajane at the nearest future.Kindest Regards, KajaNe

10/10 Excellent

Anton

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location in ubud, close to everything
I would definitely stay here again when I come back to Ubud. The staff were super friendly and they also offer free rides to nearby places.
Stayed 3 nights in Oct 2023
Response from KajaNe on 31 Oct 2023
Dear Anton,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at KajaNe Mua.Best Regards,KajaNe

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and attentive staff. Complimentary shuttle service is a major plus point.
Stayed 2 nights in Oct 2023
Response from KajaNe on 6 Oct 2023
Dear Cathleen,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you so much for this great 5-star review. We really appreciate for helping us to share the word about KajaNe Mua, We take pride in knowing our customers are happy with their stay experienceHope we have another chance to welcome you back at our property Best Regards,KajaNe

10/10 Excellent

Geoffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Kajane Mua and will stay there again when we come to Ubud again.
Stayed 4 nights in Sep 2023
Response from KajaNe on 17 Sept 2023
Dear Geoffrey,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Best Regards,KajaNe

10/10 Excellent

Lorine

Stayed 2 nights in Sep 2023
Response from KajaNe on 31 Oct 2023
Dear Lorine,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.The team here at KajaNe Mua is thrilled to receive such great rating, thank you.Best Regards,KajaNe

10/10 Excellent

Bevan

Travelled with partner
Liked: Amenities
Perfect location. Service excellent. Breakfast has everything.
Stayed 4 nights in Aug 2023
Response from KajaNe on 26 Aug 2023
Dear Bevan,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We’re happy to see that you had a 5-Star experience at KajaNe Mua. Thanks for sharing.Best Regards,KajaNe

10/10 Excellent

Sylvia

Travelled with group
Liked: Property conditions & facilities
Almost perfect! The staff was wonderful and the rooms beautifully. The only things was the air conditioning in the room. It wasn’t getting very cold. Not a big deal but I’m Bali for the price I think it should work better.
Stayed 3 nights in Jun 2023
Response from KajaNe on 30 Jun 2023
Dear Sylvia,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We would like to express our sincere thanks for your kindness of reviewing us here and we are appreciate for highlighting our air conditioning need to fix on your reviews. We will put this as a concern of developing our facilities.We are truly sorry for the inconvenience and hope to offer you better services in the future.Kindest Regards,KajaNe.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing resort with a fantastic breakfast buffet, plus tea time desserts and drinks every day. Also centrally located and only a 10min walk to reach most things in Ubud.
Stayed 4 nights in May 2023
Response from KajaNe on 16 Jun 2023
Dear Richard,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you so much for this great 5-star review. We really appreciate for helping us to share the word about KajaNe Mua, We take pride in knowing our customers are happy with their stay experienceHope we have another chance to welcome you back at our property. Best Regards,KajaNe

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Kajane Mua has unequivocally become my go-to accommodation in Ubud. This resort prides itself in exceptional cleanliness and provides immaculate guest service. I loved their complimentary afternoon tea, twice daily room cleaning, and presentation of a mosquito coil each night which displayed their remarkable attention to detail. The towels and bedsheets were also impeccably clean. The hot water supply was sufficient to fill my soaking tub, and hands down, I had the best massage at the spa. Without a doubt, I shall choose to stay here again on my next trip to Bali. Every penny spent is worth it.
Stayed 7 nights in Jun 2023
Response from KajaNe on 16 Jun 2023
Dear Michelle,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Hi Michelle, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 Star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes.KajaNe

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from KajaNe on 16 Jun 2023
Dear Zach,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We’re happy to see that you had a 5-Star experience at KajaNe Mua. Thanks for sharing.Best Regards,KajaNe

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They don't make them like this anymore!
Outstanding hotel with outstanding service. The complimentary breakfast can not be any better. The accomodations really are master class. The beauty of the facility is absolutely wonderful.
Stayed 2 nights in May 2023
Response from KajaNe on 23 May 2023
Dear Mark,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.It is nice to read your amazing reviews. We truly appreciate for your kindness to share your fantastic stay on this forum, It always brings us some big supports for our team to create a memorable experience and best service to our guests.We would be waiting for you to visit your HOME KajaNe Mua at the nearest future.Kindest Regards, KajaNe

10/10 Excellent

NAOMI

Liked: Cleanliness, property conditions & facilities
I loved staying at Kajane Mua hote, it’s beautiful, clean and all of the staffs were very helpful. I felt welcomed and they called me by my name everytime they saw me. I felt very appreciated. Please please book this hotel. You will love it .
Stayed 6 nights in May 2023
Response from KajaNe on 23 May 2023
Dear NAOMI,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Really high pleasure for having your feedback on this chance, Thank you for all the great comment that you gave in appreciating our staff effort to you. On behalf of our team would like to thanks and gratitude for sharing your fabulous story. Thank you for your great support, It was nice to have a chance to serve you here and the entire team always welcome and do their best in providing a truly HOME for you in Bali. We would be waiting for you to visit your HOME KajaNe at the nearest future.Kindest Regards, KajaNe

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything, the breakfast options were great but always cold
Stayed 4 nights in May 2023
Response from KajaNe on 23 May 2023
Dear John,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.First of all, we would like to thank you for spending your time posting your stay experience with us and give us feedback about our breakfast for assuring some points to improve. We will certainly look into the quality and improve this. I am sure we can overcome this without hesitation. But please do not let it stop you from returning or recommending us to your lovely friends and family about your stay at KajaNe. Sincerely Yours,KajaNe

10/10 Excellent

Lien Q.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and clean hotel with friendly staffs
The place is beautiful, clean, and convenience to many temples we wanted to visit. The staffs are very friendly and knowledgeable about the areas regarding to temples, restaurants, and transportation
Stayed 4 nights in Apr 2023
Response from kajaNe on 6 May 2023
Dear Lien Q,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for your kind words and we appreciate all the praise and very pleased to know you enjoyed your time. Hope to see you back soon.Yours Truly,KajaNe

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just loved it
We enjoyed a wonderful 5 night stay at this fantastic hotel. It was faultless from the moment we were picked up from the airport by Karta who welcomed us with a cold drink and a cool refreshing towel. The room was immaculate and our private pool area was a lovely quiet oasis. There was a huge and varied choice for breakfast and we also enjoyed the added bonus of the complimentary afternoon tea each day. The hotel is in a brilliant location with lots of nearby bars and restaurants, and just a 10 minute walk to the monkey forest one way or Ubud Palace the other way. The hotel's greatest strength is the staff. They were so welcoming, friendly and attentive and nothing was too much trouble. Can't say enough good things about it. Would highly recommend and would definitely stay there again.
Stayed 5 nights in Apr 2023
Response from KajaNe on 6 May 2023
Dear Paul,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We would like to express our sincere thanks for your kindness of reviewing us here and we are appreciate for highlighting some points on your reviews, and we feel very delight to hear that your stay was enjoyable and beyond your expectation.Thank you again for all your fond words and we hope to see you soon.Best Regards,KajaNe

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The standout here was the service. The people that work here are very friendly and went out of their way to make our stay great.
Stayed 18 nights in Jan 2023
Response from kajaNe on 6 Feb 2023
Dear Matt,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Very nice to hear from you and thank you for your stay, we appreciated much for taking the time to write about your big day with us. We always get extra excited when guests like yourselves put all their trust in us. It has been a great honor for our team to have the chance of serving you and all team always happy with proud in assisting you and do their best in providing a truly HOME for you in Bali. We would be more than happy to have another opportunity to serve you here again.Kindest Regards,KajaNe.

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Great place, recommend it
Response from KajaNe on 12 Dec 2022
Dear Leslie,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Hope we have another chance to welcome you back at our property Best Regards,KajaNe

10/10 Excellent

Christina

Liked: Cleanliness, room comfort
Awesome hotel
This hotel was awesome. Loved it. The staff is so sweet and thoughtful. Amazing. Its clean, great location. Food was also amazing.
Stayed 3 nights in Nov 2022
Response from KajaNe on 27 Nov 2022
Dear Christina,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Really high pleasure for having your feedback on this chance, Thank you for all the great comment that you gave in appreciating our staff effort to you. On behalf of our team would like to thanks and gratitude for sharing your fabulous story. We would be waiting for you to visit your HOME KajaNe at the nearest future.Kindest Regards, KajaNe

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were really friendly and helpful, nothing was too much trouble. Also was a great location for exploring in and around Ubud.
Stayed 3 nights in Oct 2022
Response from KajaNe on 27 Oct 2022
Dear Emily,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.Thank you so much for this great 5-star review. We really appreciate for helping us to share the word about KajaNe Mua, We take pride in knowing our customers are happy with their stay experienceHope we have another chance to welcome you back at our property Best Regards,KajaNe

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2022
Response from KajaNe on 27 Oct 2022
Dear Vanessa,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We're happy to see that you had a 10-Star experience at KajaNe Mua. Thanks for sharing.”We can’t wait to have you back at KajaNe MuaBest Regards,KajaNe

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked this place. The location and staff were great. The staff were really accommodating to all our needs.
Stayed 3 nights in Aug 2022
Response from KajaNe on 25 Sept 2022
Dear Peter,Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud.We are really appreciated you could share your experience during your stay with us, and thank you very much for giving us a lovely comment about our property, and our staff.We are hoping for another opportunity to welcoming you at KajaNe. Best Regards,KajaNe

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our 5 nights at KajaNe Mua. Great location, awesome, caring staff. Our room was very comfortable.
Stayed 5 nights in Aug 2022
Response from KajaNe on 29 Aug 2022
Dear Charles, Warmest greeting from KAJANE MUA, Private Villa & Mansion.by a Tropical Hideaway of Central Ubud. Thank you very much for your review and sharing your experience on this forum. We are more than happy hearing that you have a beyond convenience stay with us. We are really keen of having another opportunity to assist you here again. Best Regards, KajaNe

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
KajaNe Mua was the perfect spot for us to spend our Honeymoon time in Ubud! The pools are outstanding, the spa was relaxing & the staff go above and beyond for their guests. Breakfast was outstanding. There was lots to chose from and it prepared quickly yet well. The rooms were large, clean and had great views. It felt like we were nestled away in the jungle but we were actually in the heart of Ubud. We were able to easily walk to Monkey Forest, Art Market and Ubud Palace. Additionally the dining options around the hotel were abundant! I HIGHLY recommend KajaNe Mua to anyone visiting Ubud in Bali.
Stayed 4 nights in Jul 2022
Response from KajaNe on 29 Aug 2022
Dear Erika, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. It is our pleasure to provide you the best villa and service to make your holiday enjoyable. Our teams always keep doing their best to make your stay convenience and memorable one. Yes, we are right in the hearth of Ubud but you will get quite place inside the property with lush tropical garden. Thank for choosing and recommend us by delivered good review on this forum. With gratitude,KajaNe

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the afternoon tea was a hit. The breakfast was also spectacular
Stayed 5 nights in Jan 2020
Response from KajaNe on 13 Jan 2020
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for your kindness to share of your awesome review. It was delighted to serve you with our best effort and we are really happy for your great sense that left in our property as well. Highly appreciate for your fantastic review to us. Thank you very much for your super attentive encouraging review. We are always looking forward for your second stay here, as your home sweet home. Kindest Regards, KajaNe

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing villas, best location, extremely clean, the most friendliest staff ive ever experienced, to be honest this property is a must if you are staying in bali, absolutely loved it, cannot rate high enough :)
Stayed 5 nights in Dec 2019
Response from KajaNe on 1 Jan 2020
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We are all very proud to read that we were able to make such an impression on you and appreciative of all the praise. We put every effort and action in place to improve our guests' satisfaction, and we hope we will have the opportunity to welcome you back in the near future. Kindest Regards, KajaNe

8/10 Good

Myunghwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
우붓 카자네무아
가성비로는 괜찮은 호텔입니다. 위치도 몽키포레스트와 우붓왕궁 및 재래 시장의 중간 부분에 위치하여 어디든 가기 편리하고 무료 셔틀도 있어 이동이 용이합니다. 조식은 훌륭한 편은 아니고 먹을만한 정도입니다. 방은 좋은데 저희 방은 에어컨 위치가 좋지 않아 조금 더운 느낌이었습니다. 그래도 담에 또 이 지역을 간다면 이 곳에 머물 거 같습니다.
Stayed 2 nights in Dec 2019

10/10 Excellent

Elisabetta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from KajaNe on 27 Oct 2019
Dear Elisabetta, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for choosing our service and assistance while vacationing on this village, Ubud. Hopefully someday we could have another chance of seeing you again here in Ubud. Look forward to hearing from you. Kindest Regards, KajaNe

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first I was hesitant about booking a room here because I didn’t know what was in store for me in Ubud, but I couldn’t have made a better decision. Everything was perfect! The room was clean and spacious, not to mention stylish. The staff was great and were attentive. They always made sure that we had everything we needed and offered to help out every time they had a chance to. The food at there restaurant was good. The spa was also a bonus, I ended up going two times in a row. It was close to the open markets and a ton of good restaurants. My only complaint was with the internet; it was really slow our first 4 nights, but got better after.
Stayed 6 nights in Sep 2019
Response from KajaNe on 2 Oct 2019
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We were very happy to know how much you enjoyed our villa and very thankful for all very detailed comments about our villa facilities and service. We wish that the sweetness memories of your stay with us will continue until we could welcome you back again. Your second stay is our opportunity to have. Kindest Regards, KajaNe

10/10 Excellent

Dhananjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge site, beautiful layout, very green & pleasant. Staff very kind and generous. Overall best place to stay in Ubud.
Stayed 3 nights in Sep 2019
Response from KajaNe on 12 Sept 2019
Dear Dhananjay, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. It is nice to read your amazing reviews. We truly appreciate for your kindness to share your fantastic stay on this forum, It always brings us some big supports for our team to create a memorable experience and best service to our guests. We would be waiting for you to visit your HOME KajaNe Mua at the nearest future. Kindest Regards, KajaNe

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great privacy
I loved my stay here! I'd been to Bali once before and did not love where I stayed- the KajaNe Mua changed my opinion of what Bali accommodations could be! I stayed in a 1 bedroom villa and it had an outdoor soaking tub, and outdoor shower and a private pool and terrace. It felt like my own private slice of paradise! Needless to say, I spent much more time in the room than I thought I would have! Just a heads up for those that might depend on it: the Wifi worked but wasn't super strong. KajaNe Mua is located in the heart of Ubud, and is easily walkable to anything you want to do. Lots of nearby shopping and restaurants too!
Stayed 3 nights in May 2019
Response from KajaNe on 7 May 2019
Dear Gretchen, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you very much for penning all your kind words. It is rewarding to hear you had such a wonderful time, enjoying our service and surroundings. We are glad we achieved our goal of exceeding your expectations and get inspired and energized by such wonderful feedback and use it to motivate ourselves to keep and maintain the high standard and quality in all aspect, which is providing guests like yourselves unforgettable memories. Look forward to serve you again. Best Regards, KajaNe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel/resort is first class. I have no hesitation in recommending this destination. It is located close to the heart of Ubud, within walking distance of the markets and the monkey forest. The staff are very helpful - like every Balinese person. I stayed in a villa at the rear of the property and it was glorious. An infinity pool gives a restful view of a coconut grove. It close to the spa but is not overlooked by any buildings. Perfect for skinny dipping. The food is very good as is the restaurant service.
Stayed 4 nights in Jan 2019
Response from KajaNe on 31 Jan 2019
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We are all very proud to read that we were able to make such an impression on you and appreciative of all the praise. We put every effort and action in place to improve our guests' satisfaction, and I hope we will have the opportunity to welcome you back in the near future. Kindest Regards, KajaNe

10/10 Excellent

Chiho

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , Beutiful garden, Good location ! May be improvement on the frequent bus shattle service and longer distance in Ubud area.
Stayed 3 nights in Jan 2019
Response from KajaNe on 23 Jan 2019
Dear Chiho, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. It is nice to read your amazing reviews. We truly appreciate for your kindness to share your fantastic stay with us and it’s such a pleasure to be able meet your expectations. Thank you so much for your feedback regarding our shuttle service need to improve, we will work on this. Best Regards, KajaNe

10/10 Excellent

Craig, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here multiple times and the staff members were friendly as always. They will go above and beyond to make you feel relaxed and at home. Can't recommend this hotel enough.
Stayed 6 nights in Oct 2018
Response from KajaNe on 31 Oct 2018
Dear Craig, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for giving us a chance to serve you again while you spend your vacation in Ubud. It really appreciated your recognition about our staff and all compliment words about our villa. We are all very proud to read that we were able to make such an impression on you. A special thank you for your positive comments here on the forum. We would be waiting for you to visit your HOME KajaNe Mua. Kindest Regards, KajaNe

10/10 Excellent

Dan, Australia

Liked: Staff & service
Staff were wonderful going out of their way to make your stay enjoyable. Top hospitaility
Stayed 3 nights in Oct 2018
Response from KajaNe on 31 Oct 2018
Dear Dan, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you so much for taking your value time to write this excellent review. The team endeavors to keep doing their best to make all guests enjoy their stay, and we could not be more happy to know that our place and service beyond your expectation. We look forward to welcome you back to KajaNe Mua in the very near future. Yours truly, KajaNe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay - lovely staff, beautiful location and the room was tip top.
Stayed 4 nights in Sep 2018
Response from KajaNe on 3 Oct 2018
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you very much for your trust to give us 5 rates on this forum and our pleasured to have your quality time for sharing of your experience during stay with us. Your best memorable to us is our achievement. Best Regards, KajaNe

10/10 Excellent

Billy, midlands uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful retreat in busy Ubud
From the moment you arrive, the staff go out of there way to make you feel welcome in this beautiful location. Our pool villa was stunning; clean, spacious and well appointed. It even came with its own rubber ring for the pool. The room was turned down every evening and a Mossi deterrent lit by the front door. In a great location on Monkey Forest Road with a free shuttle if you want to go slightly further afield.
Stayed 5 nights in Sep 2018
Response from KajaNe on 3 Oct 2018
Dear Billy, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for taking the time to review us and share your amazing experience in details. We are very pleased to be your holiday destination of choice and the joy to create unforgettable experiences for you. We most appreciate your recognition on our people and all our efforts in creating memorable experiences. It is truly uplifting to our staff when their efforts is noticed, please be assured that your compliments will go a very long way.We would be more than happy to have another opportunity to serve you here again Sincerely Yours, KajaNe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people who work there , makes your stay special. It’s a wonderful place to stay in Ubud, you can make everything by foot or you use the free hotel shuttle within the city center.
Stayed 5 nights in Sep 2018
Response from KajaNe on 22 Sept 2018
Dear Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We are really appreciated you could share your experience during your stay with us, and thank you very much for giving us a lovely comment about our team. it will be such a big support for us to keep doing the best. We are hoping for another opportunity to welcoming you at KajaNe. Best Regards, KajaNe

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious villa, excellent location
Staff are so helpful and friendly. Made our honeymoon absolutely perfect! The private pool was amazing and the service was great. Will definitely go back next time in Bali.
Stayed 6 nights in Aug 2018
Response from KajaNe on 5 Sept 2018
Dear Our Lovely Guest, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We are truly delighted to know you are one of our valued and loyal guest who very much appreciate our effort to make your honeymoon be unforgettable and the unparalleled quality of service and also attention we cater to our discerning guest like yourself. Rest assured that your next special occasion that will be celebrated with us will exceed your expectation. Kindest Regards, KajaNe

10/10 Excellent

Nadia, Milton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in great Center City Ubud location
We recently visited Ubud for a week, staying most of the visit with my brother who was house sitting a villa north of Ubud. We decided to treat ourselves to an upscale hotel for our last two nights. Our criteria: clean, central location, and a pool. We found two adjacent rooms at a reasonable price on hotels.com. Upon arrival, we were delighted to see our "rooms" - which were actually villas, each with it's own private infinity pool, outdoor shower and lounging area, beautiful bedroom, large changing room adjacent to outdoor "bathroom" (separate tub, toilet and shower rooms.) Service was excellent; they even let us use a room to shower after checkout since our flight wasn't until late at night. Definitely recommend!
Stayed 2 nights in Aug 2018
Response from KajaNe on 5 Sept 2018
Dear Nadia, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. We feel fortunate to have so much positive feedback especially when hearing about how great the team are, they deserve the recognition. Thank you so much for all your kind words and we are all thrilled you had a nice time with us. Kindest Regards, KajaNe

8/10 Good

casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from kajaNe on 6 Jul 2018
Dear Casey, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for rate us on this forum. On behalf of Management and staff are always looking forward for your second stay as a part of our family. Kindest Regards, KajaNe

10/10 Excellent

Ian, Taunton, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with attentive staff
Private pool, 2x daily housekeeping, free afternoon tea. A tranquil oasis in the hubbub of Ubud. Walking distance to the monkey forest, Palace and Market. Not the cheapest option but must be the best. Would loved to have stayed longer
Stayed 3 nights in May 2018
Response from KajaNe on 23 May 2018
Dear Ian, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for your helpful feedback following your recent stay with us. We are very happy to know that you had a lovely stay with us and you certainly give a nice impression to anyone thinking about a future visit and we are grateful for you to take the time to do so. Best Regards, KajaNe

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from KajaNe on 18 May 2018
Dear paul, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you very much for your 5 star reviews on this forum. We certainly look forward to welcoming you and your family back for another memorable stay. Yours Truly, KajaNe

10/10 Excellent

Simon, Peterborough, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel with Fabulous Staff
From the moment we arrived at the hotel, the staff were friendly, attentive, and extremely helpful. We were taken straight to our villa through the peaceful green surroundings where the paperwork was completed and our cases were delivered. Shortly thereafter, afternoon tea was delivered to us with iced tea and local delicacies which topped off a wonderful greeting. The view from the villa looked over the private pool to a nearby rice terrace with nobody else in sight. We were set far enough back from the main road in Ubud that we heard no disturbances from the busy traffic. We enjoyed afternoon tea every day, with each day bringing a different selection of tasty treats. Breakfast was a great selection of foods with the marvellous Indonesian staple of Nasi Goreng and Mie Goreng being proudly available. Throughout the stay, the staff were wonderful doing everything from taking our postcards to the post office for us to arranging transport and even driving us to the airport themselves. The room was cleaned twice per day and was in excellent condition! We plan to go back to Bali next year, and if we end up staying in Ubud, we'll almost certainly stay at KajaNe again!
Stayed 9 nights in Apr 2018
Response from KajaNe on 6 May 2018
Dear Simon, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for spending your value time posting your stay experience with us. We could not thank you enough for complimenting us in term of our staff, villa, and our service. It will be a pleasure to share your positive feedback with the whole team involved in making your stay so memorable. We would be waiting for you to visit your HOME KajaNe Mua. Kindest Regards, KajaNe

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from KajaNe on 6 Apr 2018
Dear Philip, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for choosing KajaNe Mua for your holiday in Ubud, It was wonderful moment we have a chance to provide the best service while your recent stay with us. Best Regards, KajaNe

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from KajaNe on 11 Apr 2018
Dear Kristina, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Thank you for staying with us and choosing our service and assistance while vacationing on this village Ubud. Sincerely, KajaNe

6/10 Okay

Lee Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is pretty good but the deluxe room’s balcony is facing a walk of another building this wasn’t shown (no view) when we booked!
Response from KajaNe on 6 Apr 2018
Dear Lee Kim, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. First of all, we would like to thank you for spending your time posting your stay experience with us and give us feedback about our deluxe room. We will improve this. But please do not let it stop you from returning or recommending us to your lovely friends and family about your stay at KajaNe. However, thank you for letting me know and for your candid feedback. Sincerely, KajaNe

10/10 Excellent

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent hotel and very friendly staff.
Stayed 6 nights in Mar 2018
Response from KajaNe on 22 Mar 2018
Dear Catarina, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. This sort of positive feedback is much appreciated and is what we all work towards each day. We would be waiting for you to visit your HOME KajaNe at the nearest future. Kindest Regards, KajaNe

10/10 Excellent

Angelo Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and best staff ever.
Stayed 8 nights in Mar 2018
Response from KajaNe on 22 Mar 2018
Dear Angelo Mario, Warmest greeting from KAJANE MUA, Private Villa & Mansion by a Tropical Hideaway of Central Ubud. Really high pleasure for having your feedback on this chance, Thank you for all the great comment that you gave in appreciating our staff effort to you. Yours Truly, KajaNe