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"Excellent staff and great location. Price was economical and excellent breakfast. Close to the station and within easy walking distance to most places. "

"You can walk straight to this hotel from the JR Nagano station via the connecting skywalk. Note that this Sotetsu inn is sharing a complex building with other businesses such as Don Quijote. Room is quiet and comfortable. "

"Good price for a clean hotel that was near the train station and the outlet mall. Pretty good breakfast included. Staff are very friendly and helpful. "

"This hotel was great to stay in. The room was very spacious with tatami mats and two areas to sit down and relax/work on computer including a nice couch with a table and desk with a chair. The bed was very comfortable, the restaurant was delicious, and the spa was amazing. I had a great stay here."

"I really enjoyed my stay :) the hotel was clean and beautiful and my room was very comfortable "

"Food is always fresh with local ingredients. Never fails to impress us. "

"Very clean, lovely staff. Maybe a little haunted but nice and close to the castle and downtown. "

"Lovely staff, easy check in, great location next to station, highly recommend :)"

"We had a lovely time at this hotel. The tiền is lovely with abundant dining options. Walkable distance to train, bus and Matsumoto castle."